Senior Project Manager

The Job

TuneCore Engineering develops web applications in the music space supporting our talented customers and internal operations. We are a leader in developing services for a global platform for independent artists. As a Senior Project manager, you will lead cross functional teams through new product development efforts that create value for our clients and our company. This individual will coordinate projects from concept to delivery. You will interact with internal stakeholders across multiple departments, product managers, engineers, customer support and marketing as part of leading projects across the finish line. 


We’re looking for an experienced project manager with a strong background in both waterfall and agile (scrum) project management methodologies to actively lead projects to an on budget, on scope and on schedule delivery.  This individual must be an excellent communicator, be well versed in creating detailed project plans, as well as experience in providing status updates to senior stakeholders. You will be responsible for end to end delivery of cross workstream projects in support of TuneCore technology and product roadmaps.

Salary: $135k+

Responsibilities:

  • Planning and organization: Deliver projects on-budget and on-schedule, including planning, organizing, tracking and reporting on detailed project plans across multiple work streams (schedule management, status reporting, stakeholder management).

  • Project coordination: Partner with the various workstreams (marketing, product, technology etc.) to drive engagement and partnership in the deliverables and ensure successful delivery within business expectations.

  • Communication: Provide timely communications to stakeholders in planning, tracking, documenting and communicating status updates for the portfolio. 

  • Risk Management: Proactively identify and manage risks, issues, and dependencies and develop plans to escalate mitigations. 

  • Documentation: Ensure that decisions and outstanding tasks as they relate to projects are properly documented. Create stakeholder documentation

  • Tools: Utilize enterprise project management tools such as JIRA, Confluence, Smartsheet and other applications to provide project status and reporting

  • Talent management: Oversee the guidance, mentorship, and professional development of a project manager, ensuring their growth and effectiveness within the project management team.

  • If required, may step into a Scrum Master role, facilitating agile ceremonies such as planning and estimation exercises for a small project based scrum team.

  • Ability to perform under pressure with a sense of humor 

  • Possess team-building, motivating, and conflict-resolving qualities 

  • Highly organized and detail oriented, ability to keep track of multiple simultaneous projects and action items.

  • Self-driven and proactive.


 

Qualifications

 

  • Must have 7+ years of experience working as a project manager delivering large, cross functional projects.

  • Experience Waterfall methodology as well as familiarity with agile (Scrum) methodologies. 

  • Advanced skills in JIRA, Confluence, Smartsheets and other PM tools. 

  • Strong communication skills with experience creating status reporting and communicating with senior stakeholders.

  • Experience creating all project management documentation needed for large cross functional projects including project plan, stakeholder updates, RACI, project charter etc.

  • A proven track record of proactively identifying project risks, issues, and or communication gaps and independently creating solutions.

  • Minimum of 1 year of people management experience

 

Education:

  • A Bachelor’s degree

  • PMP required, CSM a plus

Additional Information

Other Duties

  • Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Physical Demands

  • Not relevant

Senior Accountant

The Job

Join our team as a Senior Accountant, where you’ll play a pivotal role in shaping the financial integrity of our organization. Working closely with the Controller, you’ll drive month-end closing procedures and champion meticulous documentation of our accounting policies. Your expertise will be instrumental in evaluating and proposing internal controls, empowering us to minimize risks and optimize our financial operations. This role is perfect for individuals passionate about leveraging their public accounting background to make a meaningful impact within a dynamic and growing company.

Salary: $83,000-95,000

Responsibilities:

  • Assist with month-end closing tasks, including journal entry preparation, account reconciliations, and financial statement preparation.
  • Develop and maintain company accounting policies and procedures.
  • Stay current with the latest accounting principles and compliance standards.
  • Document and execute internal control processes, identify potential risks, and suggest risk mitigation strategies.
  • Review tax filings and ensure accuracy of current and deferred tax provision calculations.
  • Lead the process of unclaimed property reporting and filings.
  • Drive ongoing process enhancements by streamlining and automating procedures.

 

Qualifications

  • CPA license required.
  • 3-5 years of relevant experience including 2-3 years of public accounting
  • Thorough understanding of US GAAP accounting principles, procedures, and internal controls.
  • Advanced knowledge of Microsoft Excel
  • Strong analytical skills with attention to detail.
  • Excellent communication and interpersonal abilities.
  • Experience with ERP systems Oracle and Sage X3 are nice to have.
  • Proven track record of process improvement initiatives and cross-functional collaboration.

Additional Information

Our Values:  

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, and transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.  

 

We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist. 

 

CSR Strategy: Shaping Music for Good 

 

Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.   

