As an A&R manager, part of our Artist services team, your mission is to source, attract and sign new partners (artists and labels) in a constantly mutating environment.
You will work within our Artist services team in charge of selling distribution & marketing partnerships to a network of indie artists with passion, innovation, care, and transparency.
Your duties will include but not limited to the following
• Build contracts, control signings & advance payments.
• Monitor & update pipeline, analyse performances and provide reports.
• Follow market trends, analyse and build competitive offers for our partners.
• Identify new talents and build a pipeline of new artists.
• Pitch Believe AS services and build individual offers.
• Lead meetings with artists & management, calculate budgets and advocate offers before head office, negotiate best conditions resulting in win-win deals.
• Negotiate and signs deals with artists in collaboration with the Head of A&R.
– Fluent English is mandatory to succeed in your role as part of a global company. French can be a plus
– You have a passion for music and a first experience in the music industry
– You have the ability to work across a broad roster of artists
– You have a good understanding of data analysis and an experience in managing budgets
– You have proven communication skills and pay attention to details
SET THE TONE WITH US
Working at Believe means having individual and collective impact in a fast-growing company!
At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.
We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world.
We have two hearts at Believe – our People and our Artists.
We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.
ROCK THE JOB
Tailor-made training and coaching program
Remote working policy
A well-being program
Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist
SING IN HARMONY
Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.
Shaping Together: A Group-wide event focused on volunteerism and community impact
We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.
Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability.
Believe is seeking a Customer Care & Support Specialist based in Lebanon. You will be the main point of contact for our MENA customers (Labels & Artists), addressing their issues and requests.
Main Roles and Responsibilities:
Resolve issues related to content, royalties, reporting, and copyright, ensuring compliance with SLAs.
Maintain high customer satisfaction.
Onboard and train Artists and Labels on Believe’s tools.
Contribute to the Support knowledge base for client autonomy.
Communicate regularly with Sales teams.
Collaborate with Finance, Content, Product, and Contracts & Rights teams.
Monitor and escalate customer feedback as needed.
Qualifications:
Minimum 2 years experience in online customer service.
Excellent communication skills with Care, Respect, and Empathy.
Strong problem-solving abilities.
Good product knowledge.
Passionate about technology.
Experience with Salesforce is a plus.
Fluent in Arabic, French, and English.
Proficient in Microsoft Office (Excel, Word, etc.).
Strong organizational skills and attention to detail.
Ability to manage multiple tasks effectively.
Familiarity with the music industry and digital platforms is an advantage.
Join us at Believe to support and empower artists and labels across the MENA region.
SET THE TONE WITH US
Working at Believe means having individual and collective impact in a fast-growing company!
At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.
We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world.
We have two hearts at Believe – our People and our Artists.
We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.
ROCK THE JOB
Well being advantages
Tailor-made training and coaching program
Remote working policy
A well-being program
Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist
SING IN HARMONY
CSR Advantages
Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.
We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.
Our mission is to provide the best distribution services for independent labels and artists with passion, innovation, care, and transparency.
As an Artist Relation Manager, you will lead and support the team in a constantly technological, strategical and mutating environment with changing processes and policies.
You will manage a portfolio of artists and execute our distribution services. You will make sure artists and their team will be satisfied of our distribution services.
In parallel, you will contribute to business development by identifying, sourcing and negotiating distribution deals with artists.
Thanks to a perfect understanding of our products and clients’ needs, a solid sales strategy, and an in-depth thinking of the music market you will be able to, achieve sales objectives and manage a portfolio of artists. You will directly report into the Head of Sales and Distribution Services.
Missions :
1. Sales strategy and artist lookout
· Support and execute the sales strategy
· Manage a Customer Relation Management dashboards
· Lead complex sales discussions with an innovative approach
· Analyze and keep track of sales performance
2. Services execution and management of a portfolio of Artists
· Manage of portfolio of artists and identify customer satisfaction KPIs
· Ensure cross-functional collaboration with the Head of Trade Marketing & Video Services to optimize flawless execution
· Escalate client feedback and contribute to overall services improvement
Qualifications & Required Skills:
· Proven track record in sales and negotiation
· Deep knowledge of the artists landscape
· Solid network in the music industry with a first experience in distribution
· Passionate about technology, data, analysis, reporting and artists / label development
· High verbal & written communication skills
· Languages: Arabic, English.
SET THE TONE WITH US
Working at Believe means having individual and collective impact in a fast-growing company!
At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.
We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world.
We have two hearts at Believe – our People and our Artists.
We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.
ROCK THE JOB
Well being advantages
Tailor-made training and coaching program
Remote working policy
A well-being program
Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist
SING IN HARMONY
CSR Advantages
Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.
We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.
Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability.
