Chief Of Staff (H/F/N)

The Job

MISSION

The Chief of Staff to the Global Head of Music ensures operational efficiency, clear decision-making, and seamless execution by managing priorities, optimizing processes, and facilitating communication. This role enables leadership to focus on high-impact initiatives by ensuring the right information flows to the right people at the right time while maintaining accountability across teams.

ABOUT THE ROLE

The Chief of Staff to the Global Head of Music is a trusted advisor and operational enabler, responsible for ensuring efficiency in decision-making, managing priorities, and optimizing processes to support the Global Head of Music’s day-to-day operations. This role ensures that the right information reaches the right people at the right time, allowing leadership to focus on high-impact decisions without being burdened by operational bottlenecks.

The Chief of Staff also plays a pivotal role in facilitating communication across teams and maintaining accountability for ongoing projects and commitments.

Success in this role requires exceptional prioritization skills, the ability to anticipate needs and ensure seamless coordination with relevant teams in a fast-paced environment.

KEY RESPONSIBILITIES

Project & Operational Management

Lead or support the delivery of projects with Central and local (UK, DE, FR) teams, ensuring timely execution and alignment with company objectives.
Support the Global Head of Music in managing responsibilities as President of FR, UK, and DE, ensuring smooth execution of key initiatives.
Track project milestones, dependencies, and risks, proactively addressing roadblocks to maintain momentum.
Ensure the Global Head of Music’s involvement is focused on high-impact initiatives, filtering and managing tasks that do not require leadership oversight.
Maintain visibility on key priorities, keeping leadership informed while ensuring teams are aligned and accountable.
Design and continuously improve business rhythms, including GM calls, team meetings, and SteerCo pre-alignments.

Meeting & Agenda Management

Ensure all meetings have a clear purpose, with well-prepared agendas and materials.
Facilitate productive discussions, ensuring decisions are well-documented and next steps are clearly defined.
Follow up on action items, track accountability, and ensure execution.
Represent the Global Head of Music in meetings when necessary, providing updates and feedback.
Design and implement processes to manage & qualify incoming external meeting requests efficiently.

Communication & Alignment

Ensure seamless communication between the Global Head of Music and various teams, fostering collaboration.
Act as a liaison between the team of the Global Head of Music and department heads.
Prepare and manage executive reports, presentations, and internal/external communications to drive transparency and engagement.

Qualifications

QUALIFICATION & SKILLS

5-7+ years of experience in project management, business operations, consulting, or a similar role.
Strong organizational and execution skills, with the ability to manage multiple priorities.
Excellent communication and stakeholder management skills.
Experience in fast-paced, high-growth environments.
Ability to synthesize complex information and provide actionable insights.
Proficiency in project management tools and data analysis tools (e.g., Excel, Tableau).

Additional Information

SET THE TONE WITH US

Working at Believe means having individual and collective impact in a fast-growing company!

At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.

We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world.

We have two hearts at Believe – our People and our Artists.

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.

ROCK THE JOB 

Tailor-made training and coaching program
Remote working policy
A wellness program « Pauses » with many activities and animations in-house
Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist
A healthy and eco-responsible company restaurant
Individual or family health insurance
CSE benefits
A rooftop
A gym with free classes

SING IN HARMONY 

Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.
Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint
5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)

We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.

Transformation Manager (H/F/N)

The Job

We are looking for a Transformation Manager that will contribute to the Agile transformation efforts within our organization, helping teams adopt and optimize Agile methodologies in a Hybrid environment to deliver high-quality products and services. This role involves providing training, coaching, and mentoring to teams, facilitating Agile ceremonies, including Quarterly Planning, and driving continuous improvement in our Agile & Hybrid practices.

Attached to the Senior Transformation Lead, the Transformation Manager we are looking for will contribute to the implementation of Agile methodologies in a Hybrid environment. Indeed, some of our programs are in waterfall while the Product & Tech Teams work with Agile methodologies. Using a hybrid approach that combines Waterfall and Agile methodologies is a key to success in delivering our transformation plan. This role involves planning, executing, and overseeing methodologies to ensure successful delivery while balancing the structure of Waterfall with the flexibility of Agile.

The scope of this role is both managed by Product & Tech and includes the step-up of their Teams in terms of methodology (incl. trainings).

Key Responsibilities:

Contribute to the Agile & Hybrid transformation efforts across the organization.

Provide training and coaching to teams on Agile principles, practices, and tools.

Support Agile teams to foster self-organizing and high-performing teams.

Collaborates actively in the organization and smooth running of quarterly releases

Co-facilitate key Agile ceremonies once they have been identified and defined with the help of Tech & Product Stakeholders to ensure alignment and buy-in for Agile practices.

Continuously participate in evaluation and improvement of Agile processes and practices.

Manage the cultural and organizational change required for successful Agile adoption.

Contribute to adoption of metrics and KPIs to measure the success of Agile adoption.

Foster a culture of collaboration, transparency, and continuous feedback.

Identify and manage risks and issues unique to the hybrid model.