Business Analyst

The Job

Reporting to General Manager Operations CEEMENAT, and on dotted line to our central Data Intelligence Team in France, your objective is to reinforce the company’s Analytics function by delivering data-driven insights to the leadership team to guide business decisions.

You will be responsible for conducting research and analysis, structuring projects managing data resources, and preparing insights for business. You will be able to leverage large and diverse databases (xls, CSV, SQL,…) to extract meaningful information and render it into user-friendly dashboards and analyses.

You will both be able to work on requests as well as show initiative in designing specific tools or dashboards to build new tools and visualizations.

The Data Analyst supports our Business Leadership Teams on data initiatives and will ensure optimal data (as well as its interpretation) is delivered.

Support manager to conduct in depth investigative & intelligence research by gathering various data and information;
In collaboration with central Data team in France, develop and maintain BI dashboards and reports according to business requirements;

Market size and market trends external data mining by gather various data and information, verifying the credibility and quality of the information/data/sources;
Analyzing information, drawing implications for our business;
Coordinating research and working closely with Data Intelligence team in France;
Support all IT related activities across the Region.

Qualifications

Degree in : Statistics, Mathematics, Computer Science or Digital Marketing
1-2 years of relevant work experience in business intelligence, business data analysis or comparable experience in other data-driven environment
Experience in producing complex dashboard using Power BI
Familiar with python and SQL
Strong analytical skills with the ability to collect, analyze, and present the information with attention to detail and accuracy for reporting and communications
Working knowledge in BI/Visualization tools such as Data studio/ Power BI/ Tableau is beneficial
Google Sheet + Google Apps Script or Excel + VBScript experience preferred, particularly for data manipulation / cleansing

Additional Information

Set the tone with us

Working at Believe means having individual and collective impact in a fast-growing company!

At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.

We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world.

We have two hearts at Believe – our People and our Artists.

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.

ROCK THE JOB

Tailor-made training and coaching program
Remote working policy
A wellness program “Pauses” with many activities and animations in-house
Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist
A healthy and eco-responsible company restaurant
Individual or family health insurance
CSE benefits
A rooftop
A gym with free classes

SING IN HARMONY

Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.
Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint
5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)

We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.

Copyright Assistant

The Job

The Copyright Team sits within Sentric’s Rights division. Its objectives are:

To ensure accurate and timely registration of client’s copyrights around the world.
To maximise revenue streams from all potential sources.
To identify areas of potential income growth for client’s catalogues.
To partner with internal teams to ensure client expectations are exceeded, ensuring significant retention and renewal levels are maintained.
To ensure clients are at the centre of all activity, ensuring Sentric´s ethos of fairness, transparency and customer focus is evident at all times.

The Copyright Assistant will be responsible for supporting the Rights team in the administration of clients’ copyrights. They will interact with clients, collection societies and other interested parties to facilitate effective global administration of copyrights.

Your missions are :

Assist with answering basic client copyright queries from other publishers and Performing Rights Organisations.
Assist with resolving copyright conflicts/counterclaims.
Assist with termination of copyright claims
Assist with data enrichment in system.
Assist wider team with Copyright queries.

Rights Management & Client Management Support

Assist with special projects initiated by the wider Rights team division, Client Managers and Director of Rights, ensuring a qualitative and timely resolution of assigned project tasks.
Assist Rights team with ad hoc duties to cover holiday periods etc.

Qualifications

Strong written and verbal communication skills
Ability to handle large data sets
Keen attention to detail, accuracy and detail-driven
Demonstrable, prioritisation, organisation and deadline management skills required
High level of numeracy
Basic excel skills are preferred
Understanding of the music publishing industry is preferable
Positive approach to problem solving
Enthusiasm for working with artists and business partners at all levels
Collaborative approach to outcomes
Ability to maintain a professional manner when handling song disputes and duplicate claims
Persistent drive to complete tasks in accurate and timely manner.
Previous admin experience is advantageous
Knowledge of music publishing industry either through education or previous work experience is preferable

Must have the right to work in the UK, otherwise, the application will not be considered.

Additional Information

SET THE TONE WITH US

We have two hearts at Believe – our People and our Artists.

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our employees with the best environment to thrive.

