Artist Success Manager – Hip Hop

The Job

TuneCore is looking for an Artist Success Manager – Hip Hop to join our team by supporting the company’s high value client experience strategy with creativity and innovation at the forefront of the role. 

TuneCore’s Artist Success team works with our strategic high value US artist and B2B label accounts, DSP partners and internal teams to provide a best-in-class digital distribution experience.

As an Artist Success Manager – Hip Hop, you’ll provide highly personalized, white-glove, omnichannel support to TuneCore’s strategic accounts. You’ll also work cross-functionally with several teams throughout the business to ensure TuneCore delivers the best product experience on the market by advocating for the needs of these accounts both during product development and through regular feedback sessions throughout the year.

You’ll have the opportunity to guide high-value clients through their entire release lifecycle, from catalog upload and release day, to sales reporting and performance.  In addition to ensuring their successful releases, it will be up to you to ensure that TuneCore’s most important clients have access to industry news, best practices, upcoming product launches, cross-promotion, monetization optimization through TuneCore’s Accelerator program, early access opportunities, and beyond.

To be successful in this role, you’ll need to be a seasoned music industry professional with demonstrated client success experience, and a deep knowledge of operational best practices. You’re a strategic thinker who can solve both the immediate problem in front of you as well as the overarching issue at hand. You’ll be expected to have availability outside of regular business hours in order to enable your accounts to plan and execute their unique release strategies.  Finally, you’re someone who knows when to simply roll up your sleeves, dig in, and get the job done.

Salary: $83,400-$100,100

Role Duties: 

You will be in a client-facing role that encompasses the following responsibilities:

  • Own and manage a cohort of strategic TuneCore accounts – with a strong focus on Hip Hop and R&B clients – to ensure seamless distribution experiences from start to finish.

  • Partner with the Artist & Partner Relations team to identify growth opportunities for high value accounts as well as retention opportunities for at risk accounts.

  • Partner with Artist Support & Operations teams to optimize processes and resolve high profile client issues quickly and efficiently.

  • Participate in client retention and brand building activities in the music community alongside other members of the TuneCore team.

  • Build strong brand loyalty through relationship building, release management, and opportunity sharing.

  • Manage education programs that help artists to accelerate their career growth.

  • Assist in catalog transfers and cross sell opportunities with TuneCore’s parent company, Believe.

  • Identify, alongside Believe, cross-stream opportunities for new and existing clients.

  • Represent TuneCore and immerse yourself further into the Hip Hop / R&B music community by attending conferences, events, and showcases, partnering with the Marketing teams to maximize reach and engagement.

  • Engage with music communities both on and off-line extolling the benefits of TuneCore.

  • Curate and manage a suite of data, key metrics and analytics, reviewed regularly, to establish a formula for account health and churn risk.

  • Additional special projects as needed.

 

Qualifications

  • 5+ years experience working in the music industry preferably in distribution, artist management, or independent labels.

  • Strong knowledge and familiarity with Hip Hop / R&B music, artists, style, culture.

  • Excellent communications skills: written, verbal and interpersonal.

  • Must be an enthusiastic self starter with a proven track record of executing client retention programs and artist growth opportunities.

  • Extremely technologically savvy with both known platforms and tools, as well as picking up proprietary tech quickly. 

  • Be highly motivated with the ability to solve problems creatively and quickly.

  • Excellent time management skills, with the ability to prioritize, multi-task and work under shifting deadlines.

  • Must be collaboration minded and comfortable working cross-functionally across varying organizational levels.

  • You should be able to demonstrate thoroughness, follow-up/follow-through, and attention to detail.

  • BA/BS Degree

  • Expert in digital distribution and the digital music space, and common issues facing music professionals.

  • Knowledge and experience in social media.

  • Demonstrated leadership ability and a track record of successful planning and execution.

  • Proactive, energetic attitude with a desire to work in a results-oriented environment.

  • Knowledge of music metadata preferred.

Additional Information

Equipment Operations:

  • Proficient in Microsoft Office, Google Suite, Slack

  • Experience with Jira, Asana, customer relationship manager platforms (Zendesk, Salesforce, etc.)

