The Job

We are seeking a dedicated Content Infringement Operations Team Member to join our Rights Operations Department. This role focuses on managing video rights infringements and resolving conflicts related to our video catalogue. You will play a crucial role in protecting the rights of our labels and artists while minimizing legal risks across digital platforms through reinforced processes and controls.

Key Responsibilities:

• Monitor and follow up on various claims, including third-party disputes, appeals, and potential issues assigned to Believe.
• Address strike issues and ensure timely resolution.
• Conduct rights audits of our catalogue to detect infringements and misuse of Content ID.
• Manage Facebook Whitelisting processes.
• Provide customer care, support, and troubleshooting in collaboration with our Sales team, Believe clients, and YouTube users regarding operational and rights issues.
• Resolve conflict situations effectively to maintain smooth operations.
• Ensure compliance with all KPIs and SLAs to uphold Believe’s standards.

The Job

Rattaché au Head of Finance Customer Reporting, le Royalties Specialist a pour mission la gestion opérationnelle des différents types de contrats avec reversements pour l’ensemble de nos clients, leurs reversements avec une totale transparence et un strict respect des délais.

Vous serez en charge de :

• La gestion opérationnelle d’un portefeuille client de producteurs et artistes en France et à l’International, avec une cadence de production mensuelle.
• L’analyse des contrats avec nos différents ayants-droit et de contrôler la correcte saisie et application des conditions financière dans nos outils de gestion
• L’analyse et l’intégration des éléments comptables liés à notre activité
• L’intégration et le suivi chaque mois de nouveaux comptes labels dans un environnement à forte croissance
• Du suivi de la facturation et du paiement des clients, en coordination avec les équipes comptables
• Du support client et support interne pour toutes questions relatives aux décomptes
• Coordonner et communiquer avec les équipes partenaires à nos fonctions : labels managers, contrôle de gestion, comptabilité, juridique
• Contribuer au suivi des améliorations de notre outil de gestion en relation avec les équipes produit 

Dans le cadre de ces multiples projets, vous devrez :

• Être capable de comprendre les différentes implications financières d’un contrat
• Être capable de faire des analyses poussées et détaillées de rapports de royalties via CSV/Excel (macro, TCD, power pivot), ainsi que des contrôles et des cadrages financiers basés sur des sources de data complexe et volumineuses
• Assurer une communication régulière avec les autres départements impliqués dans les process de royalties (Legal, Supply Chain, Produit, Comptabilité, Contrôle de Gestion, Sales)
• Rédiger des procédures et des modes opératoires et veiller à leur mise en application
• Être capable de proposer des améliorations de process
• Être capable de vous adapter dans un environnement agile, de faire preuve d’autonomie et également d’un grand sens du travail en équipe.

The Job

Job Overview:

We are seeking a highly motivated and detail-oriented Copyright Support Specialist to join our team. In response to the growing demand for ownership conflict resolution and rights management services, this role is pivotal in ensuring the integrity and accuracy of our processes. You will play a key role in reviewing, analysing and interpretting the client-submitted legal documents ensuring compliance with current standards, and addressing ownership conflicts effectively.
 

Key Responsibilities:

• Document Assessment: Review and evaluate documents submitted by clients to ensure they meet compliance standards and address current ownership issues.
• Conflict Resolution: Analyze and resolve ownership conflicts related to our assets by collaborating with internal teams and clients.
• Rights Management: Utilize the Backstage Rights Manager to manage and track document submissions and resolutions.
• Data Management: Implement and maintain trackers using Excel to monitor case progress and outcomes.
• Case Handling: Efficiently manage a large volume of cases, ensuring timely follow-up, escalation, and resolution.
• Communication: Liaise with clients and internal stakeholders to clarify document requirements and resolve discrepancies.
• Continuous Improvement: Identify areas for process improvement and contribute to the development of best practices in rights management.

Good to have:

• Legal Acumen: Strong ability to read, interpret, and understand contracts and legal documents.
• Technical Skills: Basic proficiency in Excel and familiarity with rights management software.
• Multitasking Ability: Proven experience managing multiple tasks effectively in a fast-paced environment.
• Attention to Detail: Exceptional attention to detail and analytical skills to ensure document accuracy.
   