ROCK THE JOB

Office-based role in Liverpool. Possibility of two remote working days a week (Tuesdays & Thrusdays for Copyright team members)
Private Health Care
Pension plan
25 days annual leave, + 1 day for your birthday
Life assurance and long-term disability cover
Access a digital mental health and well-being platform
Tailor-made training and coaching program
Enhanced sickness pay and maternity/paternity cover

SING IN HARMONY

Ambassador program: an employee volunteering initiative dedicated to all employees interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies

Royalty Matching Assistant

The Job

Reporting to: Royalty Processing Manager, Head of Royalties

Department Objectives

The Royalty Team performs a key role in the Music Publishing cycle, ensuring accurate and timely payment of client’s royalties. Our aim is to provide a first class experience to our clients by:

Efficiently Processing Incoming Statements.
Accurately Matching Income.
Accelerate Client Payments.
Enhance Data Quality.
Constantly looking to improve and evolve processes.

Job Summary

The royalty matching assistant will be responsible for supporting the Royalties team with a focus on ensuring accurate matching of income. They will interact with various departments internally to maximise the accuracy of all royalty matching and enhance the quality of song data.

Job Description

Royalty Matching Administration

Daily review of unmatched income, ensuring full matching of all received income.
Weekly reporting of identified matches.
Review, identify and resolve any share conflicts with Rights Team.
Ensure accurate Society Work Numbers are recorded and correct on all versions of Songs and assist with data enrichment exercises.
Provide Client Management with unmatched works list for managed clients.
Assist wider team with additional Royalty tasks.

Additional Support

Assist with special projects initiated by the wider Royalty division, ensuring a qualitative and timely resolution of assigned project tasks.
Assist the Royalty Team during key points throughout Sentric Music’s royalty distribution cycles.
Assist Royalty team with ad hoc duties to cover holiday periods etc.

Qualifications

Strong written and verbal communication skills
Keen attention to detail, accuracy and detail-driven
Demonstrable, prioritisation, organisation and deadline management skills required
High level of numeracy
Basic excel skills are preferred
Basic understanding of the music publishing industry is preferable
Positive approach to problem solving
Enthusiasm for working with artists and business partners at all levels
Collaborative approach to outcomes
Ability to maintain a professional manner when handling song disputes and duplicate claims
Persistent drive to complete tasks in an accurate and timely manner.
Previous admin experience is advantageous
Knowledge of music publishing industry either through education or previous work experience is preferable

Must have the right to work in the UK, otherwise, the application will not be considered.

Additional Information

SET THE TONE WITH US

We have two hearts at Believe – our People and our Artists.

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our employees with the best environment to thrive.

ROCK THE JOB

Hybrid working (3 days in the office)
Private Health Care
Pension plan
25 days annual leave, + 1 day for your birthday
Life assurance and long-term disability cover
Access a digital mental health and well-being platform
Tailor-made training and coaching program
Enhanced sickness pay and maternity/paternity cover

SING IN HARMONY

Ambassador program: an employee volunteering initiative dedicated to all employees interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.

Artist Success Manager – Hip Hop

The Job

TuneCore is looking for an Artist Success Manager – Hip Hop to join our team by supporting the company’s high value client experience strategy with creativity and innovation at the forefront of the role.

TuneCore’s Artist Success team works with our strategic high value US artist and B2B label accounts, DSP partners and internal teams to provide a best-in-class digital distribution experience.

As an Artist Success Manager – Hip Hop, you’ll provide highly personalized, white-glove, omnichannel support to TuneCore’s strategic accounts. You’ll also work cross-functionally with several teams throughout the business to ensure TuneCore delivers the best product experience on the market by advocating for the needs of these accounts both during product development and through regular feedback sessions throughout the year.

You’ll have the opportunity to guide high-value clients through their entire release lifecycle, from catalog upload and release day, to sales reporting and performance. In addition to ensuring their successful releases, it will be up to you to ensure that TuneCore’s most important clients have access to industry news, best practices, upcoming product launches, cross-promotion, monetization optimization through TuneCore’s Accelerator program, early access opportunities, and beyond.

To be successful in this role, you’ll need to be a seasoned music industry professional with demonstrated client success experience, and a deep knowledge of operational best practices. You’re a strategic thinker who can solve both the immediate problem in front of you as well as the overarching issue at hand. You’ll be expected to have availability outside of regular business hours in order to enable your accounts to plan and execute their unique release strategies. Finally, you’re someone who knows when to simply roll up your sleeves, dig in, and get the job done.

