TuneCore is seeking a London-based Regional Coordinator to work across our local operations, reporting to the Head of TuneCore UK, Canada & Australia. This is a great opportunity for a driven, self-motivated individual to support the growth of a key TuneCore territory, at an exciting time for the business.
This person will be the main support to the Head of TuneCore UK, Canada and Australia, forming a nimble, proactive and ambitious team. They will be comfortable using an insights-led approach to allow us to reach ambitious growth targets for the UK, across client acquisition, brand awareness, artist support and Marketing. S/he will be comfortable working with Partners, running Artist + Marketing campaigns and also the TuneCore UK social media accounts – understanding voice and content creation, with a focus on brand guidelines and collaboration with TuneCore central.
S/he must have strong analytical, written and verbal communication skills, an entrepreneurial spirit and no fear rolling up his/her sleeves to get the job done. A passion for music and technology is a must, alongside an interest in the culture and movements around music and creators, particularly in the independent sector. Strong cross-functional collaboration skills are critical, as are strong relationship-building skills, with an ability to interact with people across all levels and cultures, internally and externally.
Tasks + Responsibilities
The tasks and responsibilities of this position include, but are not limited to
Managing, alongside the Head of territory, the local strategic growth plan for UK to meet local market needs, drive growth and increase market penetration
Help develop and implement local marketing campaigns and partnerships to accelerate client acquisition, build competitive advantage and grow brand awareness in the Region
Using a metrics-led approach, ensuring all activity is quantifiable
Research, analyse and identify local market trends and conduct local competitive analysis to improve TuneCore’s product offering, marketing initiatives and localisation strategy
Collaborate cross-functionally with Central Team on localisation of artist support, brand partnerships, marketing programs, PR initiatives and product launches
Build strong relationships with artists, management teams and partners
Run the local social media channels for the UK, from ideation, posting, community management and communications
Run analyses and reporting across all activity, providing actionable insights into metrics, issues and opportunities
Build concise presentations that summarise your findings and lead to clear recommendations, share your work cross-functionally
Lead specific projects from project design, to operational execution, tracking, and scale-up
Partnering with Product, Marketing and Business Development teams to localise websites including language, pricing, payment and market specific product offerings to meet local market needs and increase conversion.
Demonstrable experience in Marketing within the music industry
Knowledgeable and passionate about music and youth culture with a keen eye for emerging trends.
Digitally savvy with a good understanding of Performance and Brand Marketing
Ability to translate data into presentable insights
Analytical mindset with strong quantitative skills
Excellent visual, written and oral presentation skills
Comfortable working with multiple stakeholders globally
Exceptional communication and relationship building skills
Strong attention to detail with an ability to work to tight deadlines in a fast-paced environment
Excellent organizational skills with the ability to multitask
A team player with a can-do attitude
Willingness to represent TuneCore at events across the UK
Fluent in English
Bachelor’s degree required
This role will be based out of the London, Believe office in Kings Cross. TuneCore operates on an in-office and remote hybrid model giving our teams flexibility and choice of how they work.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Working at TuneCore
TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.
We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving.
We join with our parent company, Believe in supporting the company’s Ambassadors program, made up of TuneCore team members stepping outside their roles to bring the company together on issues they care about, both local and global. These TuneCore ambassadors work towards the goals of communicating best practices, proposing and leading concrete initiatives and actions.
Key initiatives and programs include:
Believe for People, focused on diversity and equality for all people and working towards a
more inclusive workplace
Believe for Parity, whose goals are true equality between women and men in the workplace
and to fight against discrimination
Believe for Planet, which operates as an internal think tank on environmental issues. Their mission is to limit the carbon footprint and any environmentally negative impact of the company and its employees
With equality in mind, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research for a groundbreaking study on the underrepresentation of female creators in the music industry. The study, BE THE CHANGE: Gender Equality in the Music Industry 2023, sheds light on the challenges and experiences of women and uncovers why there is a wide disparity between male and female creators. 2021 was the inaugural year for the report and it is updated annually. Our intent for this study is to inspire meaningful change in the industry.
