Talent Acquisition Operations Specialist (H/F)

The Job

Company description

Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development.

Its 1,919 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness and transparency.

To support our fast-growing presence on all continents, we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry!

Believe is listed on compartment A of the regulated market of Euronext Paris (Ticker: BLV, ISIN: FR0014003FE9).

Ready to #setthetone with Believe?

 

Job Description

 

As a TA Operations Manager in the Global Talent Acquisition Team, you will oversee the daily operations of the talent acquisition (TA) function, ensuring the seamless execution of recruiting activities and processes. This role is pivotal in enhancing the efficiency and effectiveness of the recruitment cycle through the management of systems, analytics, and compliance. The ideal candidate will be adept at managing recruitment tools, leading process improvements, and providing strategic operational support to the talent acquisition team.

Missions:

  • Operations Management: Lead the operational aspects of the talent acquisition function, including workflow optimization, system administration, and process improvement. Work with HR ops team to maintain the playbooks and guides up to date. Oversee the implementation and utilization of our recruitment tools (ATS and CRM : SmartRecruiters, AssessFirst, others). Train team members on best practices, system usage, and new processes.
  • Project Management: Lead and manage multiple talent acquisition projects, from planning, execution, monitoring and evaluation, across diverse regions. Ensure projects are delivered on time, within scope, and aligned with business goals.
  • Process Optimization: Review current recruitment processes and identify opportunities for improvement. Implement best practices, standardize procedures, and introduce technology solutions to enhance efficiency and effectiveness.
  • Vendor Management: Manage relationships with external recruitment vendors, agencies, and partners.
  • Diversity & Inclusion: Champion diversity and inclusion initiatives within the recruitment process, ensuring a diverse candidate pipeline and fostering an inclusive hiring environment. Coordinate our partnerships with associations.
  • Data & Reporting: Perform data quality checks and analysis on the TA data to ensure that what is reported is accurate. Work with our HR Data and HRIS team to make sure key performance metrics related to recruitment activities are updated on time And also are fit for purpose.
  • Market Insights: Stay updated on global talent trends, competitive intelligence, and industry developments. Use insights to inform recruitment strategies and maintain a competitive edge in talent acquisition.
  • Candidate Experience: Enhance the candidate experience: analyse the results of our Candidate Satisfaction Survey and help the Global TA managers to spot the improvement areas.

Qualifications:

  • Bachelor’s degree in human resources, Business Administration, or a related field. A Master’s degree or relevant certification (e.g., PMP, SHRM) is a plus.
  • Minimum of 3 years of experience in project management within talent acquisition, preferably in a multinational environment.
  • Proficiency in English is required; additional languages are a plus.
  • Project Management: Proven track record of managing complex, cross-functional projects with multiple stakeholders in a global context.
  • Working knowledge of global recruitment practices and strateges
  • Communication: Excellent written and verbal communication skills, with the ability to influence and collaborate effectively with diverse teams.
  • Analytical: Proficient in data analysis, with the ability to translate data into actionable insights.
  • Technology: Familiarity with Applicant Tracking Systems (ATS), HR software, and recruitment tools.
  • Organizational: Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
  • Innovative: Creative thinker with a proactive approach to problem-solving and process improvement.
  • Cultural Sensitivity: Ability to navigate and adapt to different cultural environments and work effectively in a global setting.
  • Detail-oriented: Strong attention to detail and accuracy in project execution and reporting.

 

Benefits:

Set the tone with us​

Working at Believe means having individual and collective impact in a fast-growing company!  ​

At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. ​

We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. ​

We have two hearts at Believe – our People and our Artists. ​

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive. ​

ROCK THE JOB ​

  • Tailor-made training and coaching program ​
  • Remote working policy​
  • A wellness program « Pauses » with many activities and animations in-house​
  • Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist​
  • A healthy and eco-responsible company restaurant​
  • Individual or family health insurance​
  • CSE benefits ​
  • A rooftop​
  • A gym with free classes​

SING IN HARMONY ​

  • Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.​
  • Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint​
  • 5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)​

We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.​

Qualifications

 

  • Bachelor’s degree in human resources, Business Administration, or a related field. A Master’s degree or relevant certification (e.g., PMP, SHRM) is a plus.
  • Minimum of 3 years of experience in project management within talent acquisition, preferably in a multinational environment.
  • Proficiency in English is required; additional languages are a plus.
  • Project Management: Proven track record of managing complex, cross-functional projects with multiple stakeholders in a global context.
  • Working knowledge of global recruitment practices and strateges
  • Communication: Excellent written and verbal communication skills, with the ability to influence and collaborate effectively with diverse teams.
  • Analytical: Proficient in data analysis, with the ability to translate data into actionable insights.
  • Technology: Familiarity with Applicant Tracking Systems (ATS), HR software, and recruitment tools.
  • Organizational: Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
  • Innovative: Creative thinker with a proactive approach to problem-solving and process improvement.
  • Cultural Sensitivity: Ability to navigate and adapt to different cultural environments and work effectively in a global setting.
  • Detail-oriented: Strong attention to detail and accuracy in project execution and reporting.