Salary: $83,400-$100,100

Role Duties:

You will be in a client-facing role that encompasses the following responsibilities:

Own and manage a cohort of strategic TuneCore accounts – with a strong focus on Hip Hop and R&B clients – to ensure seamless distribution experiences from start to finish.
Partner with the Artist & Partner Relations team to identify growth opportunities for high value accounts as well as retention opportunities for at risk accounts.
Partner with Artist Support & Operations teams to optimize processes and resolve high profile client issues quickly and efficiently.
Participate in client retention and brand building activities in the music community alongside other members of the TuneCore team.
Build strong brand loyalty through relationship building, release management, and opportunity sharing.
Manage education programs that help artists to accelerate their career growth.
Assist in catalog transfers and cross sell opportunities with TuneCore’s parent company, Believe.
Identify, alongside Believe, cross-stream opportunities for new and existing clients.
Represent TuneCore and immerse yourself further into the Hip Hop / R&B music community by attending conferences, events, and showcases, partnering with the Marketing teams to maximize reach and engagement.
Engage with music communities both on and off-line extolling the benefits of TuneCore.
Curate and manage a suite of data, key metrics and analytics, reviewed regularly, to establish a formula for account health and churn risk.
Additional special projects as needed.

Qualifications

5+ years experience working in the music industry preferably in distribution, artist management, or independent labels.
Strong knowledge and familiarity with Hip Hop / R&B music, artists, style, culture.
Excellent communications skills: written, verbal and interpersonal.
Must be an enthusiastic self starter with a proven track record of executing client retention programs and artist growth opportunities.
Extremely technologically savvy with both known platforms and tools, as well as picking up proprietary tech quickly.
Be highly motivated with the ability to solve problems creatively and quickly.
Excellent time management skills, with the ability to prioritize, multi-task and work under shifting deadlines.
Must be collaboration minded and comfortable working cross-functionally across varying organizational levels.
You should be able to demonstrate thoroughness, follow-up/follow-through, and attention to detail.

BA/BS Degree

Expert in digital distribution and the digital music space, and common issues facing music professionals.
Knowledge and experience in social media.
Demonstrated leadership ability and a track record of successful planning and execution.
Proactive, energetic attitude with a desire to work in a results-oriented environment.
Knowledge of music metadata preferred.

Additional Information

Equipment Operations:

Proficient in Microsoft Office, Google Suite, Slack
Experience with Jira, Asana, customer relationship manager platforms (Zendesk, Salesforce, etc.)
Experience with digital content management systems (iTunes Connect, Music Providers, etc.), data platforms (Chartmetrics, Tableau), and streaming platform artist portals, preferred

Direct Reports

This role does not have any direct reports

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Your Primary Collaborators:

Artist Support
Content Review
Operations
Artist & Partner Relations
Data Analytics
Brand Marketing
Marketing
International

Working At TuneCore

Our Values:

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are fairness, expertise, respect and transparency. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.

We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist.

CSR Strategy: Shaping Music for Good

Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.

We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.

Shapers Program
Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.

BE THE CHANGE

As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading marketing intelligence and consulting firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.

For the fourth annual study, BE THE CHANGE: Gender Equity in Music, MIDiA Research surveyed more than 4,100 members of the music industry—with a predominant focus on creators—in an effort to better understand their struggles and provide tangible strategies to help them overcome their challenges. Our intent for this study is to inspire meaningful change in the industry.

Recognition and Awards:

Fast Company’s 10 Most Innovative Companies in Music list (2023 & 2024)
Crain’s Best Places to Work in NYC (2022 & 2023)
Billboard Women in Music List: Andreea Gleeson, CEO (2023 & 2024)
Billboard Indie Power Players List: Andreea Gleeson, CEO (2021, 2022, 2023)
Billboard’s International Power Players List, Andreea Gleeson, CEO (2021, 2022, 2023, 2024)

Benefits & Perks:

At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

Paid Time Off including vacation, holidays, paid bereavement, unlimited paid sick days, and company-wide week off between Christmas and New Years—every employee needs time to take care of themselves and their family.
“Wellness Fridays” year-round (close at 1pm on Fridays)
Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention.
Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – your health comes first.
401k match – an investment in your future.
Company wide events, outings and volunteer days – we have team spirit and know how to have fun!
Hybrid Work – employees have the option to work primarily remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies.
Learning and development opportunities and career development training – we believe in promoting and growing our leadership from within the company and proactively invest in our people.
Free distribution subscription for employees – so you can experience the magic of releasing music worldwide (and give us valuable feedback!).

TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.

Business Development Executive – Publishing (b:electronic)

The Job

As Business Development Executive you will share responsibility for delivering the b:electronic teams objectives to drive growth, deliver excellent service and maximise client value . You will source external prospects for b:electronic from your network of managers, labels, artists, songwriters and producers, using market analysis and strong interpersonal and sales skills. You will also work closely with Believe Music Regional teams to identify publishing and neighbouring rights opportunities from within the distribution client base. From initial discussions through to sign up, you will be able to identify client needs and negotiate the best fit products and solutions, whilst working with internal teams to exceed client expectations, ensuring maximum levels of retention, renewal and referral.

Job Description

Business Development

Contribute to above target new business growth through the identification of opportunities and client acquisition.
Work across the publishing and neighbouring rights sales process ensuring a seamless, first class onboarding experience for our clients using agile work practices and consistent communication
Maximise cross sales opportunities for the entire b:electronic client range working with key stakeholders across the business
Ensure the highest level of service and client retention through a close partnership with the Client Services team on issues, opportunities and reviews
Be responsible for advance appraisals, liaising with Senior Management and the Finance team to calculate and complete offers.
Be responsible for timely and accurate delivery of offers and long form contracts, in partnership with the Legal and Business Affairs team
Represent b:electronic at Industry events and be a key b:electronic ambassador online, in press and in person.
Communicate effectively with team, management team, leadership and stakeholders.
Communicate effectively with artists, writers, managers and business clients at all levels.

Research / Reporting

Work with wider teams to compile, record and analyse statistical information as required to report on the teams performance
Evaluate and research business leads

Development

Seek ways in which to improve and implement personal, team and business performance surrounding business development activities.

Qualifications

Min 3 years of experience with a proven track record in a publisher, label, DSP, management company or booking agent
Critically, you are passionate about electronic music and with a network of contacts and deep understanding of the genre’s ecosystem and the functions within it
You can demonstrate initiative, problem solving, accountability, and team spirit.
You are at ease with data manipulation & formatting and are able to draw actionable insights from data
You have a self-starter mindset and are highly organised
Able to describe how global copyrights and rights organisations operate and are governed
An understanding of global copyright administration is ideal, as well as an understanding of royalty matching and processing
You demonstrate strong communication and organisation skills (verbal and written)

Additional Information

Rock The Job

Hybrid remote working policy
Regular travel to Liverpool or London depending on base
Private Health Care
Pension plan
25 days annual leave, + 1 day for your birthday
Life assurance and long-term disability cover  
Access a digital mental health and well-being platform
Tailor-made training and coaching program
Enhanced sickness pay and maternity/paternity cover

Must have the right to work in the UK, otherwise, the application will not be considered.

Talent Acquisition Operations Specialist (H/F)

The Job

Company description

Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development.

Its 1,919 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness and transparency.

To support our fast-growing presence on all continents, we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry!

Believe is listed on compartment A of the regulated market of Euronext Paris (Ticker: BLV, ISIN: FR0014003FE9).

Ready to #setthetone with Believe?

Job Description

As a TA Operations Manager in the Global Talent Acquisition Team, you will oversee the daily operations of the talent acquisition (TA) function, ensuring the seamless execution of recruiting activities and processes. This role is pivotal in enhancing the efficiency and effectiveness of the recruitment cycle through the management of systems, analytics, and compliance. The ideal candidate will be adept at managing recruitment tools, leading process improvements, and providing strategic operational support to the talent acquisition team.

Missions:

Operations Management: Lead the operational aspects of the talent acquisition function, including workflow optimization, system administration, and process improvement. Work with HR ops team to maintain the playbooks and guides up to date. Oversee the implementation and utilization of our recruitment tools (ATS and CRM : SmartRecruiters, AssessFirst, others). Train team members on best practices, system usage, and new processes.