Recognition and Awards:
A2iM’s 2023 Libera Awards, Independent Champion Finalist
Music Biz Association, 2023 Bizzy Awards Leading Light Award Finalist
FastCompany Most Innovative Music Companies 2023 – Ranked #3
Billboard Women In Music Honoree: Andreea Gleeson, TuneCore CEO
Crain’s Top 100 Places to Work in NYC 2022 – Ranked #49
Billboard 2022 Top 20 Music Distributors: TuneCore named alongside parent company Believe
Music Week 2022 International Woman of the Year: Andreea Gleeson, TuneCore CEO
Variety 2022 New York Women’s Impact Report Honoree: Andreea Gleeson, TuneCore CEO
Billboard 2022 & 2021 International Power Players List: Andreea Gleeson, TuneCore CEO
Billboard 2022 & 2021 Indie Power Players List: Andreea Gleeson, TuneCore CEO
A2iM’s 2021 Libera Awards, Independent Champion Finalist
Reporting to the Vice President, International, this is a great opportunity for a highly driven, self- motivated individual to support the planning and delivery of global strategic initiatives, which result in scaling international growth and expansion for TuneCore. This role is ideal for someone looking to join a fast-paced, rapidly growing company, who can support leading TuneCore into its next phase of growth.
This person will act as the right-hand to the VP, International; supporting global strategy and planning but also operationalising the creation, communication, and execution of key initiatives in a scalable, measurable and impactful way. S/he will support all aspects of international market development – from initial research and analysis, through to entrance and expansion into high-opportunity markets – as well as help to develop a deep understanding of the voice of the customer.
S/he is data-driven with a proven track record of using an insights-led planning approach. They will be willing to experiment, take risks and move quickly. S/he must have strong analytical, written and verbal communication skills, an entrepreneurial spirit, the ability to both lead and roll up his/her sleeves to get the job done. A passion for music and technology is a must, and strong cross-functional collaboration skills are critical, as are strong relationship-building skills, with an ability to interact with people across all levels and cultures – in addition to working with senior leadership, s/he will also work with our parent company, Believe SA.
Tasks + Responsibilities
The tasks and responsibilities of this position include, but are not limited to
Leading the development and execution of TuneCore’s international market expansion strategy
Establishing an insights-led approach with the International Team, ensuring that strategy and planning are roadmapped based on business / customer requirements and priorities
Developing benchmark criteria to measure the efficiency and effectiveness of market development and localisation initiatives, ensuring suitable metrics are in place to measure performance and progress
Collaborating with leadership and management to execute and oversee strategic and business initiatives
Partnering with Believe Managing Directors in each market (Believe is TuneCore’s parent company) to identify, propose, implement and optimise TuneCore’s localisation programs.
Ensuring seamless collaboration and communication between Central Marketing and Country Managers, keeping both teams abreast and aligned on global and local campaigns and segmentation strategies.
Own analyses and reporting that provide actionable insights into metrics, issues and opportunities
Complement your quantitative insights with qualitative data, competitive analysis, customer interviews etc.
Build concise presentations that summarise your findings and lead to clear recommendations, share your work cross-functionally
Lead specific growth projects, informed by your analyses, from project design, to operational execution, tracking, and scale-up
Conduct data analysis, market research, and user research to identify opportunities
Partnering with Product, Marketing and Business Development teams to localise websites including language, pricing, payment and market specific product offerings to meet local market needs and increase conversion.
Working with Central Communication team on local PR initiatives.
Facilitating and ensuring excellent collaboration and communication with cross-functional
Central teams including: Communications, Product, Finance, Data Analytics, Customer Care and Business Development.
