Regional Coordinator, UK

The Job

TuneCore is seeking a London-based Regional Coordinator to work across our local operations, reporting to the Head of TuneCore UK, Canada & Australia. This is a great opportunity for a driven, self-motivated individual to support the growth of a key TuneCore territory, at an exciting time for the business.

This person will be the main support to the Head of TuneCore UK, Canada and Australia, forming a nimble, proactive and ambitious team. They will be comfortable using an insights-led approach to allow us to reach ambitious growth targets for the UK, across client acquisition, brand awareness, artist support and Marketing. S/he will be comfortable working with Partners, running Artist + Marketing campaigns and also the TuneCore UK social media accounts – understanding voice and content creation, with a focus on brand guidelines and collaboration with TuneCore central. 

S/he must have strong analytical, written and verbal communication skills, an entrepreneurial spirit and no fear rolling up his/her sleeves to get the job done. A passion for music and technology is a must, alongside an interest in the culture and movements around music and creators, particularly in the independent sector. Strong cross-functional collaboration skills are critical, as are strong relationship-building skills, with an ability to interact with people across all levels and cultures, internally and externally.


Tasks + Responsibilities

The tasks and responsibilities of this position include, but are not limited to

  • Managing, alongside the Head of territory, the local strategic growth plan for UK to meet local market needs, drive growth and increase market penetration

  • Help develop and implement local marketing campaigns and partnerships to accelerate client acquisition, build competitive advantage and grow brand awareness in the Region

  • Using a metrics-led approach, ensuring all activity is quantifiable

  • Research, analyse and identify local market trends and conduct local competitive analysis to improve TuneCore’s product offering, marketing initiatives and localisation strategy

  • Collaborate cross-functionally with Central Team on localisation of artist support, brand partnerships, marketing programs, PR initiatives and product launches

  • Build strong relationships with artists, management teams and partners

  • Run the local social media channels for the UK, from ideation, posting, community management and communications

  • Run analyses and reporting across all activity, providing actionable insights into metrics, issues and opportunities

  • Build concise presentations that summarise your findings and lead to clear recommendations, share your work cross-functionally

  • Lead specific projects from project design, to operational execution, tracking, and scale-up

  • Partnering with Product, Marketing and Business Development teams to localise websites including language, pricing, payment and market specific product offerings to meet local market needs and increase conversion.

Qualifications

  • Demonstrable experience in Marketing within the music industry 

  • Knowledgeable and passionate about music and youth culture with a keen eye for emerging trends. 

  • Digitally savvy with a good understanding of Performance and Brand Marketing

  • Ability to translate data into presentable insights

  • Analytical mindset with strong quantitative skills

  • Excellent visual, written and oral presentation skills

  • Comfortable working with multiple stakeholders globally 

  • Exceptional communication and relationship building skills

  • Strong attention to detail with an ability to work to tight deadlines in a fast-paced environment  

  • Excellent organizational skills with the ability to multitask  

  • A team player with a can-do attitude 

  • Willingness to represent TuneCore at events across the UK

  • Fluent in English

  • Bachelor’s degree required

Additional Information

This role will be based out of the London, Believe office in Kings Cross. TuneCore operates on an in-office and remote hybrid model giving our teams flexibility and choice of how they work.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Working at TuneCore

  • Our values

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.

We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving.

We join with our parent company, Believe in supporting the company’s Ambassadors program, made up of TuneCore team members stepping outside their roles to bring the company together on issues they care about, both local and global. These TuneCore ambassadors work towards the goals of communicating best practices, proposing and leading concrete initiatives and actions.

Key initiatives and programs include:

  • Believe for People, focused on diversity and equality for all people and working towards a

  • more inclusive workplace

  • Believe for Parity, whose goals are true equality between women and men in the workplace

  • and to fight against discrimination

  • Believe for Planet, which operates as an internal think tank on environmental issues. Their mission is to limit the carbon footprint and any environmentally negative impact of the company and its employees

  • With equality in mind, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research for a groundbreaking study on the underrepresentation of female creators in the music industry. The study, BE THE CHANGE: Gender Equality in the Music Industry 2023, sheds light on the challenges and experiences of women and uncovers why there is a wide disparity between male and female creators. 2021 was the inaugural year for the report and it is updated annually. Our intent for this study is to inspire meaningful change in the industry.