  • Experience with digital content management systems (iTunes Connect, Music Providers, etc.), data platforms (Chartmetrics, Tableau), and streaming platform artist portals, preferred

Direct Reports

This role does not have any direct reports

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. 

  • This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. 

Your Primary Collaborators:

  • Artist Support 

  • Content Review

  • Operations

  • Artist & Partner Relations

  • Data Analytics

  • Brand Marketing 

  • Marketing

  • International

 

Working At TuneCore 

Our Values:  

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are fairness, expertise, respect and transparency. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.   

We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist. 

CSR Strategy: Shaping Music for Good 

Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.   

We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.  

Shapers Program 
Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.  

 BE THE CHANGE 

As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading marketing intelligence and consulting firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.  

 For the fourth annual study, BE THE CHANGE: Gender Equity in Music, MIDiA Research surveyed more than 4,100 members of the music industry—with a predominant focus on creators—in an effort to better understand their struggles and provide tangible strategies to help them overcome their challenges. Our intent for this study is to inspire meaningful change in the industry. 

 Recognition and Awards:

  • Fast Company’s 10 Most Innovative Companies in Music list (2023 & 2024)

  • Crain’s Best Places to Work in NYC (2022 & 2023)

  • Billboard Women in Music List: Andreea Gleeson, CEO (2023 & 2024)

  • Billboard Indie Power Players List: Andreea Gleeson, CEO (2021, 2022, 2023)

  • Billboard’s International Power Players List, Andreea Gleeson, CEO (2021, 2022, 2023, 2024)

 

Benefits & Perks: 

At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: 

  • Paid Time Off including vacation, holidays, paid bereavement, unlimited paid sick days, and company-wide week off between Christmas and New Years—every employee needs time to take care of themselves and their family.

  • “Wellness Fridays” year-round (close at 1pm on Fridays) 

  • Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention. 

  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – your health comes first. 

  • 401k match – an investment in your future. 

  • Company wide events, outings and volunteer days – we have team spirit and know how to have fun! 

  • Hybrid Work – employees have the option to work primarily remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies. 

  • Learning and development opportunities and career development training – we believe in promoting and growing our leadership from within the company and proactively invest in our people. 

  • Free distribution subscription for employees – so you can experience the magic of releasing music worldwide (and give us valuable feedback!). 

 

TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.  

  

Graphic Designer

The Job

TuneCore is in search of a motivated and skilled professional to join our organization as a Graphic Designer. The ideal candidate will play a vital role in developing and executing compelling digital and print graphics that engage our audience and support our mission of empowering independent artists. This role is based in Brooklyn, with a focus on supporting teams across the US, France, Germany, LATAM, and more; while collaborating with the Brand Marketing team. The Graphic Designer will report to the Design Director and collaborate closely with Product, Communications, Growth Marketing, and Artist Relation Teams to ensure consistency in messaging and brand representation. You will work with our central and international team members to develop graphics in various languages and formats. 

Salary: $59,700-67,000k 

The tasks and responsibilities of this position include, but are not limited to: 

  • Design Creation: Assist in creating various design materials, including social media graphics, email campaigns, print material, website elements, event assets, and other marketing collateral. 

  • Assist in the development of international designs and ensuring brand consistency across languages & markets. 

  • Work closely with the design & brand team to brainstorm, iterate and develop creative solutions that align with the TuneCore brand and creative brief. 

  • Collaborate with the design team to make necessary modifications and revisions to existing designs based on feedback and requirements. 

  • Attention to detail when developing visual designs in a variety of languages. 

  • Project Management: Manage multiple projects simultaneously, from concept to completion, while adhering to deadlines and project timelines. Communicating clearly with the team and stakeholders to identify any blockers or delays. 

  • Brand Consistency: Develop creative concepts and execute design solutions that align with TuneCore’s brand identity. Contribute to the evolution of TuneCore’s visual brand guidelines and design standards. 

  • Design Principles: Apply principles of design, layout & composition, typography, and color theory to create visually compelling and aesthetically pleasing designs within the scope of TuneCore’s brand guidelines.  

  • Collaboration: Collaborate with the design team and related stakeholders to understand project requirements and objectives, translating them into impactful and high-quality designs within established deadlines. 