Communicating strategy effectively throughout the company
Some international travel (at least 10-25% of the time) is required
10+ years experience in a digital focused organization
5+ years international experience
Management consulting experience at a top firm, or a similarly analytical role at a fast-growth startup or technology company preferred
Savvy leader, capable of leading and influencing cross functional teams
without direct report accountability
Demonstrated experience gathering data from various sources and driving strategic insight
Demonstrated experience gathering data from various sources and driving strategic insight
Demonstrated experience executing projects involving various stakeholders
Analytical and structured problem solver, willing to get to the details and uncover key insights
Strategic and tactical experience designing, building and executing scalable processes from scratch, ideally in an operations-intensive environment
Strong leadership skills with experience managing collaborative, results-oriented teams
Entrepreneurial mindset, willing to get hands dirty and adapt to a fast-paced work environment
Exceptional analytical and quantitative skills with deep knowledge of Excel
Excellent interpersonal and communication skills
Bachelor’s degree required; advanced degree preferred
This role will be based out of the London, Believe office in Kings Cross or Paris, Believe HQ. TuneCore operates on an in-office and remote hybrid model (3 days in the Office in London/ 2 in Paris)
Other duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Working at TuneCore
TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.
We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving.
We join with our parent company, Believe in supporting the company’s Ambassadors program, made up of TuneCore team members stepping outside their roles to bring the company together on issues they care about, both local and global. These TuneCore ambassadors work towards the goals of communicating best practices, proposing and leading concrete initiatives and actions.
Believe for People, focused on diversity and equality for all people and working towards a
more inclusive workplace
Believe for Parity, whose goals are true equality between women and men in the workplace
and to fight against discrimination
Believe for Planet, which operates as an internal think tank on environmental issues. Their mission is to limit the carbon footprint and any environmentally negative impact of the company and its employees
With equality in mind, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research for a groundbreaking study on the underrepresentation of female creators in the music industry. The study, BE THE CHANGE: Gender Equality in the Music Industry 2023, sheds light on the challenges and experiences of women and uncovers why there is a wide disparity between male and female creators. 2021 was the inaugural year for the report and it is updated annually. Our intent for this study is to inspire meaningful change in the industry.
A2iM’s 2023 Libera Awards, Independent Champion Finalist
Music Biz Association, 2023 Bizzy Awards Leading Light Award Finalist
FastCompany Most Innovative Music Companies 2023 – Ranked #3
Billboard Women In Music Honoree: Andreea Gleeson, TuneCore CEO
Crain’s Top 100 Places to Work in NYC 2022 – Ranked #49
Billboard 2022 Top 20 Music Distributors: TuneCore named alongside parent company Believe
Music Week 2022 International Woman of the Year: Andreea Gleeson, TuneCore CEO
Variety 2022 New York Women’s Impact Report Honoree: Andreea Gleeson, TuneCore CEO
Billboard 2022 & 2021 International Power Players List: Andreea Gleeson, TuneCore CEO
Billboard 2022 & 2021 Indie Power Players List: Andreea Gleeson, TuneCore CEO
A2iM’s 2021 Libera Awards, Independent Champion Finalist
TuneCore Engineering develops web applications in the music space supporting our talented customers and internal operations. We are a leader in developing services for a global platform for independent artists. As a Senior Project manager, you will lead cross functional teams through new product development efforts that create value for our clients and our company. This individual will coordinate projects from concept to delivery. You will interact with internal stakeholders across multiple departments, product managers, engineers, customer support and marketing as part of leading projects across the finish line.
We’re looking for an experienced project manager with a strong background in both waterfall and agile (scrum) project management methodologies to actively lead projects to an on budget, on scope and on schedule delivery. This individual must be an excellent communicator, be well versed in creating detailed project plans, as well as experience in providing status updates to senior stakeholders. You will be responsible for end to end delivery of cross workstream projects in support of TuneCore technology and product roadmaps.
Salary: $135k+
Responsibilities:
Planning and organization: Deliver projects on-budget and on-schedule, including planning, organizing, tracking and reporting on detailed project plans across multiple work streams (schedule management, status reporting, stakeholder management).
