Digital Marketing Junior manager

The Job

  • We are looking for a Passionate Digital Marketing Junior Manager to develop, implement, track and optimize our digital marketing campaigns across all digital channels.
  • Planning digital marketing campaigns, including YouTube, social media, and Digital advertising
  • Build and improve our artist’s social media presence across all digital channels
  • Measuring and reporting on the performance of all digital marketing campaigns.
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Brainstorm new and creative growth strategies
  • Plan, execute, and measure experiments and conversion tests
  • Collaborate with agencies and other vendor partners
  • Evaluate emerging technologies and platforms.
  • Provide thought leadership and perspective for adoption where appropriate.

Skills Required:

  • Proven working experience in digital marketing
  • Demonstrable experience leading and managing projects on own
  • Working knowledge of digital ad platforms
  • Strong analytical skills and data-driven thinking
  • Up to date with the latest trends and best practices in online marketing and measurement
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate.

Apply: Interested applicants can email their resumes at chandani.veera@believe.com or reach out to us at +91 9987373636.

Benefits @Believe: 

#Flexibility Just punch in leaves, not intime and out time 

#Office perks– a game of foosball, table tennis to bat the afternoon lacklustre, free event pass for exclusive and limited shows, music subscription, etc 

#Wellbeing Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture 

#Transperancy engaged in secondary activity just disclose it to us 

#Sustainability You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future. 

Qualifications

Graduate/ Postgraduate

Additional Information

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

Junior Editorial & marketing partnerships manager

The Job

  • The position is responsible for working with key digital retail partners and help coordinate with our local teams on front-line marketing initiatives for our extensive new release schedule and catalog.  
  • Experience in digital retail promotion across streaming platforms and mobile is integral to the role.
  • The position reports directly to Manager (Editorial & Marketing Partnerships). 
  • In addition, a strong focus on educating the team, plus artist Managers on best practices, strategy, and the evolution of platforms.

Key Responsibilities:

  • An individual with a keen ear and passion for music, open to learn about releases happening across languages and its promotion on OTT stores.
  • A thorough understanding of music streaming ecosystem and basic knowledge about the Indian Music artists & industry.
  • Partner/client management experience is key.
  • Maintaining a track record of feature placements across stores.
  • Pitch regional releases to key stores followed by drawing a promotional strategy.
  • Expertise in Music e.g. Punjabi, Haryanvi, Hindi, Indie, Pop, etc

You should:

  • Know Excel and PowerPoint presentation
  • Have an in-depth knowledge on playlisting
  • Basic Knowledge about Spotify for Artists/ Apple Music for Artists
  • Have good Communication and Interpersonal skills
  • Interaction with internal team members for execution on releases
  • Must be effective and ensure management of content deliveries, with effective service and optimization
  • A smart and quick go getter with eagerness to learn more for his/her growth as well as maintain the teams growth

Apply: Interested applications can email in their resumes at chandani.veera@believe.com or reach out to us at +91 9987373636.

Benefits @Believe:

#Flexibility – Just punch in leaves, not intime and out time

#Office perks – a game of foosball, table tennis to bat the afternoon lackluster, free event pass for exclusive and limited shows, music subscription, etc

#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture

#Transperancy – engaged in secondary activity just disclose it to us

#Compensation – Tailor made flexi pay plan for tax saving

#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

Qualifications

Graduate / Post Graduate

Additional Information

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies

TuneCore Services – Customer Care Supervisor

The Job

As a Lead Supervisor, Artist Support, you will manage a team of Artist Support Specialists, and be responsible for their daily performance. In addition to working directly with TuneCore clients, you will take on escalated and high-impact client support tickets, provide regular team coaching via the team’s quality assurance programs, and deliver performance reviews.

 

You will work collaboratively on continuous improvement projects alongside your Lead Agent peers, and be responsible for training new team members on your squad. You will also have the opportunity to participate in cross functional projects that improve TuneCore’s product offerings and optimize our client experience.

  • Lead Agents must be solution oriented, have strong communication skills, and approach problem-solving with a positive mindset.
  • Service client emails and phone calls to provide TuneCore platform support
  • Resolve escalated issues and questions clients have about TuneCore’s products and services
  • Assist in hiring new team members
  • Training / onboarding new members of your squad
  • Deliver bi-annual performance reviews to each member of your team; have regular coaching and 1-1 conversations
  • Work within TuneCore’s administrative system to update and correct account issues; cancel account content as needed
  • Provide reporting on client and product issues
  • Work with the team on special projects as needed
  • Report technical and communication issues in order to better service TuneCore artists
  • Perform other duties as assigned by management