Project Management: Lead and manage multiple talent acquisition projects, from planning, execution, monitoring and evaluation, across diverse regions. Ensure projects are delivered on time, within scope, and aligned with business goals.
Process Optimization: Review current recruitment processes and identify opportunities for improvement. Implement best practices, standardize procedures, and introduce technology solutions to enhance efficiency and effectiveness.
Vendor Management: Manage relationships with external recruitment vendors, agencies, and partners.
Diversity & Inclusion: Champion diversity and inclusion initiatives within the recruitment process, ensuring a diverse candidate pipeline and fostering an inclusive hiring environment. Coordinate our partnerships with associations.
Data & Reporting: Perform data quality checks and analysis on the TA data to ensure that what is reported is accurate. Work with our HR Data and HRIS team to make sure key performance metrics related to recruitment activities are updated on time And also are fit for purpose.
Market Insights: Stay updated on global talent trends, competitive intelligence, and industry developments. Use insights to inform recruitment strategies and maintain a competitive edge in talent acquisition.
Candidate Experience: Enhance the candidate experience: analyse the results of our Candidate Satisfaction Survey and help the Global TA managers to spot the improvement areas.

Qualifications:

Bachelor’s degree in human resources, Business Administration, or a related field. A Master’s degree or relevant certification (e.g., PMP, SHRM) is a plus.
Minimum of 3 years of experience in project management within talent acquisition, preferably in a multinational environment.
Proficiency in English is required; additional languages are a plus.
Project Management: Proven track record of managing complex, cross-functional projects with multiple stakeholders in a global context.
Working knowledge of global recruitment practices and strateges
Communication: Excellent written and verbal communication skills, with the ability to influence and collaborate effectively with diverse teams.
Analytical: Proficient in data analysis, with the ability to translate data into actionable insights.
Technology: Familiarity with Applicant Tracking Systems (ATS), HR software, and recruitment tools.
Organizational: Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Innovative: Creative thinker with a proactive approach to problem-solving and process improvement.
Cultural Sensitivity: Ability to navigate and adapt to different cultural environments and work effectively in a global setting.
Detail-oriented: Strong attention to detail and accuracy in project execution and reporting.

Benefits:

Set the tone with us

Working at Believe means having individual and collective impact in a fast-growing company!

At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.

We have two hearts at Believe – our People and our Artists.

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.

ROCK THE JOB

Tailor-made training and coaching program
Remote working policy
A wellness program “Pauses” with many activities and animations in-house
Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist
A healthy and eco-responsible company restaurant
Individual or family health insurance
CSE benefits
A rooftop
A gym with free classes

SING IN HARMONY

Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.
Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint
5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)

Qualifications

Bachelor’s degree in human resources, Business Administration, or a related field. A Master’s degree or relevant certification (e.g., PMP, SHRM) is a plus.
Minimum of 3 years of experience in project management within talent acquisition, preferably in a multinational environment.
Proficiency in English is required; additional languages are a plus.
Project Management: Proven track record of managing complex, cross-functional projects with multiple stakeholders in a global context.
Working knowledge of global recruitment practices and strateges
Communication: Excellent written and verbal communication skills, with the ability to influence and collaborate effectively with diverse teams.
Analytical: Proficient in data analysis, with the ability to translate data into actionable insights.
Technology: Familiarity with Applicant Tracking Systems (ATS), HR software, and recruitment tools.
Organizational: Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Innovative: Creative thinker with a proactive approach to problem-solving and process improvement.
Cultural Sensitivity: Ability to navigate and adapt to different cultural environments and work effectively in a global setting.
Detail-oriented: Strong attention to detail and accuracy in project execution and reporting.

Additional Information

Set the tone with us

Working at Believe means having individual and collective impact in a fast-growing company!

At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.

We have two hearts at Believe – our People and our Artists.

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.

ROCK THE JOB

Tailor-made training and coaching program
Remote working policy
A wellness program “Pauses” with many activities and animations in-house
Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist
A healthy and eco-responsible company restaurant
Individual or family health insurance
CSE benefits
A rooftop
A gym with free classes

SING IN HARMONY 

Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.
Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint
5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)

CSR Manager

The Job

As CSR & Engagement Project Manager you will report to the Group CSR & Engagement VP and you will work closely with the CSR & Engagement team and the central and local HR teams. You will contribute to increase people engagement and CSR awareness and impact aligned with Believe CSR strategy, “Shaping Music for Good”, thanks to the following missions:

CSR & Engagement projects: manage directly or contribute to global projects and guidelines in coordination with the CSR team.