  • File Management: Organize and maintain design files, ensuring proper version control and accessibility for the team. 

  • Research and Inspiration: Stay up to date with industry trends and best practices in graphic design, music marketing, digital media, and emerging technologies to continually enhance the quality and relevance of our visual content. 

Qualifications

  • Bachelor’s degree in Graphic Design, Visual Communication, or a related field. 
  • 2+ years of professional experience in graphic design, preferably in the music industry or a related creative field. 

  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software/tools. 

  • Strong portfolio highlighting your design skills and creativity, with an emphasis on digital and marketing materials. 

  • Excellent understanding of design principles including typography, layout, color theory, and visual hierarchy. 

  • Ability to communicate ideas effectively and collaborate with cross-functional teams in a fast-paced environment. 

  • Passion for music and a deep understanding of music culture and trends. 

  • Effective organizational and time management skills to handle multiple projects simultaneously and meet deadlines. 

  • Plus: Ability to create basic motion/animated graphics and/or videos for social media. 

 

Education: 

  • Bachelor’s degree in Graphic Design, Visual Communication, or a related field. (Not required, nice to have) 

Desired Skills, Knowledge & Experience: 

  • 2+ years of professional experience in graphic design, preferably in the music industry or a related creative field. 

  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software/tools. 

  • Strong portfolio showcasing your design skills and creativity, with an emphasis on digital and marketing materials. 

  • Excellent understanding of typography, layout, color theory, and visual hierarchy. 

  • Ability to communicate ideas effectively and collaborate with cross-functional teams in a fast-paced environment. 

  • Passion for music and a deep understanding of music culture and trends. 

  • Effective organizational and time management skills to handle multiple projects simultaneously and meet deadlines 

  • Plus: Ability to create basic motion/animated graphics and/or videos for social media. 

 

Where you’ll be 

 

This role will be based out of our Brooklyn office. TuneCore operates on an in-office and remote hybrid model giving our teams flexibility and choice of how they work. When our employees return to the office post COVID they will have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level. 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  

 

Additional Information

Working At TuneCore 

Our Values:  

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, and transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.  

 

We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist. 

 

CSR Strategy: Shaping Music for Good 

 

Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.   

  

We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.  

 

Shapers Program 
 

Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives.  Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.  

 

BE THE CHANGE 

 

As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.  

 

For the third annual study, BE THE CHANGE: Gender Equality in Music, Believe and TuneCore engaged entertainment data and insights company Luminate to lead the research for the study and expand its scope. With data from more than 4,100 women, men, and gender expansive industry professionals and music creators from 133 countries, the fourth annual BE THE CHANGE aims to expose the reasons behind the gender inequities in the industry and create tangible solutions to combat them. 

 

Our intent for this study is to inspire meaningful change in the industry. 

 

Recognition and Awards: 

 

2024: 

  • Fast Company’s 10 Most Innovative Companies in Music list (#3, Music Category) 

2023: 

  • Fast Company’s 10 Most Innovative Companies in Music list (#3, Music Category) 

  • Billboard Women in Music List: Andreea Gleeson, CEO 

  • Billboard Indie Power Players List: Andreea Gleeson, CEO 

  • Billboard’s International Power Players List, Andreea Gleeson, CEO 

  

2022: 

  • Top 50 Crain’s Best Places to Work in NYC 

  • Music Week’s International Woman of the Year: Andreea Gleeson, CEO 

  • Variety’s New York Women’s Impact Report: Andreea Gleeson, CEO 

  • Billboard Indie Power Players List: Andreea Gleeson, CEO 

  • Billboard’s International Power Players List, Andreea Gleeson, CEO 

 

2021: 

  • Billboard 2021 International Power Players List: Andreea Gleeson, CEO 

  • Billboard 2021 Indie Power Players List: Andreea Gleeson, CEO and Matt Barrington, Chief Financial & Strategy Officer 

 

Benefits & Perks: At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: 

 

  • Paid Time Off including vacation, holidays, paid bereavement, and unlimited paid sick days, “Wellness Fridays” year-round (close at 1pm on Fridays), week-long company-wide week off between Christmas and New Years – every employee needs time to take care of themselves and their family. 

  • Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention. 