Qualifications

  • At least four years of experience working in an office and/or customer service
  • BA/BS preferred
  • Strong communications skills: written, verbal, and interpersonal
  • Working knowledge of Mac and the Microsoft Office Suite
  • Time management and workload prioritization skills are a must-have
  • Ability to work well independently, and as part of a team
  • An understanding of the digital music industry
  • Fluency in English
  • Experience with Zendesk is a plus
  • Experience managing small teams is a plus

Additional Information

Benefits @Believe:

#Flexibility – Just punch in leaves, not intime and out time

#Office perks – a game of foosball, table tennis to bat the afternoon lackluster, free event pass for exclusive and limited shows, music subscription, etc

#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture

#Transperancy – engaged in secondary activity just disclose it to us

#Compensation – Tailor made flexi pay plan for tax saving

#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

Disclosure:

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

TuneCore Services – Content Quality Assurance – Senior Administrator

The Job

As part of its Content Operations business, Believe’s TuneCore Service is currently looking for a Content Quality Assurance Senior Administrator of TuneCore based in Mumbai, India. Working within our international Content team, the candidate will perform the following tasks, both internationally and for the local market, specifically focusing on the music content of TuneCore which includes:

  • Conduct quality checks on all ticket responses (emails and replies) provided to TuneCore artists using Zendesk software.
  • Monitor Positive and Negative rated Tickets.
  • Ensure to improve positive Customer satisfaction score.
  • Collaborate with different departments to understand and address specific quality control needs.
  • Regularly examine TuneCore releases to gain an understanding of the TuneCore Content Management System (CMS).
  • Stay updated with the latest DSP guidelines.
  • Research and find patterns to prevent unsatisfied ratings and activity of Zendesk ticketed replies to the artists.
  • Investigate potential occurrences of unsatisfied tickets and activity and report to management.
  • Maintain a detailed report of the releases that went through the QC process.

Qualifications

  • Keen interest in music industry, new technologies, digital music platforms etc.
  • Should have been mandatorily working on Zendesk with a minimum of 2-3 years.
  • Good Analytical Skill.
  • Good communication skills
  • Experienced in Customer support and reporting.
  • Proactive and willing to improve process and tools.
  • Organized, reliable and independent.
  • Motivated and curious, you know how to prioritize the work given.
  • Team spirit
  • Proficient using Microsoft Office
  • Fluency in English is mandatory, both written and spoken
  • Strong attention to detail
  • Understand the importance of good customer service.
  • Extensive music knowledge (US & International) and/or a willingness to keep up to date with current music.

Additional Information

Benefits @Believe:

#Flexibility – Just punch in leaves, not intime and out time

#Office perks – a game of foosball, table tennis to bat the afternoon lackluster, free event pass for exclusive and limited shows, music subscription, etc

#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture

#Transperancy – engaged in secondary activity just disclose it to us

#Compensation – Tailor made flexi pay plan for tax saving

#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

 

Disclosure:

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

TuneCore Services – Content Quality Administrator

The Job

As part of its Content Operations business, Believe’s TuneCore Service is currently looking for a Content Quality Administrator of TuneCore based in Mumbai, India. Working within our international Content team, the candidate will perform the following tasks, both internationally and for the local market, specifically focusing on music content of TuneCore which includes:

  • Responsible for validating and processing all releases within the specified timeline as per the stores guidelines, ensuring that all commercial priority content is processed.
  • Knowledge of song metadata essential details like genre, artists, cover art, lyrics & album information.
  • Implement quality checks for all ticket responses (emails and replies) to TuneCore artists using Zendesk software.
  • Ensure on-time customer support for all the clients in TuneCore with relevant solutions following the SLA.
  • Keen interest in the music industry, new technologies, digital music platforms etc.

 

Qualifications

  • Bachelor’s Degree
  • Keen interest in music industry, new technologies, digital music platforms etc.
  • Should have been mandatorily working on Zendesk with minimum of 1-2 years.
  • Good communication skills
  • Experienced in Customer support and reporting.
  • Proactive and willing to improve process and tools.
  • Organized, reliable and independent.
  • Motivated and curious, you know how to prioritize the work given.
  • Collaborative team player, as they will be an integral part of a large team.
  • Proficient using Microsoft Office
  • Fluency in English is mandatory, both written and spoken
  • Strong attention to detail
  • Understand the importance of good customer service.
  • Extensive music knowledge (US & International) and/or a willingness to keep up to date with current music.