Employee Engagement survey:
- Coordinate and manage the deployment of the employee engagement survey and pulse surveys, ensuring deliverables, timeline, dashboards and results reports, supporting transformation & change.
- Support the local HR and managers in analyzing results and defining corrective actions, in coordination with the Local CSR Managers.
Shaping Together – Employee Citizen volunteering program:
- Coordinate globally the deployment of Shaping Together, providing guidelines and tools.
- Monitor and consolidate the level of participation with internal dashboard.
- Contribute to implement global initiatives (ie: sports & charity app challenges, webcast on specific topics, CSR awareness).
- Coordinate the animation of our Shaper/Ambassador program (employee volunteers) with the local CSR managers

Diversity, Equity & Inclusion (DEI) and well-being:
- Coordinate the Gender Index methodology process
- Participate to the definition of the 2025-2027 strategic plan on gender equality and DE&I (objectives and action plan) to fully integrate it within our People HR process and business activities.
- Coordinate, monitor and further leverage the well-being and mental health resources with our external partner and propose global activities

CSR compliance and operational excellence

Sustainability Report – CSRD:
- Contribute to the implementation and monitoring of CSR indicators (dashboards, processes, definition, analysis, coordination of contributors).
- In collaboration with the CSR Performance senior manager, contribute to the production of the Sustainability Report within the framework of the new CSRD EU regulation, focusing on social and governance topics (double materiality, stakeholder surveys, drafting, project management…) and coordination with the various contributors (HR, Finance, Risk & Compliance, and business departments).

Operational excellence:
- Propose, structure and implement process, organization and tools that will help our teams to improve our efficiency and impact, and assist the VP CR & Engagement on some transversal topics (preparation of the CSR Committee, CSR targets…)
- Coordinate and contribute to the budget process for CSR & Engagement at global and local level.
- Make benchmark, identify and share good practices (internal & external) on various CSR & Engagement topics.

Qualifications

You have 4 / 5 years of experience in leading and managing successfully international projects and programs, in the HR and CSR environment and/or in consulting. You have proven skill of project management, structuring and analyzing both quantitative and qualitative information.
You are comfortable in working in a fast growing and international company, dealing with multiple stakeholders in a matrix and evolving organization.
You are agile and solutions-mindset oriented, with the ability to move from strategic thinking to operational and results-driven.
As a good team player, you are able to work in a collaborative way, with the objective to engage multiple resources together in order to accomplish shared goals.
You are organized, structured, rigorous and have a certain level of autonomy, while asking for support when needed.
You are able to clearly articulate messages in English and French, both in writing and orally, to audiences at all levels of the company.
You are “fluent” in Excel, PPT, Word, and comfortable in using various collaborative tools (Teams, Sharepoint…) and softwares (Peakon, workday)

Additional Information

Set the tone with us

Working at Believe means having individual and collective impact in a fast-growing company!

At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.

We have two hearts at Believe – our People and our Artists.

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.

ROCK THE JOB 

Tailor-made training and coaching program
Remote working policy
A wellness program “Pauses” with many activities and animations in-house
Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist
A healthy and eco-responsible company restaurant
Individual or family health insurance
CSE benefits
A rooftop
A gym with free classes

SING IN HARMONY 

Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.
Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint
5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)

Senior Project Manager – Migration (H/F)

The Job

We are looking for a Senior Program Manager with a minimum of 5 years of experience to participate in the management of a flagship transformation program at BELIEVE. This program aims to migrate our data to the Cloud from our On Prem Data Centers. The Senior Program Manager will be responsible for driving the Migration flow of the BeOdyssey program as a member of the program management team.