  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – Your health comes first. 

  • 401k match – an investment in your future. 

  • Student loan repayment program 

  • Company wide events, outings and volunteer days – we have team spirit and know how to have fun! 

  • Hybrid Work – employees have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies. 

  • Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and proactively invest in our people. 

  • Exclusive employee free distribution subscription – to ensure you experience the magic of releasing music worldwide (and give us valued feedback!). 

  • Free concert tickets to TuneCore artist’s shows – Giving our teams a front row seat to the music we distribute worldwide and support our incredible artists while we’re at it. 

 

TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines. 

 

  

Learning & Development Manager

The Job

We are seeking a highly motivated and skilled L&D Manager to join our organization. The successful candidate will be responsible for designing, implementing, and evaluating employee learning and development programs that enhance our team’s growth, and improve our organization’s performance and productivity. This position will sit in Brooklyn, NY, supporting all teams in the US, Canada, and LATAM; this position has a dotted line to our Central Learning and Development Team, located in Paris, France. The Learning and Development Specialist will work closely with management & HR to proactively identify training needs, to develop learning objectives, and to deliver effective training solutions.

Responsibilities:

  • Collaborate with management & HR to identify training needs and learning objectives
  • Work closely with the global Learning & Development team to amplify or execute training opportunities
  • Key stakeholder for all talent management initiatives
  • Design and develop training programs, courses, and materials, including online resources and instructor-led training
  • Deliver training programs to employees, utilizing a variety of training techniques and methodologies
  • Evaluate training effectiveness and make recommendations for improvement
  • Partner with subject matter experts to ensure training content is accurate and up-to-date
  • Coordinate and manage logistics for training sessions, including scheduling, room setup, and technology needs
  • Own all L&D reporting and metrics for full Americas region, including but not limited to individual & team training
  • Analyze and report on training program metrics to measure effectiveness and impact
  • Stay current with industry trends and best practices in training and development
  • Assist with other learning and development initiatives as needed

 

If you are a motivated and talented Learning and Development Specialist who is passionate about developing employee skills and improving organizational performance, we encourage you to apply for this exciting opportunity.

Qualifications

  • Bachelor’s degree in Education, Human Resources, or a related field
  • 3-5 years of experience in learning and development, instructional design, or a related field
  • Demonstrated experience in designing and delivering effective training programs
  • Strong project management and organizational skills
  • Data focus; strong reporting capabilities
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office and other training software and platforms
  • Ability to work independently and as part of a team
  • Creative problem-solving skills and ability to adapt to changing priorities and deadlines

Additional Information

Working At TuneCore 

Our Values:  

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are fairness, expertise, respect and transparency. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.  

 

We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist. 

 

CSR Strategy: Shaping Music for Good 

Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.   

  

We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.  

 

Shapers Program 
Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.  

 

BE THE CHANGE 

As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading marketing intelligence and consulting firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.  

 

For the fourth annual study, BE THE CHANGE: Gender Equity in Music, MIDiA Research surveyed more than 4,100 members of the music industry—with a predominant focus on creators—in an effort to better understand their struggles and provide tangible strategies to help them overcome their challenges. Our intent for this study is to inspire meaningful change in the industry. 

 

Recognition and Awards:

  • Fast Company’s 10 Most Innovative Companies in Music list (2023 & 2024)

  • Crain’s Best Places to Work in NYC (2022 & 2023)

  • Billboard Women in Music List: Andreea Gleeson, CEO (2023 & 2024)

  • Billboard Indie Power Players List: Andreea Gleeson, CEO (2021, 2022, 2023)

  • Billboard’s International Power Players List, Andreea Gleeson, CEO (2021, 2022, 2023, 2024)

 

Benefits & Perks: 

At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: 

 

  • Paid Time Off including vacation, holidays, paid bereavement, unlimited paid sick days, and company-wide week off between Christmas and New Years—every employee needs time to take care of themselves and their family.

  • “Wellness Fridays” year-round (close at 1pm on Fridays) 

  • Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention. 

  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – your health comes first. 

  • 401k match – an investment in your future. 

  • Company wide events, outings and volunteer days – we have team spirit and know how to have fun! 