 

Additional Information

Set the tone with us​

Working at Believe means having individual and collective impact in a fast-growing company!  ​

At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. ​

We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. ​

We have two hearts at Believe – our People and our Artists. ​

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive. ​

ROCK THE JOB ​

  • Tailor-made training and coaching program ​
  • Remote working policy​
  • A wellness program « Pauses » with many activities and animations in-house​
  • Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist​
  • A healthy and eco-responsible company restaurant​
  • Individual or family health insurance​
  • CSE benefits ​
  • A rooftop​
  • A gym with free classes​

 

SING IN HARMONY ​

  • Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.​
  • Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint​
  • 5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)​

We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.​

Senior Project Manager – Migration (H/F)

The Job

We are looking for a Senior Program Manager with a minimum of 5 years of experience to participate in the management of a flagship transformation program at BELIEVE. This program aims to migrate our data to the Cloud from our On Prem Data Centers. The Senior Program Manager will be responsible for driving the Migration flow of the BeOdyssey program as a member of the program management team. 

 

Responsibilities and daily tasks:

  • Stakeholder Communication: Communicating with stakeholders, including senior management, project teams, and other relevant parties, to provide updates on program status, address concerns, and gather feedback.
  • Risk Management: Identifying, assessing, and managing risks and issues that may impact the program’s objectives, and developing mitigation strategies as needed.
  • Resource Management: Allocating and managing resources, including budget, personnel, and equipment, to ensure that project teams have the necessary support to meet their objectives.
  • Quality Assurance: Monitoring the quality of project deliverables and ensuring that they meet the established standards and requirements.
  • Change Management: Managing changes to the program scope, schedule, and budget, and assessing the impact of those changes on the program’s overall objectives in collaboration with theChange Manager.
  • Progress Tracking and Reporting: Tracking the progress of individual projects within the program, compiling status reports, and presenting updates to senior management and other stakeholders.
  • Issue Resolution: Addressing issues and conflicts that arise within the program or between project teams, and facilitating resolution through negotiation, mediation, or escalation as necessary.
  • Documentation Management: Maintaining program documentation, including project plans, status reports, meeting minutes, and other relevant records, to ensure that information is accurate and accessible to all stakeholders.
  • Continuous Improvement: Identifying opportunities for process improvement and implementing best practices to enhance the efficiency and effectiveness of program management activities. 

 

Qualifications

  • At least 5 years of experience in a program management role, preferably in technology or the music industry.
  • Proven experience managing complex transformation programs.
  • Strong leadership, communication and problem-solving skills.
  • Demonstrated ability to work effectively with multi-functional teams and influence stakeholders at all levels of the organization.
  • Mastery of project management and associated tools.
  • University degree in a relevant field, preferably in business management, computer science or a related discipline. 

Additional Information

Believe is committed to guaranteeing equal opportunities in employment, without taking into account origin, sex, morals, sexual orientation, gender, age, family status , pregnancy status, alleged race, political opinions, trade union activities, religious beliefs, physical appearance, last name, place of residence, state of health, or in a situation of disability.

Sales Ops Customer Finance Project Manager – Operations department

The Job

The Project Marketing Manager will be reporting to the Customer Finance Operations Director and in dotted line to the Customer Finance Product Director.

She/he will address three types of projects:

 

1) Deploying Customer Finance products Go-to-Market strategies Gather insights from Sales team to make recommendations and support Product Managers in their Product launch strategies Actively take part in rolling-out Ops Product Go-to-Market strategy: prepare training materials, communication Conduct Ops Product hypercare phase Report on Ops Product deployment Success KPIs (Actual vs Business Case numbers, on time delivery of project, in market execution etc.)

 

2) Working on continuous improvement Develop relationships and work with Sales, Ops teams and other stakeholders to identify process & products optimization opportunities Prepare & present improvement business case to the Customer Finance Director Project manage timely implementation

 

3) Taking part in fostering knowledge management & innovation Maintain an innovation pipeline on products and technologies Work hand in hand with the Knowledge Management & Innovation leaders to prepare innovation business cases Depending on the project phase, She/he will be responsible to prepare the following materials (non-exhaustive list): OPS Product Go-to-Market strategies Functional analysis (e.g.: gap analysis) PMO documentation Change management materials (communication or training supports) Communication to sales team for each business lines (premium & automated solutions)

Qualifications

The ideal candidate will be/ have:

  • Master’s degree in business or engineering
  • Work experience +3/4 years
  • Quick learner
  • Previous experience in a management consulting firm or any project department within a Tech or Media company would be appreciated
  • Previous experience in Change management (acts as a facilitator on a day-to-day basis)
  • Previous experience of studying abroad or working in an international environment

The candidate will need to show:

  • Strong skills in PowerPoint & Excel
  • Excellent relationship & communication skills
  • Fluency in English mandatory, French would be appreciated
  • Curiosity for the Tech & Media industries

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status pregnancy, race, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability.