  

We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.  

 

Shapers Program 
 

Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives.  Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.  

BE THE CHANGE 

As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.  

For the third annual study, BE THE CHANGE: Gender Equality in Music, Believe and TuneCore engaged entertainment data and insights company Luminate to lead the research for the study and expand its scope. With over 1600 respondents from 109 countries, this year’s study includes an increased focus on global reach and adopts an intersectional approach that accounts for respondents’ ethnicity, sexual orientation, disability status, parental status, location, and age among other factors.  

Our intent for this study is to inspire meaningful change in the industry. 

Recognition and Awards: 

2023: 

  • Fast Company’s 10 Most Innovative Companies in Music list (#3, Music Category) 

  • Billboard Women in Music List: Andreea Gleeson, CEO 

  • Billboard Indie Power Players List: Andreea Gleeson, CEO 

  • Billboard’s International Power Players List, Andreea Gleeson, CEO   

2022: 

  • Top 50 Crain’s Best Places to Work in NYC 

  • Music Week’s International Woman of the Year: Andreea Gleeson, CEO 

  • Variety’s New York Women’s Impact Report: Andreea Gleeson, CEO 

  • Billboard Indie Power Players List: Andreea Gleeson, CEO 

  • Billboard’s International Power Players List, Andreea Gleeson, CEO 

2021: 

  • Billboard 2021 International Power Players List: Andreea Gleeson, CEO 

  • Billboard 2021 Indie Power Players List: Andreea Gleeson, CEO and Matt Barrington, Chief Financial & Strategy Officer 

 

Benefits & Perks: At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: 

 

  • Paid Time Off including vacation, holidays, paid bereavement, and unlimited paid sick days, “Wellness Fridays” year-round (close at 1pm on Fridays), week-long company-wide week off between Christmas and New Years – every employee needs time to take care of themselves and their family. 

  • Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention. 

  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – Your health comes first. 

  • 401k match – an investment in your future. 

  • Student loan repayment program 

  • Company wide events, outings and volunteer days – we have team spirit and know how to have fun! 

  • Hybrid Work – employees have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies. 

  • Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and proactively invest in our people. 

  • Exclusive employee free distribution subscription – to ensure you experience the magic of releasing music worldwide (and give us valued feedback!). 

  • Free concert tickets to TuneCore artist’s shows – Giving our teams a front row seat to the music we distribute worldwide and support our incredible artists while we’re at it. 

 

TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines. 

 

Manager, Fraud Prevention

The Job

The Manager, Fraud Prevention will liaise directly with TuneCore artists, TuneCore’s store partners, and a number of internal teams for all issues related to streaming and financial fraud. They will be responsible for managing the day-to-day operations of the Fraud Prevention team, and work collaboratively with TuneCore’s Legal, Product, Artist Support, and other Operations teams to ensure the integrity of our processes, policies, and procedures.

Additionally, they will be responsible for assisting and leading activities around account investigations, abnormal or suspicious account activity relating to account takeover and distribution, monitoring streaming reports for trends of abuse, managing withdrawals, and chargebacks. 

The ideal candidate should be a seasoned operations professional with demonstrated experience managing/leading teams and working directly with clients, and has a deep knowledge of process, policy, and procedure with experience in fraud or trust & safety in the music industry. They are a strategic thinker, but can also roll up their sleeves, dig in and support the team to get the job done.

Salary Range: $85,000-90,000

Specific Duties:

  • Identify trends and key insights to help minimize fraud, including but not limited to reports of artificial streaming or streaming fraud/abuse, suspicious account creation, copyright infringement.
  • Research investigate patterns to prevent unsanctioned activity.
  • Communicate with customers, partners, and third parties via email and phone regarding suspicious activity/inquiries, addressing issues with speed and efficiency and ensuring that queues in Zendesk are closely monitored.
  • Handle escalations and questions from Fraud Prevention Specialists.
  • Assist with reviewing customer withdrawal requests and evaluate withdrawals for suspicious and malicious activity.
  • Train new agents on fraud prevention and monitoring concepts and procedures, and work with management on developing and refining strategies to support organic growth with limited resources, increase efficiency of the team and processes, and expand our coverage to new products and needs.
  • Provide reporting on customer and product issues.
  • Work with a team on special projects as needed.
  • Report technical and communication issues in order to better service TuneCore artists.
  • Maintain accurate SOP documentation of all activity.
  • Perform other duties as assigned by management

Knowledge/Certifications:

  • Strong proficiency with Excel and Google Sheets
  • Strong attention to detail
  • Ability to analyze trends and data
  • Very strong communications skills: written, verbal and interpersonal
  • Can manage time effectively and prioritize workload
  • Discerning eye and ear for audio and visual content and meticulous attention to detail
  • The ability to work well independently, and as part of a team
  • Understanding of the digital music industry, including familiarity with digital music services
  • Extensive music knowledge and a willingness to keep up to date with current music trends (i.e., will study the charts every Monday morning)
  • A self-starter and quick learner with a strong desire to excel and flexibility to succeed in innovative, sometimes ambiguous situations

Additional Information

Equipment Operations:

  • Zendesk
  • SQL
  • Various store CMS platforms (Spotify, YouTube, iTunes, etc.)
  • Google Suite
  • Microsoft Suite
  • Tableau
  • Various payment processors (Braintree, PayPal, etc.)
  • Slack
  • Jira

Direct Reports

Yes

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to fingers, handle or feel; and reach with hands and arms.
  • This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

 

Relations with Others:

  • Artist Support
  • Operations
  • Artist & Partner Relations
  • Finance
  • Product
  • Technology

Qualifications

  • 3+ years of experience working in a Fraud Prevention, Fraud Detection, or Trust & Safety role.
  • 1-2 years of experience leading and developing high-functioning teams.
  • Experience building and executing against team goals.
  • Experience with structural process analysis and problem-solving.
  • At least one year of experience working in an office and/or customer service in-person, via telephone, and/or via email.

Education:

  • BA/BS preferred.

Additional Information

Our Values:  

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, and transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.  

 

We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist. 

CSR Strategy: Shaping Music for Good 

Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.   

 We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.  

Shapers Program 
Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives.  Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.  

BE THE CHANGE 

As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.  

For the third annual study, BE THE CHANGE: Gender Equality in Music, Believe and TuneCore engaged entertainment data and insights company Luminate to lead the research for the study and expand its scope. With over 1600 respondents from 109 countries, this year’s study includes an increased focus on global reach and adopts an intersectional approach that accounts for respondents’ ethnicity, sexual orientation, disability status, parental status, location, and age among other factors.  

Our intent for this study is to inspire meaningful change in the industry. 

Recognition and Awards: 

2023: 

  • Fast Company’s 10 Most Innovative Companies in Music list (#3, Music Category) 

  • Billboard Women in Music List: Andreea Gleeson, CEO 

  • Billboard Indie Power Players List: Andreea Gleeson, CEO 

  • Billboard’s International Power Players List, Andreea Gleeson, CEO 

  

2022: 

  • Top 50 Crain’s Best Places to Work in NYC 

  • Music Week’s International Woman of the Year: Andreea Gleeson, CEO 

  • Variety’s New York Women’s Impact Report: Andreea Gleeson, CEO 

  • Billboard Indie Power Players List: Andreea Gleeson, CEO 

  • Billboard’s International Power Players List, Andreea Gleeson, CEO 

 

2021: 

  • Billboard 2021 International Power Players List: Andreea Gleeson, CEO 

  • Billboard 2021 Indie Power Players List: Andreea Gleeson, CEO and Matt Barrington, Chief Financial & Strategy Officer 

 

Benefits & Perks: At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: 

 

  • Paid Time Off including vacation, holidays, paid bereavement, and unlimited paid sick days, “Wellness Fridays” year-round (close at 1pm on Fridays), week-long company-wide week off between Christmas and New Years – every employee needs time to take care of themselves and their family. 

  • Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention. 

  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – Your health comes first. 

  • 401k match – an investment in your future. 

  • Student loan repayment program 

  • Company wide events, outings and volunteer days – we have team spirit and know how to have fun! 

  • Hybrid Work – employees have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies. 

  • Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and proactively invest in our people. 

  • Exclusive employee free distribution subscription – to ensure you experience the magic of releasing music worldwide (and give us valued feedback!). 

  • Free concert tickets to TuneCore artist’s shows – Giving our teams a front row seat to the music we distribute worldwide and support our incredible artists while we’re at it. 

 

TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines. 

 

  

Content Specialist, Artist + Partner Relations

The Job

TuneCore’s Artist and Partner Relations team works with our artist community, DSP and industry partners, and internal teams to provide best-in-class digital distribution. Reporting to the Manager of Artist & Partner Relations, the Content Specialist, will join our team and help drive the company’s commitment to independent artists and labels.

 

Job Purpose:

The Content Specialist role plays a crucial part in maximizing the visibility and impact of our artists’ music across digital platforms. This position focuses on advocating for our artists’ content with our Partners, and securing placements and promotional opportunities while supporting the goals of the Artist and Partner Relations team and TuneCore at large. Central to our mission, this role supports artist development and our label clients.