Preferred Skills:

• Communication: Excellent verbal and written communication skills.
• Team Collaboration: Ability to work both independently and collaboratively within a team.
• Problem-Solving: Strong problem-solving skills with a proactive approach to conflict resolution.
• Customer Focus: Commitment to providing high-quality service to clients and stakeholders.
   

Why Join Us?

• Impactful Role: Contribute to the efficiency and accuracy of our ownership conflict processes.
• Professional Growth: Opportunities for learning and development in a dynamic industry.
• Collaborative Environment: Work with a supportive team dedicated to excellence in rights management.

The Job

Department Objectives

• Ensure accurate and timely registration of client’s copyrights around the world 
• Ensure catalogue administration managed efficiently

• Maximise revenue streams from all potential sources

• Identify areas of potential income growth for all clients’ catalogues

• Partner with internal teams to ensure client expectations are exceeded, ensuring significant retention and renewal levels are maintained

• Keep clients at the heart of all activities, upholding Sentric’s values of fairness, transparency and customer focus 

Job Summary

The copyright assistant will be responsible for supporting the Rights team in the administration of clients’ copyrights. They will interact with clients, collection societies and other interested parties to facilitate effective global administration of copyrights.

Job Description

Copyright Administration

• Assist with answering basic client copyright queries from other publishers and Performing Rights Organisations.
• Assist with resolving copyright conflicts/counterclaims.
• Assist with data enrichment in system.
• Assist Copyright Team with manual claiming for works utilising online platforms.
• Assist wider team with Copyright queries.

Rights Management & Client Management Support
 

• Assist with special projects initiated by the wider Rights team division, Client Managers and Director of Rights, ensuring a qualitative and timely resolution of assigned project tasks.
• Assist Rights team with ad hoc duties to cover holiday periods etc.

The Job

This is a fabulous opportunity to work with an established, friendly and helpful HR team based in Sentric Head Offices in central Liverpool. You will work closely with leadership and management teams in Sentric and the global People team at Believe, to support and drive HR initiatives through the business.

Our team

Our team local is comprised of a Head of People (Hiring Manager), HRBP (whose maternity leave this role is covering), HR Advisor & Office Coordinator. We also work closely with the Believe UK HRBP in London and the other central HR specialisms (C&B, HRIS, Talent Acquisition…) based in the Believe HQ in Paris.

They main areas you will work in include talent management, organisational development, employee relations, performance management, workforce planning, and culture development. You will provide advice on HR policies, processes and best practices, while ensuring that HR strategies are effectively implemented within the business. This is a key role within the organisation, focusing on aligning HR initiatives with the overall business objectives.

We support hybrid working. We work 3 days a week in our lovely offices, and you have the option to work 2 days a week from home, should you wish.

Key aspects of the role

• Collaborate with leadership and management to understand the organisation’s strategic goals and objectives. Develop and implement HR strategies and initiatives that support these goals, ensuring the alignment of HR practices with the overall business strategy
• Being a trusted advisor, providing expert HR guidance and support to operational managers, including development, progression and succession planning, performance and salary reviews amongst others
• Act as the first point of contact for most employee relations issues, providing guidance and support to both managers and employees. Investigate and resolve employee complaints, conflicts and disciplinary matters, ensuring adherence to company policies, procedures and legal requirements
• Partner with hiring managers to develop effective recruitment strategies and drive the talent acquisition process, including job description development and onboarding.
• Develop and implement local retention strategies to attract and retain high-performing employees
• Collaborate with management to implement performance management processes, including goal setting, performance evaluations and employee development plans. Provide guidance and support to managers on performance-related matters, including coaching, feedback and disciplinary actions
• Collaborate with the compensation and benefits team to develop and implement competitive compensation and benefits strategies for the UK. Provide guidance and support to managers and employees on compensation-related matters, including salary benchmarking, performance-based pay, and benefits administration
• Identify training and development needs within the organisation and develop strategies to reflect and rectify this. Collaborate with managers to create individual development plans for employees and support their career progression
• Collaborate with international counterparts on HR projects
• Stay up to date with changes in legislation and regulations and recommend necessary updates to HR policies and practices
• Collect, analyse and interpret HR data and metrics to identify trends, patterns, and opportunities for improvements. Prepare regular HR reports and presentations for senior management, highlighting key findings and recommendations.
• Work with leaders and managers to define and articulate local desired strategic culture. Develop and maintain initiatives to promote and reinforce the desired culture and drive cultural change through effective communication, training, and change management strategies
• Implement initiatives to enhance employee engagement foster a positive work culture. Develop feedback mechanisms to gauge employee engagement and identify areas for improvement and drive employee involvement. Collaborate with leaders to address engagement gaps and implement action plans
• Ensure regular reporting to the Central People Team via OKRs
• Support organisational change initiatives by providing guidance and support to managers and employees. Collaborate with stakeholders to develop change management strategies and plans, ensuring smooth transitions and minimal disruptions.