Project coordination: Partner with the various workstreams (marketing, product, technology etc.) to drive engagement and partnership in the deliverables and ensure successful delivery within business expectations.
Communication: Provide timely communications to stakeholders in planning, tracking, documenting and communicating status updates for the portfolio.
Risk Management: Proactively identify and manage risks, issues, and dependencies and develop plans to escalate mitigations.
Documentation: Ensure that decisions and outstanding tasks as they relate to projects are properly documented. Create stakeholder documentation
Tools: Utilize enterprise project management tools such as JIRA, Confluence, Smartsheet and other applications to provide project status and reporting
Talent management: Oversee the guidance, mentorship, and professional development of a project manager, ensuring their growth and effectiveness within the project management team.
If required, may step into a Scrum Master role, facilitating agile ceremonies such as planning and estimation exercises for a small project based scrum team.
Ability to perform under pressure with a sense of humor
Possess team-building, motivating, and conflict-resolving qualities
Highly organized and detail oriented, ability to keep track of multiple simultaneous projects and action items.
Self-driven and proactive.
Must have 7+ years of experience working as a project manager delivering large, cross functional projects.
Experience Waterfall methodology as well as familiarity with agile (Scrum) methodologies.
Advanced skills in JIRA, Confluence, Smartsheets and other PM tools.
Strong communication skills with experience creating status reporting and communicating with senior stakeholders.
Experience creating all project management documentation needed for large cross functional projects including project plan, stakeholder updates, RACI, project charter etc.
A proven track record of proactively identifying project risks, issues, and or communication gaps and independently creating solutions.
Minimum of 1 year of people management experience
Education:
A Bachelor’s degree
PMP required, CSM a plus
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical Demands
Not relevant
Join our team as a Senior Accountant, where you’ll play a pivotal role in shaping the financial integrity of our organization. Working closely with the Controller, you’ll drive month-end closing procedures and champion meticulous documentation of our accounting policies. Your expertise will be instrumental in evaluating and proposing internal controls, empowering us to minimize risks and optimize our financial operations. This role is perfect for individuals passionate about leveraging their public accounting background to make a meaningful impact within a dynamic and growing company.
Salary: $83,000-95,000
Responsibilities:
Our Values:
TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, and transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.
We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist.
CSR Strategy: Shaping Music for Good
Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.
We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.
Shapers Program
Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.
BE THE CHANGE
As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.
For the third annual study, BE THE CHANGE: Gender Equality in Music, Believe and TuneCore engaged entertainment data and insights company Luminate to lead the research for the study and expand its scope. With over 1600 respondents from 109 countries, this year’s study includes an increased focus on global reach and adopts an intersectional approach that accounts for respondents’ ethnicity, sexual orientation, disability status, parental status, location, and age among other factors.
Our intent for this study is to inspire meaningful change in the industry.
Recognition and Awards:
2023:
Fast Company’s 10 Most Innovative Companies in Music list (#3, Music Category)
Billboard Women in Music List: Andreea Gleeson, CEO
Billboard Indie Power Players List: Andreea Gleeson, CEO
Billboard’s International Power Players List, Andreea Gleeson, CEO
2022:
Top 50 Crain’s Best Places to Work in NYC
Music Week’s International Woman of the Year: Andreea Gleeson, CEO
Variety’s New York Women’s Impact Report: Andreea Gleeson, CEO
Billboard Indie Power Players List: Andreea Gleeson, CEO
Billboard’s International Power Players List, Andreea Gleeson, CEO
2021:
Billboard 2021 International Power Players List: Andreea Gleeson, CEO
Billboard 2021 Indie Power Players List: Andreea Gleeson, CEO and Matt Barrington, Chief Financial & Strategy Officer
Benefits & Perks: At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:
Paid Time Off including vacation, holidays, paid bereavement, and unlimited paid sick days, “Wellness Fridays” year-round (close at 1pm on Fridays), week-long company-wide week off between Christmas and New Years – every employee needs time to take care of themselves and their family.
Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention.
Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – Your health comes first.
401k match – an investment in your future.
Student loan repayment program
Company wide events, outings and volunteer days – we have team spirit and know how to have fun!
Hybrid Work – employees have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies.
Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and proactively invest in our people.
Exclusive employee free distribution subscription – to ensure you experience the magic of releasing music worldwide (and give us valued feedback!).
Free concert tickets to TuneCore artist’s shows – Giving our teams a front row seat to the music we distribute worldwide and support our incredible artists while we’re at it.
TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.
The Manager, Fraud Prevention will liaise directly with TuneCore artists, TuneCore’s store partners, and a number of internal teams for all issues related to streaming and financial fraud. They will be responsible for managing the day-to-day operations of the Fraud Prevention team, and work collaboratively with TuneCore’s Legal, Product, Artist Support, and other Operations teams to ensure the integrity of our processes, policies, and procedures.
Additionally, they will be responsible for assisting and leading activities around account investigations, abnormal or suspicious account activity relating to account takeover and distribution, monitoring streaming reports for trends of abuse, managing withdrawals, and chargebacks.
The ideal candidate should be a seasoned operations professional with demonstrated experience managing/leading teams and working directly with clients, and has a deep knowledge of process, policy, and procedure with experience in fraud or trust & safety in the music industry. They are a strategic thinker, but can also roll up their sleeves, dig in and support the team to get the job done.
Salary Range: $85,000-90,000
Specific Duties:
Knowledge/Certifications:
Additional Information
Equipment Operations:
Direct Reports
Yes
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Relations with Others:
Education:
Our Values:
TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, and transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.
We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist.
CSR Strategy: Shaping Music for Good
Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.
We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.
Shapers Program
Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.
BE THE CHANGE
As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.
For the third annual study, BE THE CHANGE: Gender Equality in Music, Believe and TuneCore engaged entertainment data and insights company Luminate to lead the research for the study and expand its scope. With over 1600 respondents from 109 countries, this year’s study includes an increased focus on global reach and adopts an intersectional approach that accounts for respondents’ ethnicity, sexual orientation, disability status, parental status, location, and age among other factors.
Our intent for this study is to inspire meaningful change in the industry.
Recognition and Awards:
2023:
Fast Company’s 10 Most Innovative Companies in Music list (#3, Music Category)
Billboard Women in Music List: Andreea Gleeson, CEO
Billboard Indie Power Players List: Andreea Gleeson, CEO
Billboard’s International Power Players List, Andreea Gleeson, CEO
2022:
Top 50 Crain’s Best Places to Work in NYC
Music Week’s International Woman of the Year: Andreea Gleeson, CEO
Variety’s New York Women’s Impact Report: Andreea Gleeson, CEO
Billboard Indie Power Players List: Andreea Gleeson, CEO
Billboard’s International Power Players List, Andreea Gleeson, CEO
2021:
Billboard 2021 International Power Players List: Andreea Gleeson, CEO
Billboard 2021 Indie Power Players List: Andreea Gleeson, CEO and Matt Barrington, Chief Financial & Strategy Officer
Benefits & Perks: At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:
Paid Time Off including vacation, holidays, paid bereavement, and unlimited paid sick days, “Wellness Fridays” year-round (close at 1pm on Fridays), week-long company-wide week off between Christmas and New Years – every employee needs time to take care of themselves and their family.
Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention.
Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – Your health comes first.
401k match – an investment in your future.
Student loan repayment program
Company wide events, outings and volunteer days – we have team spirit and know how to have fun!
Hybrid Work – employees have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies.
Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and proactively invest in our people.
Exclusive employee free distribution subscription – to ensure you experience the magic of releasing music worldwide (and give us valued feedback!).