I’m interested

Senior Transformation Manager (Agile & Waterfall) (H/F)

The Job

We are looking for an Agile Coach that will lead the Agile transformation efforts within our organization, helping teams adopt and optimize Agile methodologies in a Hybrid environment to deliver high-quality products and services. This role involves providing training, coaching, and mentoring to teams, facilitating Agile ceremonies, including Quarterly Planning, and driving continuous improvement in our Agile & Hybrid practices. 

 

Attached to the Head of Office CTO, the Agile Coach we are looking for will lead the implementation of Agile methodologies in a Hybrid environment. Indeed, some of our programs are in waterfall while the Product & Tech Teams work with Agile methodologies. Using a hybrid approach that combines Waterfall and Agile methodologies is a key of success to deliver our transformation plan. This role involves planning, executing, and overseeing methodologies to ensure successful delivery while balancing the structure of Waterfall with the flexibility of Agile. 

 

The scope of this role is both managed by Product & Tech and includes the step-up of their Teams in terms of methodology (incl. trainings). 

 

Key Responsibilities: 

  • Lead the Agile & Hybrid transformation efforts across the organization. 

  • Provide training and coaching to teams on Agile principles, practices, and tools. 

  • Mentor Agile teams to foster self-organizing and high-performing teams. 

  • Facilitate key Agile ceremonies once they have been identified and defined with the help of Tech & Product Stakeholders to ensure alignment and buy-in for Agile practices. 

  • Continuously evaluate and improve Agile processes and practices. 

  • Manage the cultural and organizational change required for successful Agile adoption. 

  • Establish metrics and KPIs to measure the success of Agile adoption. 

  • Foster a culture of collaboration, transparency, and continuous feedback. 

  • Identify and manage risks and issues unique to the hybrid model. 

Qualifications

  • Extensive experience working with Waterfall & Agile methodologies, including Scrum, Kanban, and Lean. 

  • Relevant certifications such as Certified Agile Coach (ICP-ACC), Certified Scrum Master (CSM), Certified Scrum Professional (CSP), PMP, PMI-ACP, or similar. 

  • Strong understanding of both Waterfall and Agile principles and practices. 

  • Excellent coaching, mentoring skills and team-building capabilities 

  • Strong leadership, communication, and stakeholder management skills. 

  • Ability to influence and drive organizational change. 

  • Problem-solving and conflict resolution skills. 

  • Proficiency in project management tools that support both methodologies. 

  • At least 10 years of proven experiences in Project/Product environment 

  • French and English mandatory

 

Personal Attributes 

  • Passionate about Agile and continuous improvement. 

  • Empathetic and able to build strong relationships with team members. 

  • Adaptable and able to thrive in a dynamic, fast-paced environment, with a strong ability to navigate and integrate different methodologies. 

  • Positive problem-solving mindset with the ability to address and resolve complex project management challenges. 

  • Strong organizational and multitasking skills. 

  • Proactive and results oriented. 

Additional Information

Believe is committed to guaranteeing equal opportunities in employment, without taking into account origin, sex, morals, sexual orientation, gender, age, family status , pregnancy status, alleged race, political opinions, trade union activities, religious beliefs, physical appearance, last name, place of residence, state of health, or in a situation of disability.

Responsable ERP Finance Sage x3 (H/F/N)

The Job

 Au sein de la Direction du Contrôle Financier du groupe, et rattaché au Directeur SI Finance, votre mission est de gérer l’ERP Finance du groupe Sage x3.

Vous piloterez une équipe de 7 chefs de projet Sage x3 Finance (fonctionnel et développeurs) pour répondre aux différentes demandes de la Finance.

Votre objectif permanent est d’améliorer et d’optimiser l’utilisation de Sage outil clé dans l’architecture Best-of-Breed du SI Finance. Vous êtes un acteur majeur dans la transformation de la Finance dans la digitalisation des process sur l’outil Sage x3.

Dans la construction du Core Model Finance, vous assurerez la qualité des données et  l’automatisation des processus financiers pour apporter un meilleur service à l’ensemble de des départements de la Finance: comptabilité, contrôle de gestion, trésorerie, consolidation, fiscalité. Avec un rayonnement mondial (présence de Believe dans 50 pays), vous garantirez une solution Sage x3 maintenable et évolutive suivant la roadmap de l’éditeur Sage sur l’ensemble de nos filiales.