The Job

Believe sucht zum nächstmöglichen Zeitpunkt eine/n Head Of Accounting für unseren Standort in Köln oder Hamburg.

Der Aufgabenbereich:

Operative Verantwortlichkeiten:

• Durch deine gewissenhafte und empowernde Führung des Accounting-Teams stellst du das operative Tagesgeschäft der Buchhaltung und des Zahlungsverkehrs sicher
• Dabei prüfst und verbuchst du Geschäftsvorfälle und sorgst für die korrekte buchhalterische Abbildung komplexer Geschäftsvorfälle
• Du bist für die Erstellung der Monats-, Quartals- und Jahresabschlüsse sowie Teilkonzernabschluss gemäß HGB zuständig und unterstützt auch in der Konsolidierung und im Reporting

Führungsverantwortung:

• Weiterhin gestaltest du die organisatorische Weiterentwicklung der Abteilung, in enger Kooperation mit anderen Teams implementierst du unter anderem IT-Prozesse und Richtlinien
• Du unterstützt nicht nur die fachliche, sondern auch die kulturelle Einbindung deines Teams in den Believe Konzern
• Dabei agierst du mit deinem Team auf Augenhöhe und unterstützt so eine kontinuierliche Weiterentwicklung

Schnittstellen im Believe Konzern:

• Du organisierts das Buchhaltungsteam als Sparringspartner für die anderen Abteilungen und das German Management Board
• Du weiß wie wichtig es ist in einem Konzern internationale Brücken zu bauen und lebst dieses deinem Team vor

The Job

Rattaché au Head of Accounting Methods & Referentials, le Group Accounting Business Process Owner est un réfèrent sur l’ensemble des processus comptables. Il sera responsable de :

• Contribuer à la roadmap M&R accounting en étroite collaboration avec l’équipe projet et équipes métier et accompagner les projets groupe où votre expertise sera requise ;
• Garantir le respect du core model, et assurer la formation des key users sur l’application pour les processus comptables
• Communiquer, sensibiliser et formaliser les principes et règles structurantes pour le traitement des tickets sur l’outil Jira
• Organisation d’ateliers de partage/cadrage et de validation métier / implémentation
• Identification des risques métiers, et des optimisations
• Définir les processus et les référentiels afin d’industrialiser et standardiser les pratiques comptables
• Mettre à jour les masters data dont l’équipe M&R Comptabilité est propriétaire
• Définir et animer les règles de gestion des masters data dont l’équipe M&R Comptabilité est propriétaire et s’assurer de la cohérence des principales données référentielles créées au niveau groupe
• Formalisation des expressions de besoins des évolutions (description des automatisations, fonctionnalités, schémas comptables, de la mise à jour des référentiels/ flux dans l’ERP, coordination avec les équipes SI Finance)
• Formalisation et documentations fonctionnelles des problèmes abordés
• Définir la stratégie de recette, contribuer aux recettes fonctionnelles et valider les livraisons

Accompagner la conduite du changement (Accompagnement des équipes sur les nouveaux outils/processus/ organisation)

The Job

Rattaché.e à la Directrice Ressources Humaines pour le périmètre France et Luxembourg vous aurez pour missions :

Responsabilités principales :

Missions générales

• Conseil à la direction : Apporter un soutien stratégique à la direction sur les questions sociales, en fournissant des analyses et des recommandations éclairées
• Contribuer à l’analyse de la faisabilité juridique et sociale de tout projet / dossier ou montage juridique
• Veille juridique : Assurer une veille sur les évolutions législatives et réglementaires en droit du travail et garantir la conformité des pratiques de l’entreprise, y compris les sujets de formation (exemple : mise en place des entretiens professionnels), de paie (exemple : évolution de la réglementation sur la gestion des absences) ainsi que HCST (exemple : obligation en matière de formation à la sécurité)