Additional Information

Benefits @Believe:

#Flexibility – Just punch in leaves, not intime and out time

#Office perks – a game of foosball, table tennis to bat the afternoon lackluster, free event pass for exclusive and limited shows, music subscription, etc

#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture

#Transperancy – engaged in secondary activity just disclose it to us

#Compensation – Tailor made flexi pay plan for tax saving

#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

Disclosure:

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

Content Administrator

The Job

Job Description – 

As part of its Video Content Operations business, Believe Distribution Services is currently looking for a member in India. Working within our international Video Ops team, the candidate will perform the following tasks:

Working within our international Video Operations team, the candidate will perform the following tasks:

– Customer Care & Support to Sales Team to guarantee Believe distribution level of services w.r.t. Video Services

– Reviewing videos with respect to YT guidelines

– Basic knowledge of YouTube

– Process optimization & improvement in overall Operation process

– Content audit on YT channels

– Content Compliance w.r.t YouTube policies

– Monthly reporting of the tasks in charge

During your past experience, you are expected to have developed the following skills:

– Strong communication with respect and empathy

– Attention to detail & decision making 

– Quick learner & capacity to resolve problems

– Should have good work investigation skills

– Should be digital friendly & self-motivated individual

– Organized, Reliable & Independent

– Should be able to take task ownership

– Proactive and willing to improve process and tools

Qualifications

Graduate – Passionate about digital and technology

YouTube Certification – Preferred

Experience in the music or video industry is an added advantage

Excellent written and oral communication – English

Should have minimum 1 year work experience in media

Basic YouTube CMS knowledge (Music CMS preferred) 

Qualifications

  • Graduate – Passionate about digital and technology
  • YouTube Certification – Preferred
  • Experience in the music or video industry is an added advantage
  • Excellent written and oral communication – English
  • Should have minimum 1 year work experience in media
  • Basic YouTube CMS knowledge (Music CMS preferred) 

Additional Information

Benefits @Believe:

#Flexibility – Just punch in leaves, not intime and out time

#Office perks – a game of foosball, table tennis to bat the afternoon lackluster, free event pass for exclusive and limited shows, music subscription, etc

#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture

#Transperancy – engaged in secondary activity just disclose it to us

#Compensation – Tailor made flexi pay plan for tax saving

#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

Disclosure:

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

Artist support specialist

The Job

As an Artist Support Specialist, you will work directly with TuneCore artists to help them distribute their music online, answer their questions, and resolve any issues they have about their service. In this role, you will primarily support our growing India market:

  • Answer customer emails, DMs, and phone calls to help artists distribute their music, and to use other TuneCore services

  • Resolve issues and questions customers have about TuneCore products and services

  • Work within TuneCore’s administrative system to update and correct account issues; cancel account content as needed

  • Product account management

  • Provide reporting on customer and product issues

  • Work with a team on special projects as needed

  • Report technical and communication issues in order to better service TuneCore artists

  • Perform other duties as assigned by management

 

Qualifications

  • Fluent in English and in any of the following languages: English and Hindi
  • At least one year of experience working in an office and/or customer service
  • Strong communications skills: written, verbal, and interpersonal
  • Working knowledge of Mac and the Microsoft Office Suite
  • Manage time effectively and prioritize workload
  • Ability to work well independently, and as part of a team
  • A basic understanding of the digital music industry is a plus
  • Experience with Zendesk is a plus

Additional Information

Benefits @Believe:

#Flexibility – Just punch in leaves, not intime and out time

#Office perks – a game of foosball, table tennis to bat the afternoon lackluster, free event pass for exclusive and limited shows, music subscription, etc

#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture

#Transperancy – engaged in secondary activity just disclose it to us

#Compensation – Tailor made flexi pay plan for tax saving

#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

Disclosure:

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

Content Quality – Senior Administrator

The Job

As part of its Content Operations business, Believe is currently looking for a Content Senior Administrator for validating thier music Content. Working within our international Content team, the candidate will perform the following tasks, both internationally and for the local market, specifically focusing on music content of english music which includes:

  • Validate digital music metadata content, in accordance with the rules outlined by iTunes and other international digital music stores (training will be given)
  • Check and verify all metadata submitted by labels and artists
  • Ensuring that the content is processed as soon as it is submitted by the labels/artists respecting the release date of the submitted releases
  • Ensure the quality check of the release which includes metadata and thumbnail guidelines to be adhered while processing the releases
  • Ensure proper coordination with the central team of Believe for the release validation process
     

In addition to it, Believe’s TuneCore Service’s mission is to offer cutting-edge distribution and publishing technologies, innovative artist tools and best-in-class services that empower artists, labels, and managers to reach worldwide audiences, maximize their music sales revenue and access the tools they need to grow and sustain their careers without surrendering their independence.