 

Périmètre : Vous assurez le bon déroulement des projets clefs des sujets financiers dans une approche par process End-to-End pour impacter l’ensemble de la chaîne de valeur (automatisation des flux comptables, optimisation des flux de trésorerie et de la fiscalité, consolidation et gestion du reporting et analyse pour le contrôle de gestion).

Les projets clés couvrent les process gérés par les SI :

ERP Finance :

  • Structurer le CORE Model en formalisant les process avec les métiers pour optimiser la modélisation dans Sage x3
  • Organiser la Roadmap Sage x3 avec les équipes intégration
  • Développer les fonctionnalités d’intégration avec les systèmes SI Tiers pour automatiser les flux
  • Integration :  
  • Favoriser l’intégration du porte-feuille applicatif SI Finance

Vous serez amené à manager ou contribuer à des projets transverses de la Direction du Contrôle Financier où une expertise ERP Sage x3 est requise.

Descriptif de fonction : Sous la supervision du directeur SI Finance, vous êtes le Solution Lead Sage x3 pour piloter ce département dans son ensemble, notamment :

  • Le cadrage, le budget et le planning des projets en étroite collaboration avec les Solutions lead
  • Le cadrage et la formalisation des besoins opérationnels
  • La conception des solutions répondant à ses besoins
  • L’élaboration des processus opérationnels
  • L’accompagnement des experts SI pour la mise en place des projets, avec une vision métier et transverse des SI pour garantir la pertinence du portefeuille applicatif,
  • La définition et le suivi des tests utilisateurs
  • La conduite du changement : l’évaluation des impacts sur les process, les ressources humaines et des impacts financiers; la formation et le support auprès des utilisateurs internes et externes (clients et partenaires).
  • La mise en place de KPIs des projets (ROI, KPIs de coûts, délais, qualité, efficacité et avancement du projet)
  • Un travail régulier de veille avec l’éditeur Sage

Vous êtes responsable:

  • De la mise en place et de la gestion des instances de gouvernance des projets financiers opérationnels
  • Du reporting et de la communication auprès des instances de pilotage stratégique et opérationnel
  • De la mise en place d’outils efficaces et adaptés de gestion de projets
  • De la bonne coordination avec l’ensemble des intervenants des équipes impactées par les projets (comptables, contrôle de gestion, trésorerie, fiscalité, transformation finance, équipe Finance Opérations, …)
  • De la coordination avec les équipes responsables de la roadmap SI
  • De la gestion et de l’anticipation des risques et des actions de mitigation
  • De l’organisation des étapes et des actions nécessaires tout au long du projet

Qualifications

Vous justifiez d’une expérience professionnelle : 10 à 15 ans sur des postes nécessitant une forte structuration dans un environnement en forte croissance

Vous êtes Diplômé d’un ecole d’ingénieur ou de Commerce avec une spécialisation financière

Un passage en cabinet d’audit / de conseil serait un plus.

Vous avez développé les qualités suivantes : autonomie, rigueur, fiabilité, capacité d’analyse et de synthèse, proactif, qualités relationnelles et d’adaptation.

Niveau d’anglais : courant, à l’oral comme à l’écrit

Additional Information

Believe s’engage à garantir l’égalité des chances en matière d’emploi, sans tenir compte de l’origine, du genre, de l’âge, de l’orientation sexuelle, de la religion ou de l’état de santé.​

SET THE TONE WITH US

Chez Believe, nous avons deux cœurs : nos collaborateurs et nos artistes.​

Nous croyons en la force de nos collaborateurs, qui s’épanouissent chaque jour en développant leur potentiel… Notre objectif est d’offrir à nos collaborateurs le meilleur environnement possible pour qu’ils puissent s’épanouir.​

ROCK THE JOB ​

  • ​Programme de formation et de coaching sur mesure ​
  • Une politique de télétravail​

  • Un programme de bien-être « Pauses » avec de nombreuses activités et animations en interne​

  • Accès à Eutelmed, la plateforme numérique de santé mentale et de bien-être qui permet de parler à un psychologue expérimenté​

  • Un restaurant d’entreprise sain et éco-responsable​

  • Une assurance santé individuelle ou familiale​

  • Avantages CE ​

  • Un rooftop​

  • Une salle de sport avec des cours gratuits​

​SING IN HARMONY ​

  • ​Des groupes d’ambassadeurs pour s’engager sur la réduction de l’empreinte carbone et environnementale de Believe et l’équité professionnelle Femme/Homme.​
  • Mise en place du Forfait mobilité durable: remboursement jusqu’à 600€ des frais de transport en commun/avec une faible empreinte carbone.​

  • Congé 2nd parent de 5 jours calendaires rémunérés à 100% (en plus du congé légal paternité ou du congé d’adoption, nous ne l’attribuons pas au congé maternité)

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