Relations collectives

• Gestion des relations sociales : Construire et animer le dialogue social avec les instances représentatives du personnel, notamment le Comité Social et Économique (CSE) et les délégués syndicaux, en veillant à maintenir des relations constructives et sereines ; établir et déployer une vision et un plan à long terme sur les relations sociales au sein de l’entreprise.
  • Responsable de l’élaboration, de l’animation et du suivi du calendrier social, collecter et/ou préparer les supports de travail et de présentation pour les différentes instances : CSE, CSSCT, réunions avec les délégués syndicaux
  • Chargé de suivre et renseigner la Base de Données Économiques, Sociales et Environnementales (BDESE)
• Négociation d’accords collectifs : Rédiger les projets d’accords et conduire les négociations avec les partenaires sociaux sur divers sujets tels que l’organisation et le temps de travail, la rémunération, et l’égalité professionnelle
• Gestion des conflits : Suivre les dynamiques sociales, reconnaître et anticiper les facteurs susceptibles de provoquer des oppositions, proposer et mettre en place des solutions adaptées pour les prévenir ou les résoudre.

Relations individuelles

• Apporter votre support à la DRH ainsi qu’aux HRBP dans la gestion des situations individuelles, traitement des alertes, ruptures contractuelles, précontentieux et contentieux

The Job

Missions:

You will be in charge of managing the secretarial and legal matters of the affiliated companies of the Believe Group in India, mostly in Contract, IP law and Companies Act. You will ensure the Group’s templates of contract and the Group’s processes are applied.

The role will have a bifurcation 70:30 ratio, with 70% dedicated to legal and 30% towards company secretary.  

In practical terms, your tasks and responsibilities shall be:

• corporate matters such as preparing agendas and papers for board meetings, committees, and annual general meetings (AGMs/EGMs), convene and service AGMs, take minutes, draft resolutions, and lodge required forms and annual returns with appropriate departments, maintain statutory books, including registers of members, directors, paying dividends to shareholders and manage share option schemes
• internal compliances as per Indian Company Laws, FEMA Laws
• liaise with external regulators and advisers such as lawyers, consultants and auditors
• develop and oversee the systems that ensure the company complies with all applicable codes, in addition to its legal and statutory requirements
• assist the team with valuable inputs related mergers, acquisitions, slump sales and amalgamations including post integration
• manage contractual agreements with suppliers and customers including drafting, vetting and negotiations of agreements and addendums/amendments
• handle pre-litigation and litigation matters including public notices, legal notices; reporting to our head of litigation in Paris and with external lawyers where necessary;
• CSR and Trademark compliances
• coordinate internal stakeholders for assisting in drafting of inter-company agreements, policies and procedures, maintain SOPs and trackers.
• research and prepare legal opinions on various topics
• resolve day to day legal queries raised by multiple stakeholders of the Group

In this framework, you will report in to Head of Legal in India. You will work on a day-to-day basis with people located in India and with the Central Legal Department located in France.

You will have a proactive approach and will pay constant attention to support the needs and deployment of the Group, while you will protect its interests. The working environment is Indian and international, with a huge growth and ongoing restructuring.

You are known to be a team player and your organizational skills. You are thorough, autonomous and have good adaptation skills. You have a proven aptitude for management and reporting and are used to working with Groups headquartered out of India. Your inter-personal skills enable you to communicate with many persons, at different levels of the Group in India and abroad.

Demonstrated ability to draft, review, and negotiate contracts and agreements, with strong attention to detail and excellent negotiation skills.

Business facilitator, showing a solution-oriented spirit to support the closing of a deal.

Exceptional organisational skills with the ability to manage multiple projects, prioritise tasks, and meet deadlines effectively.

The preferred candidate should exhibit a natural ability and familiarity with a tech-driven environment notably through usage of contracting and CRM tools, excellent abilities with digital platforms and advanced proficiency with Microsoft Office suite.  

Thrive in a fast-paced and dynamic environment, embracing new challenges and displaying flexibility in responding to evolving industry trends and business needs.

Must Have’s:

• Work experience: minimum 5 years as a lawyer in an international Group, with a large background of handling secretarial and corporate matters. You are experienced in contract processing and deployment and control of Group processes.
• Fluent English is essential (written and spoken), with legal practice. English is the main language used within the Group.

If you think the job is made for you, please apply with your applications at [email protected]