Responsibilities and daily tasks:

Stakeholder Communication: Communicating with stakeholders, including senior management, project teams, and other relevant parties, to provide updates on program status, address concerns, and gather feedback.
Risk Management: Identifying, assessing, and managing risks and issues that may impact the program’s objectives, and developing mitigation strategies as needed.
Resource Management: Allocating and managing resources, including budget, personnel, and equipment, to ensure that project teams have the necessary support to meet their objectives.
Quality Assurance: Monitoring the quality of project deliverables and ensuring that they meet the established standards and requirements.
Change Management: Managing changes to the program scope, schedule, and budget, and assessing the impact of those changes on the program’s overall objectives in collaboration with theChange Manager.
Progress Tracking and Reporting: Tracking the progress of individual projects within the program, compiling status reports, and presenting updates to senior management and other stakeholders.
Issue Resolution: Addressing issues and conflicts that arise within the program or between project teams, and facilitating resolution through negotiation, mediation, or escalation as necessary.
Documentation Management: Maintaining program documentation, including project plans, status reports, meeting minutes, and other relevant records, to ensure that information is accurate and accessible to all stakeholders.
Continuous Improvement: Identifying opportunities for process improvement and implementing best practices to enhance the efficiency and effectiveness of program management activities.

Qualifications

At least 5 years of experience in a program management role, preferably in technology or the music industry.
Proven experience managing complex transformation programs.
Strong leadership, communication and problem-solving skills.
Demonstrated ability to work effectively with multi-functional teams and influence stakeholders at all levels of the organization.
Mastery of project management and associated tools.
University degree in a relevant field, preferably in business management, computer science or a related discipline.

Additional Information

Believe is committed to guaranteeing equal opportunities in employment, without taking into account origin, sex, morals, sexual orientation, gender, age, family status , pregnancy status, alleged race, political opinions, trade union activities, religious beliefs, physical appearance, last name, place of residence, state of health, or in a situation of disability.

Executive Assistant (H/F)

The Job

En tant qu’Executive Assistant votre mission sera d’assister deux Directrices.eurs membres du Comex :

Le Directeur Général de Believe France (responsable de l’ensemble des activités commerciales sur le marché français, et des équipes qui en ont la charge) – basé à Paris

La Présidente de la région Central, Southern & Eastern Europe (CSEE) – Middle East, North Africa & Turkey (MENAT) – Amériques (responsable des activités commerciales sur l’ensemble des pays des régions où l’offre est déployée) – basée à Paris

Le poste est basé à Paris, au cœur des équipes commerciales, dont vous faites partie à part entière.

Vos missions seront principalement :

Gestion et coordination d’agendas complexes,
Suivi et alertes des actions et échéances importantes
Organisation des réunions incluant l’agenda, l’élaboration des comptes rendus de réunions et le suivi des actions
Préparation des documents de présentations pour les réunions de travail
Point de contact privilégié des visiteurs des autres entités du groupe
Suivi des différents projets transverses sur les périmètres en relation directe avec les Managers
Support sur la communication externe associée au manager (LinkedIn, participation à des conférences, évènements importants du marché de la musique)
Logistique des déplacements à l’étranger (transport, hébergement, agenda) pour les deux membres du Comex, et de manière ponctuelle pour les deux Directrices.eurs de la région CSEE-MENAT-Amériques basé.es en France

Evènementiel :

Organisation des déplacements et d’événements internes et externes (clients et partenaires) et/ou de visioconférences
Pour la filiales France : support aux équipes marketing et communication pour l’organisation d’événements labels (pop-up stores, release party, anniversaires)
Pour “Rest of the world”: support pour l’organisation d’évènements ciblés (en coordination avec le business local et communication externe)

Qualifications

Disponibilité, rigueur, fiabilité, sens du détail, capacités organisationnelles et de gestion des priorités

Vous êtes force de proposition pour optimiser les process en cours, savez anticiper les demandes de vos managers et êtes reconnu.e pour votre sens du service délivré

Maitrise des outils Office (Outlook, Excel, Powerpoint)

Votre niveau d’anglais à l’oral comme à l’écrit est courant. Une bonne maitrise du russe serait un réel plus pour ce poste !

Grande adaptabilité, vous savez travailler pour des profils différents et êtes « orienté.e solutions » pour collaborer de façon fluide en interne

On appréciera aussi votre agilité, votre sens de l’innovation, votre excellent relationnel et votre enthousiasme, tant en interne que dans vos interactions avec nos clients et partenaires !

Additional Information

SET THE TONE WITH US

Chez Believe, nous avons deux cœurs : nos collaborateurs et nos artistes.

Nous croyons en la force de nos collaborateurs, qui s’épanouissent chaque jour en développant leur potentiel… Notre objectif est d’offrir à nos collaborateurs le meilleur environnement possible pour qu’ils puissent s’épanouir.