  • Hybrid Work – employees have the option to work primarily remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies. 

  • Learning and development opportunities and career development training – we believe in promoting and growing our leadership from within the company and proactively invest in our people. 

  • Free distribution subscription for employees – so you can experience the magic of releasing music worldwide (and give us valuable feedback!). 

 

TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.  

Editorial & Marketing Partnerships Specialist

The Job

The Editorial & Marketing Partnerships (E.M.P.) Specialist will coordinate and execute Believe’s Trade Marketing activities for the Distribution branch and ensure the best promotion of Believe’s catalogues on local digital services.

Artists & Labels promotion & relationships with US Digital platforms:

  • Maintain close relationship with key local contacts at digital platforms (Spotify, Apple Music, Amazon Music, Pandora, YouTube Music, TikTok, etc) 
  • Maximize Believe’s artists exposure and revenue on local digital platforms through high-quality weekly pitches, listening sessions & meetings
  • Execute Trade Marketing local activities, from negotiation to creation and execution of innovative & creative marketing partnerships with digital platforms
  • Promote key international releases to US DSPs in coordination with other local EMP teams 

Market knowledge and reporting

  • Educate Believe clients on digital best practices, the US streaming market, its trends & ecosystem. 
  • Maintain, within the Believe team, a great knowledge on local playlisting and artists promotion strategies on digital platforms.
  • Collect EMP results and share weekly reports
  • Provide regular campaign reports on results via performance analysis and KPIs overview

Experience

  • Ideally 2 years’ experience in a similar position within a record label or distribution company

We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.

Qualifications

  • An in-depth understanding of the Digital Service Providers Landscape.
  • Ability to imagine and build creative artist marketing campaigns to develop visibility on DSPs
  • A keen interest in digital technologies and digital marketing opportunities.
  • Data-driven: the ability to analyze and use data to optimize streams and release strategy
  • A strong sense of priorities, ability to juggle various projects at the same time
  • Friendly nature and good interpersonal skills. 
  • A passionate, diligent self-starter. 
  • Motivated to work with a fast-moving and rapidly developing roster
  • Detail-oriented, ability to follow processes

Additional Information

Set the tone with us​

​Working at Believe means having individual and collective impact in a fast-growing company!  ​

At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. ​

We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. ​

We have two hearts at Believe – our People and our Artists. ​

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive. ​

ROCK THE JOB ​

  • Tailor-made training and coaching program ​
  • Remote working policy​
  • A wellness program “Pauses” with many activities and animations in-house​
  • Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist​
  • A healthy and eco-responsible company restaurant​
  • Individual or family health insurance​
  • CSE benefits ​
  • A rooftop​
  • A gym with free classes​

SING IN HARMONY ​

  • Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.​
  • Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint​
  • 5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)

Director, Brand Marketing

The Job

As the Director of Brand Marketing, you will be responsible for developing and executing comprehensive brand strategies to enhance brand awareness, reputation, and equity. You will lead a team of marketing professionals to drive integrated marketing campaigns that align with the company’s objectives and resonate with target audiences and will report to the VP of Global Marketing. Your role will involve collaborating cross-functionally with departments such as product, growth marketing, international, artist and partner relations, artist support and communications to ensure consistency in messaging and brand representation. Additionally, you will analyze market trends, consumer insights, and competitor activities to inform strategic decisions and optimize marketing efforts.

Salary: $133,100-150,000

Bonus: 10%

The tasks and responsibilities of this position include, but are not limited to:

  • Brand Strategy Development:

    • Develop and implement long-term brand strategies in alignment with the company’s overall goals and objectives.

    • Define brand positioning, messaging, and differentiation strategies to resonate with target audiences.

    • Continuously assess market trends, consumer preferences, and competitive landscape to refine brand strategies accordingly.

  • Integrated Marketing Campaigns:

    • Lead the conceptualization, planning, and execution of integrated marketing campaigns across various channels, including digital, traditional, and experiential.

    • Collaborate with internal teams and external agencies to ensure cohesive brand messaging and creative consistency across all marketing materials.

    • Monitor campaign performance metrics and KPIs, and optimize strategies for maximum effectiveness and ROI.