Recognition and Awards:

A2iM’s 2023 Libera Awards, Independent Champion Finalist

Music Biz Association, 2023 Bizzy Awards Leading Light Award Finalist

FastCompany Most Innovative Music Companies 2023 – Ranked #3

Billboard Women In Music Honoree: Andreea Gleeson, TuneCore CEO

Crain’s Top 100 Places to Work in NYC 2022 – Ranked #49

Billboard 2022 Top 20 Music Distributors: TuneCore named alongside parent company Believe

Music Week 2022 International Woman of the Year: Andreea Gleeson, TuneCore CEO

Variety 2022 New York Women’s Impact Report Honoree: Andreea Gleeson, TuneCore CEO 

Billboard 2022 & 2021 International Power Players List: Andreea Gleeson, TuneCore CEO

Billboard 2022 & 2021 Indie Power Players List: Andreea Gleeson, TuneCore CEO

A2iM’s 2021 Libera Awards, Independent Champion Finalist

Director, International Strategy & Operations

The Job

Reporting to the Vice President, International, this is a great opportunity for a highly driven, self- motivated individual to support the planning and delivery of global strategic initiatives, which result in scaling international growth and expansion for TuneCore. This role is ideal for someone looking to join a fast-paced, rapidly growing company, who can support leading TuneCore into its next phase of growth.

This person will act as the right-hand to the VP, International; supporting global strategy and planning but also operationalising the creation, communication, and execution of key initiatives in a scalable, measurable and impactful way. S/he will support all aspects of international market development – from initial research and analysis, through to entrance and expansion into high-opportunity markets – as well as help to develop a deep understanding of the voice of the customer.

S/he is data-driven with a proven track record of using an insights-led planning approach. They will be willing to experiment, take risks and move quickly. S/he must have strong analytical, written and verbal communication skills, an entrepreneurial spirit, the ability to both lead and roll up his/her sleeves to get the job done. A passion for music and technology is a must, and strong cross-functional collaboration skills are critical, as are strong relationship-building skills, with an ability to interact with people across all levels and cultures – in addition to working with senior leadership, s/he will also work with our parent company, Believe SA.

Tasks + Responsibilities

The tasks and responsibilities of this position include, but are not limited to

  • Leading the development and execution of TuneCore’s international market expansion strategy

  • Establishing an insights-led approach with the International Team, ensuring that strategy and planning are roadmapped based on business / customer requirements and priorities

  • Developing benchmark criteria to measure the efficiency and effectiveness of market development and localisation initiatives, ensuring suitable metrics are in place to measure performance and progress

  • Collaborating with leadership and management to execute and oversee strategic and business initiatives

  • Partnering with Believe Managing Directors in each market (Believe is TuneCore’s parent company) to identify, propose, implement and optimise TuneCore’s localisation programs.

  • Ensuring seamless collaboration and communication between Central Marketing and Country Managers, keeping both teams abreast and aligned on global and local campaigns and segmentation strategies.

  • Own analyses and reporting that provide actionable insights into metrics, issues and opportunities

  • Complement your quantitative insights with qualitative data, competitive analysis, customer interviews etc.

  • Build concise presentations that summarise your findings and lead to clear recommendations, share your work cross-functionally

  • Lead specific growth projects, informed by your analyses, from project design, to operational execution, tracking, and scale-up

  • Conduct data analysis, market research, and user research to identify opportunities

  • Partnering with Product, Marketing and Business Development teams to localise websites including language, pricing, payment and market specific product offerings to meet local market needs and increase conversion.

  • Working with Central Communication team on local PR initiatives.

  • Facilitating and ensuring excellent collaboration and communication with cross-functional

  • Central teams including: Communications, Product, Finance, Data Analytics, Customer Care and Business Development.

  • Communicating strategy effectively throughout the company

  • Some international travel (at least 10-25% of the time) is required

Qualifications

  • 10+ years experience in a digital focused organization

  • 5+ years international experience

  • Management consulting experience at a top firm, or a similarly analytical role at a fast-growth startup or technology company preferred

  • Savvy leader, capable of leading and influencing cross functional teams

  • without direct report accountability

  • Demonstrated experience gathering data from various sources and driving strategic insight

  • Demonstrated experience gathering data from various sources and driving strategic insight

  • Demonstrated experience executing projects involving various stakeholders

  • Analytical and structured problem solver, willing to get to the details and uncover key insights

  • Strategic and tactical experience designing, building and executing scalable processes from scratch, ideally in an operations-intensive environment

  • Strong leadership skills with experience managing collaborative, results-oriented teams 

  • Entrepreneurial mindset, willing to get hands dirty and adapt to a fast-paced work environment

  • Exceptional analytical and quantitative skills with deep knowledge of Excel 

  • Excellent interpersonal and communication skills

  • Bachelor’s degree required; advanced degree preferred

Additional Information

This role will be based out of the London, Believe office in Kings Cross or Paris, Believe HQ. TuneCore operates on an in-office and remote hybrid model (3 days in the Office in London/ 2 in Paris)

Other duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Working at TuneCore

  • Our values

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.