By leveraging strategic insights and data, developing impactful relationships, providing tailored pitches, and monetizing audio with Content ID, the Content Specialist directly contributes to enhancing our artists’ digital footprint and audience reach. Central to our mission, this role supports artist development and our label clients by identifying and securing the best possible programming for optimal exposure on our partner platforms. The ultimate goal is to help elevate our artists’ profiles and add to their overall development.

In this role, you will also support the Sr. Manager, Artist and Partner Relations, in areas they work within, including artist and partner relations, release strategies and success, brand marketing collaborations, and more.

Independent music industry landscapes are constantly evolving. The successful Content Specialist will demonstrate accountability and ownership through proactive communication, commitment to results, and a problem-solving mentality to ensure their success and client satisfaction.

You will organize priority releases and assets for submission to partner platforms and branded promotions, and coordinate playlisted and featured release tracking. You will manage asset requests and deliveries across stakeholders for ongoing and one-off projects, and maintain client and partner databases, and label clients in TuneCore Studio.

 

What you’ll bring:

Passion for Independent Music and Industry Knowledge: A genuine passion for music and a deep understanding of the digital music ecosystem, including how DSPs and social media platforms operate, artist marketing, and the challenges faced by independent artists and labels. A desire to make a positive impact on our artists’ careers.

Strong Communication Skills: Effective verbal and written communication skills. You will need to articulate the unique value of an artists’ music compellingly and clearly to DSPs, as well as communicate skillfully with internal teams, partners, artists, and clients.

Strategic Mindset: The ability to effectively collaborate on the development of trade marketing strategies that align with both client and company goals. This includes understanding and keeping current on programming, promotional and feature opportunities, changes to DSP and social media platforms, and leveraging data to make informed pitches.

Relationship Building: Build and maintain strong, healthy relationships with TuneCore’s teams, partner representatives, artists, and clients. This role requires someone who is personable, responsible, and capable of nurturing long-term partnerships.

Organizational Skills: Have strong planning and scheduling skills to ensure successful pitching and cross-team collaborations. Effective task, time and information management skills are paramount, as is attention to detail and the ability to multitask.

Accountability and Ownership: Demonstrate through proactive communication, a commitment to results, a problem-solving mentality, and meticulous management of priority releases to ensure success and client satisfaction.

Adaptability and Flexibility: The ability to adapt to a constantly evolving landscape, and efficiently and effectively respond to new trends, platform changes, or artist and business needs is essential.

Negotiation Skills: The ability to negotiate opportunities that benefit both artists and partners. This requires a combination of knowledge sharing, presentation skills, assertiveness and diplomacy.

Analytical Skills: The ability to analyze data, understand performance metrics, and derive actionable insights to inform strategies and measure success.

Problem-Solving Abilities: The ability to navigate challenges and overcome obstacles to achieve desired outcomes. Creativity and resourcefulness in problem-solving are vital. Cultural Sensitivity: Understanding and respect for diverse cultural backgrounds of our colleagues, artists, clients, and partners. Must ensure strategies and communications are inclusive, diverse and considerate.

Tech-Savviness: Proficiency, passion and curiosity for technology and digital distribution. Collaboration: Work effectively with clients, partners and internal teams to achieve our common goals.

A Client-Centric Approach: Commitment to delivering an exceptional client experience while continuously seeking ways to add value and exceed client expectations.

 

Specific Duties and Responsibilities:

End-to-end coordination of TuneCore’s Pitch program:

  • Submit weekly pitches to our DSP and social media partners for editorial coverage, revising and editing pitch submissions, as needed.
  • Collect and organize weekly priority pitch submissions and artist assets.
  • Incorporate analytics to craft compelling narratives that bolster our artists’ release campaigns.
  • Create a standardized process to obtain long-lead release information from VIP clients.
  • Create and manage a short- and long-lead release calendar of upcoming release priorities.
  • Coordinate release priorities with the Partner Specialist.
  • Coordinate with internal teams to maximize the visibility and performance of content on various DSPs.
  • Identify releases with global interest and crossover potential, and collaborate with ex-US stakeholders, as needed.
  • Stay current on digital trends, and updates to partner programming and products. Attend partner webinars and share this knowledge internally and to clients at scale.
  • Strategize with the APR team on internal and external cultural campaign curation.
  • Educate clients on the benefits of monetization and Content ID, and coordinate opt-ins.
  • Present pitching and promotional ideas and concepts to manager and team.
  • Coordinate the delivery of playlisting and promotional assets.
  • Collect, record and organize secured editorial, promotional and programming opportunities.