  • Team Leadership and Management:

    • Recruit, develop, and mentor a high-performing team of brand marketing professionals.

    • Provide guidance, support, and direction to team members to ensure alignment with brand objectives and professional growth.

    • Foster a collaborative and innovative team culture that encourages creativity, accountability, and excellence.

  • Brand Identity and Visual Assets:

    • Collaborate on the development and maintenance of brand identity guidelines, ensuring consistency in brand representation across all touchpoints with the Design Director 

    • Liaise on the creation and production of visual assets, including logos, packaging, advertising materials, and promotional content with the Design Director.

  • Market Research and Analysis:

    • Collaborate with the research to execute market research, consumer surveys, and competitive analysis to identify emerging trends, opportunities, and threats.

    • Utilize data-driven insights to inform strategic decision-making and refine brand positioning and messaging.

  • Cross-functional Collaboration:

    • Collaborate with cross-functional teams, including product, growth marketing, international, artist and partner relations, artist support and communications to ensure brand consistency and alignment across all departments.

    • Act as a brand ambassador internally and externally, fostering strong relationships and representing the brand with integrity and authenticity.

 

Qualifications

  • Bachelor’s degree in Marketing, Business Administration, or related field; MBA preferred.

  • Understanding of culture and ways to authentically engage within relevant spaces. 

  • Experience working globally and creating campaigns that consider cultural nuance, transcreation and translation.

  • Experience developing global campaigns that consider cultural nuance, language, translation and transcreation 

  • Ability to think outside the box and a deep desire to test new tactics, campaigns and strategies. 

  • Proven experience (8-10 years) in brand marketing, with a track record of developing and executing successful brand strategies.

  • Strong leadership skills with the ability to inspire and motivate teams to achieve goals and deliver results.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders.

  • Strategic thinker with a data-driven mindset and the ability to translate insights into actionable marketing strategies.

  • Creative problem-solver with a passion for innovation and continuous improvement.

  • Proficiency in marketing analytics tools, project management software, and Microsoft Office suite.

  • Experience in the music industry is a plus

Desired Skills, Knowledge & Experience:

  • 8-10 years 

Education:

  • Bachelors

Additional Information

Where you’ll be

This role will be based out of our Brooklyn office. TuneCore operates on an in-office and remote hybrid model giving our teams flexibility and choice of how they work. When our employees return to the office post COVID they will have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Working At TuneCore 

Our Values:  

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are fairness, expertise, respect and transparency. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.  

We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist. 

CSR Strategy: Shaping Music for Good 

Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.   

 We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.  

Shapers Program 
Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.  

BE THE CHANGE 

As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading marketing intelligence and consulting firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.  For the fourth annual study, BE THE CHANGE: Gender Equity in Music, MIDiA Research surveyed more than 4,100 members of the music industry—with a predominant focus on creators—in an effort to better understand their struggles and provide tangible strategies to help them overcome their challenges. Our intent for this study is to inspire meaningful change in the industry. 

Recognition and Awards:

Fast Company’s 10 Most Innovative Companies in Music list (2023 & 2024)

  • Crain’s Best Places to Work in NYC (2022 & 2023)

  • Billboard Women in Music List: Andreea Gleeson, CEO (2023 & 2024)

  • Billboard Indie Power Players List: Andreea Gleeson, CEO (2021, 2022, 2023)

  • Billboard’s International Power Players List, Andreea Gleeson, CEO (2021, 2022, 2023, 2024)

Benefits & Perks: 

At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: 

  • Paid Time Off including vacation, holidays, paid bereavement, unlimited paid sick days, and company-wide week off between Christmas and New Years—every employee needs time to take care of themselves and their family.

  • “Wellness Fridays” year-round (close at 1pm on Fridays) 

  • Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention. 

  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – your health comes first. 

  • 401k match – an investment in your future. 

  • Company wide events, outings and volunteer days – we have team spirit and know how to have fun! 

  • Hybrid Work – employees have the option to work primarily remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies. 

  • Learning and development opportunities and career development training – we believe in promoting and growing our leadership from within the company and proactively invest in our people. 

  • Free distribution subscription for employees – so you can experience the magic of releasing music worldwide (and give us valuable feedback!). 

TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.  

  

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