We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving.

We join with our parent company, Believe in supporting the company’s Ambassadors program, made up of TuneCore team members stepping outside their roles to bring the company together on issues they care about, both local and global. These TuneCore ambassadors work towards the goals of communicating best practices, proposing and leading concrete initiatives and actions.

  • Key initiatives and programs include:
    • Believe for People, focused on diversity and equality for all people and working towards a

    • more inclusive workplace

    • Believe for Parity, whose goals are true equality between women and men in the workplace

    • and to fight against discrimination

    • Believe for Planet, which operates as an internal think tank on environmental issues. Their mission is to limit the carbon footprint and any environmentally negative impact of the company and its employees

    • With equality in mind, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research for a groundbreaking study on the underrepresentation of female creators in the music industry. The study, BE THE CHANGE: Gender Equality in the Music Industry 2023, sheds light on the challenges and experiences of women and uncovers why there is a wide disparity between male and female creators. 2021 was the inaugural year for the report and it is updated annually. Our intent for this study is to inspire meaningful change in the industry.

  • Recognition and Awards:

A2iM’s 2023 Libera Awards, Independent Champion Finalist

Music Biz Association, 2023 Bizzy Awards Leading Light Award Finalist

FastCompany Most Innovative Music Companies 2023 – Ranked #3

Billboard Women In Music Honoree: Andreea Gleeson, TuneCore CEO

Crain’s Top 100 Places to Work in NYC 2022 – Ranked #49

Billboard 2022 Top 20 Music Distributors: TuneCore named alongside parent company Believe

Music Week 2022 International Woman of the Year: Andreea Gleeson, TuneCore CEO

Variety 2022 New York Women’s Impact Report Honoree: Andreea Gleeson, TuneCore CEO 

Billboard 2022 & 2021 International Power Players List: Andreea Gleeson, TuneCore CEO

Billboard 2022 & 2021 Indie Power Players List: Andreea Gleeson, TuneCore CEO

A2iM’s 2021 Libera Awards, Independent Champion Finalist

Senior Insights Analyst – Publishing

The Job

Reporting to: Head of Insights

Department Objectives

The Insights Team lead on the continuous development and innovation of data resources and analytical capabilities, as well as establishing a working knowledge base for the wider business to ensure a single point of access to key information at every level of operation.

Job Summary

Reporting into the Head of Insights, the Senior Insights Analyst will work within the Insights team to provide the business with data and insights on clients, suppliers and internal activity to shape services and strategy and support continuous improvement across the business.

This role is critical to the delivery and development of our research and insights internally, and externally, and in supporting our commercial offering, competitive positioning, and business strategy.

Job Description

  • Responsible for managing and tracking ad hoc data and analytics requests into the Insights Team; ensuring stakeholders at all levels are kept informed on the progress and any risks and issues clearly communicated.
  • Act as the project lead on select Insights projects particularly focused around supporting operational excellence across the business.
  • Work across the business to help establish data driven KPIs to assess company performance and empower teams and individuals with relevant insights to drive decision making and support continuous improvement.
  • Contribute to the development and maintenance of a suite of enterprise reports and dashboards to improve availability and transparency of information across the business.
  • Collaborate with the whole business to translate business problems and strategic requirements into actionable Insights objectives.
  • Strive for maximum automation, standardisation and utilisation of reporting and insights in an easily digestible format.
  • Represent Sentric at industry events and seek opportunities to collaborate with the wider Music Industry on data issues and initiatives.
  • Potential for the role to expand to include line management responsibilities for junior analysts as the team expands.

Qualifications

  • Proven experience within a data analysis role, ideally within the music publishing industry.
  • Detailed understanding of music publishing copyright processes and related data would be desirable
  • Keen eye for detail
  • Results orientated.
  • Proven technical and problem solving skills.
  • The ability to present complex ideas in a clear and engaging manner.
  • Proven experience managing multiple projects and delivering to deadlines.
  • Experience querying and extracting data from large and complex datasets using SQL
  • Working knowledge of BI solutions and data visualisation tools (PowerBI/Tableau/Looker)
  • Familiarity with Python or similar programming language would be desirable.

Additional Information

SET THE TONE WITH US

We have two hearts at Believe – our People and our Artists. 

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our employees with the best environment to thrive. 

ROCK THE JOB 

  • Hybrid working
  • Private Health Care
  • Pension plan
  • 25 days annual leave, + 1 day for your birthday
  • Life assurance and long-term disability cover  
  • Access a digital mental health and well-being platform
  • Tailor-made training and coaching program
  • Enhanced sickness pay and maternity/paternity cover

SING IN HARMONY  

  • Ambassador program: an employee volunteering initiative dedicated to all employees interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies

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