 

Artist and Partner Relations tasks and projects:

  • Curate and coordinate TuneCore’s weekly NMF playlist and NMF Featured Artist promotion.
  • Coordinate end-to-end RIAA certification requests from TuneCore clients.
  • Track Key Performance Indicators (KPIs)in a monthly report and regularly update internal stakeholders. Meet department KPI goals. Include supporting analytics.
  • Record notes for client and partner meetings, and share with the APR team.
  • Maintain client and partner databases.
  • Create or update process documents on the projects you manage.

 

Related Teams:

  • Artist Support
  • Content Review
  • Operations
  • Brand Marketing
  • Marketing
  • International
  • Publishing

 

Direct Reports: None

 

Additional Information Other Duties:

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to fingers, handle or feel; and reach with hands and arms.

Qualifications

  • 3+ years experience in a digital focused organization
  • An understanding of the digital music industry landscape and trends
  • Experience in digital distribution, PR/publicity, artist management or at an independent label is a plus
  • Strong understanding of Content ID, what it is, how it works, and its benefits to our clients
  • Experience using YouTube Studio Skills:
  • Curiosity and a growth mindset, with a proactive, energetic attitude and a strong desire to learn.
  • Strong communications skills: written, verbal, and interpersonal
  • Collaborative mindset with the ability to work independently and cross-functionally across varying levels.
  • Creative and efficient problem solver
  • Excellent time management skills, with the ability to prioritize, pivot, multitask and meet deadlines.
  • Demonstrate thoroughness, follow-up and attention to detail.
  • Understand the importance of excellent client and partner relationships; in-person, via telephone and via email
  • Proficient in the Microsoft Office (specifically Excel) and the Google Suite Education:
  • BS/BA degree Equipment Microsoft Office, G-Suite, Slack, Jira, Asana, iTC, Music Providers for Artists, YouTube Studio, Chartmetrics, Facebook Portal, DSP artist portal

Additional Information

Our Values:  

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, and transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.  

 

We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist. 

 

CSR Strategy: Shaping Music for Good 

 

Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.   

  

We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.  

 

Shapers Program 
 

Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives.  Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.  

 

BE THE CHANGE 

 

As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.  

 

For the third annual study, BE THE CHANGE: Gender Equality in Music, Believe and TuneCore engaged entertainment data and insights company Luminate to lead the research for the study and expand its scope. With over 1600 respondents from 109 countries, this year’s study includes an increased focus on global reach and adopts an intersectional approach that accounts for respondents’ ethnicity, sexual orientation, disability status, parental status, location, and age among other factors.  

 

Our intent for this study is to inspire meaningful change in the industry. 

 

Recognition and Awards: 

2023: 

  • Fast Company’s 10 Most Innovative Companies in Music list (#3, Music Category) 

  • Billboard Women in Music List: Andreea Gleeson, CEO 

  • Billboard Indie Power Players List: Andreea Gleeson, CEO 

  • Billboard’s International Power Players List, Andreea Gleeson, CEO 

  

2022: 

  • Top 50 Crain’s Best Places to Work in NYC 

  • Music Week’s International Woman of the Year: Andreea Gleeson, CEO 

  • Variety’s New York Women’s Impact Report: Andreea Gleeson, CEO 

  • Billboard Indie Power Players List: Andreea Gleeson, CEO 

  • Billboard’s International Power Players List, Andreea Gleeson, CEO 

 

2021: 

  • Billboard 2021 International Power Players List: Andreea Gleeson, CEO 

  • Billboard 2021 Indie Power Players List: Andreea Gleeson, CEO and Matt Barrington, Chief Financial & Strategy Officer 

 

Benefits & Perks: At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: 

 

  • Paid Time Off including vacation, holidays, paid bereavement, and unlimited paid sick days, “Wellness Fridays” year-round (close at 1pm on Fridays), week-long company-wide week off between Christmas and New Years – every employee needs time to take care of themselves and their family. 

  • Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention. 

  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – Your health comes first. 

  • 401k match – an investment in your future. 

  • Student loan repayment program 

  • Company wide events, outings and volunteer days – we have team spirit and know how to have fun! 

  • Hybrid Work – employees have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies. 

  • Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and proactively invest in our people. 

  • Exclusive employee free distribution subscription – to ensure you experience the magic of releasing music worldwide (and give us valued feedback!). 

  • Free concert tickets to TuneCore artist’s shows – Giving our teams a front row seat to the music we distribute worldwide and support our incredible artists while we’re at it. 

 

TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines. 

 

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