ROCK THE JOB 

Programme de formation et de coaching sur-mesure
Une politique de télétravail
Un programme de bien-être “Pauses” avec de nombreuses activités et animations
Accès à Eutelmed, la plateforme numérique de santé mentale et de bien-être qui permet de parler à un psychologue expérimenté
Un restaurant d’entreprise sain et éco-responsable
Une assurance santé individuelle ou familiale
Avantages CE
Un rooftop
Une salle de sport avec des cours gratuits

SING IN HARMONY 

Programme Ambassadeur : la possibilité pour tous les Believers de participer à des initiatives de bénévolat afin d’avoir un impact positif sur la diversité, l’équité et l’inclusion (DEI), le bien-être et la planète.
Mise en place du Forfait mobilité durable: remboursement jusqu’à 600€ des frais de transport en commun/avec une faible empreinte carbone.
Congé 2nd parent de 5 jours calendaires rémunérés à 100% (en plus du congé légal paternité ou du congé d’adoption, nous ne l’attribuons pas au congé maternité)

Level 2 Opérationnel Support

The Job

Vous travaillerez au sein de la Supply Chain, en tant que membre de l’équipe Audio Content Ops. Vos principales missions seront :

• Support de niveau 2
– escalade support niveau 1
– tickets bugs outils : correctifs et remontées de tickets aux équipes produits.

• Gestion & Support sur les process de Upsell Tunecore, transfert ou ingestion de catalogues (ingestion xml, template xls) et exports de catalogues.

• Assurer et maintenir une optimisation des process de tickets internes.

• Acteur de la chaine de création/d’optimisation des produits Content

• Gestion de projet (mise en place, amélioration, bascule, …) des process Content

• Single point of Contact PO/PM de la supply chain et participation aux projets (testing, sprint review) pour améliorer la productivité et l’UX/CX.

• Point d’entrée/d’escalade vers le Content Management et le Support.

• Monitoring et pilotage de l’activité Catalog Ingestion.

Qualifications

Chez Believe, notre leitmotiv est simple : ouverture d’esprit, passion et implication !

On appréciera aussi votre agilité, votre sens de l’innovation, votre excellent relationnel et votre enthousiasme !

Vous êtes proactif et réactif, avec un souci de la qualité de service et de la communication vis-à-vis des services avec lesquels vous êtes en interaction quotidienne
Vous avez une culture opérationnelle d’une supply chain digitale avec de la gestion de flux de contenu, de nombreux KPI et suivi de SLA à respecter.
Vous avez une connaissance des outils de support type Jira service, Service desk ou Zendesk
Vous possédez des connaissances sur le XML (DDEX en particulier)
Vous aimez travailler en équipe et de manière transverse
Votre niveau d’anglais est courant, à l’oral comme à l’écrit

Si vous vous reconnaissez et que vous avez au moins 2 ans d’expérience en tant que Content Operations Support, n’hésitez plus ce poste est fait pour vous !

Additional Information

Believe s’engage à garantir l’égalité des chances en matière d’emploi, sans tenir compte de l’origine, du genre, de l’âge, de l’orientation sexuelle, de la religion ou de l’état de santé.

SET THE TONE WITH US

Chez Believe, nous avons deux cœurs : nos collaborateurs et nos artistes.

ROCK THE JOB 

Programme de formation et de coaching sur mesure
Une politique de télétravail
Un programme de bien-être “Pauses” avec de nombreuses activités et animations en interne
Accès à Eutelmed, la plateforme numérique de santé mentale et de bien-être qui permet de parler à un psychologue expérimenté
Un restaurant d’entreprise sain et éco-responsable
Une assurance santé individuelle ou familiale
Avantages CE
Un rooftop
Une salle de sport avec des cours gratuits

SING IN HARMONY 

Des groupes d’ambassadeurs pour s’engager sur la réduction de l’empreinte carbone et environnementale de Believe et l’équité professionnelle Femme/Homme.
Mise en place du Forfait mobilité durable: remboursement jusqu’à 600€ des frais de transport en commun/avec une faible empreinte carbone.
Congé 2nd parent de 5 jours calendaires rémunérés à 100% (en plus du congé légal paternité ou du congé d’adoption, nous ne l’attribuons pas au congé maternité)