Qualifications

  • Bachelor’s degree
  • Keen interest in music industry, new technologies, digital music platforms etc.
  • Proactive and willing to improve process and tools
  • Organised, reliable and independent
  • Motivated and curious, you know how to prioritize the work given
  • Team spirit
  • Proficient using Microsoft Office
  • Fluency in English is mandatory, both written and spoken

Additional Information

Benefits @Believe:

#Flexibility – Just punch in leaves, not intime and out time

#Office perks – a game of foosball, table tennis to bat the afternoon lackluster, free event pass for exclusive and limited shows, music subscription, etc

#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture

#Transperancy – engaged in secondary activity just disclose it to us

#Compensation – Tailor made flexi pay plan for tax saving

#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

 

Disclosure:

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

Accountant

The Job

Accounts Payable:

  • Recording & Reviewing Invoice Transactions for Proper Cost Centre Allocation
  • Recording & Reviewing Credit Memo, Debit Memo Transactions
  • Verify & Ensure complete documentation before making the Payment
  • Prepare & Maintain Payment Schedules and run the vendor/statutory payments in time and with accuracy as per process
  • Maintain and update the prepaid schedule
  • Record & Update the Advance to Vendors schedules
  • Follow ups for Settling the Advance, Submitting invoice, Debit memo & Credit Memos
  • Prepare and circulate letters or statements to banks & Vendors
  • Submit ageing report and prepare reports as and when required by the Management, Auditor & Other  Stakeholders
  • Ensure Statutory Deductions are appropriately accounted
  • Obtaining Balance Confirmation from Vendors

Cash Management:  

  • Prepare Bank Reconciliation Statement, BRS Prepared and submitted in time
  • Submit Reports as and when required by the management and auditors.
  • Foreign currency transaction clearance from bank.
  • Maintaining effective communication with the Bank.

Accounts Receivable:

  • Ensuring proper accounting of receipts in Accounting Software
  • Ensuring raising invoices for business on timely basis
  • Ensure that revenues are accounted properly
  • Prepare revenue accrual working
  • Prepare Ageing statements and other reports as and when required
  • Reconciliation & Accounting of TDS Receivable
  • Reconciliation of TDS Receivable with 26 AS
  • Obtaining Balance Confirmation from Customers
  • Preparing and submitting statements for statutory compliance
  • Assisting and coordinating during External & Internal Audit
  • Timeliness in recording the transactions

General Ledger:

  • Prepare & Record the Journal Vouchers
  • Pass adjustment entries for rectification, reallocation, and adjustments
  • Review accounting entries passed by accounts assistants
  • Scrutinise General Ledger

Benefits @Believe:

#Flexibility – Just punch in leaves, not intime and out time

#Office perks – a game of foosball, table tennis to bat the afternoon lackluster, free event pass for exclusive and limited shows, music subscription, etc

#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture

#Transperancy – engaged in secondary activity just disclose it to us

#Compensation – Tailor made flexi pay plan for tax saving

#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

Interested applications can email in their resumes at chandani.veera@believe.com or reach out to us at +91 9987373636.

Qualifications

Bachelor’s of Commerce / Masters of Commerce

Additional Information

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies

A&R Talentscout manager associate

The Job

As an A&R Talentscout Associate Manager, (India (East) and Bangaldesh) you will support the team in a constantly technological, strategic and mutating environment with changing processes and policies.

Thanks to a perfect understanding of our products and client’s needs, a solid customer success strategy, and in-depth thinking of the music market, you can achieve revenue objectives and manage a portfolio of artists. You will directly report into Head – Artist Solutions.

Your Role & Missions:

Your role is to source, attract, and sign new partners (artists or labels) across east of India.

We expect you to be able to identify the best new leads and convert them to customers

You will contribute to new clients acquisition and implementation of the local sales strategy, designed with Business Development Leader, by :

  • Sourcing and building a pipe of new artists and/or labels,
  • Identify and focus on the best leads
  • Negotiating deals with such leads, in compliance with :
    • defined business rules
    • complexity of local market,
    • real needs from the lead
  • Adapting to service innovations and increasing complexity in deal structure
  • Monitoring your performance using tools and dashboards
  • Ensuring the best transition with the team that will handle customer’s day-to-day relationship and support (especially account management team)

Your Skills

Business skills:

  • Expert in Deal-Closing
  • Ability to quickly understand the music ecosystem
  • Mastering CRM – Sales Force
  • Mastering iCertis – CLM System
  • Perfect knowledge of products/offers

Soft skills:

  • Results driven
  • Easy contact and flexible communication
  • Passionate about music
  • Passionate about technology and data
  • Persistent
  • Proven track record in client servicing
  • Deep knowledge of the indie artists landscape 
  • Solid network in the music industry with a first experience in distribution 
  • Passionate about technology, data and artists development

Apply: Interested applications can email in their resumes at chandani.veera@believe.com or reach out to us at +91 9987373636.

Qualifications

  • Graduate and above

Additional Information

Benefits @Believe:

#Flexibility – Just punch in leaves, not intime and out time

#Office perks – a game of foosball, table tennis to bat the afternoon lackluster, free event pass for exclusive and limited shows, music subscription, etc

#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture

#Transperancy – engaged in secondary activity just disclose it to us

#Compensation – Tailor made flexi pay plan for tax saving

#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

Additional information:

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

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