Free concert tickets to TuneCore artist’s shows – Giving our teams a front row seat to the music we distribute worldwide and support our incredible artists while we’re at it.
TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.
TuneCore’s Artist and Partner Relations team works with our artist community, DSP and industry partners, and internal teams to provide best-in-class digital distribution. Reporting to the Manager of Artist & Partner Relations, the Content Specialist, will join our team and help drive the company’s commitment to independent artists and labels.
Job Purpose:
The Content Specialist role plays a crucial part in maximizing the visibility and impact of our artists’ music across digital platforms. This position focuses on advocating for our artists’ content with our Partners, and securing placements and promotional opportunities while supporting the goals of the Artist and Partner Relations team and TuneCore at large. Central to our mission, this role supports artist development and our label clients.
By leveraging strategic insights and data, developing impactful relationships, providing tailored pitches, and monetizing audio with Content ID, the Content Specialist directly contributes to enhancing our artists’ digital footprint and audience reach. Central to our mission, this role supports artist development and our label clients by identifying and securing the best possible programming for optimal exposure on our partner platforms. The ultimate goal is to help elevate our artists’ profiles and add to their overall development.
In this role, you will also support the Sr. Manager, Artist and Partner Relations, in areas they work within, including artist and partner relations, release strategies and success, brand marketing collaborations, and more.
Independent music industry landscapes are constantly evolving. The successful Content Specialist will demonstrate accountability and ownership through proactive communication, commitment to results, and a problem-solving mentality to ensure their success and client satisfaction.
You will organize priority releases and assets for submission to partner platforms and branded promotions, and coordinate playlisted and featured release tracking. You will manage asset requests and deliveries across stakeholders for ongoing and one-off projects, and maintain client and partner databases, and label clients in TuneCore Studio.
What you’ll bring:
Passion for Independent Music and Industry Knowledge: A genuine passion for music and a deep understanding of the digital music ecosystem, including how DSPs and social media platforms operate, artist marketing, and the challenges faced by independent artists and labels. A desire to make a positive impact on our artists’ careers.
Strong Communication Skills: Effective verbal and written communication skills. You will need to articulate the unique value of an artists’ music compellingly and clearly to DSPs, as well as communicate skillfully with internal teams, partners, artists, and clients.
Strategic Mindset: The ability to effectively collaborate on the development of trade marketing strategies that align with both client and company goals. This includes understanding and keeping current on programming, promotional and feature opportunities, changes to DSP and social media platforms, and leveraging data to make informed pitches.
Relationship Building: Build and maintain strong, healthy relationships with TuneCore’s teams, partner representatives, artists, and clients. This role requires someone who is personable, responsible, and capable of nurturing long-term partnerships.
Organizational Skills: Have strong planning and scheduling skills to ensure successful pitching and cross-team collaborations. Effective task, time and information management skills are paramount, as is attention to detail and the ability to multitask.
Accountability and Ownership: Demonstrate through proactive communication, a commitment to results, a problem-solving mentality, and meticulous management of priority releases to ensure success and client satisfaction.
Adaptability and Flexibility: The ability to adapt to a constantly evolving landscape, and efficiently and effectively respond to new trends, platform changes, or artist and business needs is essential.
Negotiation Skills: The ability to negotiate opportunities that benefit both artists and partners. This requires a combination of knowledge sharing, presentation skills, assertiveness and diplomacy.
Analytical Skills: The ability to analyze data, understand performance metrics, and derive actionable insights to inform strategies and measure success.
Problem-Solving Abilities: The ability to navigate challenges and overcome obstacles to achieve desired outcomes. Creativity and resourcefulness in problem-solving are vital. Cultural Sensitivity: Understanding and respect for diverse cultural backgrounds of our colleagues, artists, clients, and partners. Must ensure strategies and communications are inclusive, diverse and considerate.
Tech-Savviness: Proficiency, passion and curiosity for technology and digital distribution. Collaboration: Work effectively with clients, partners and internal teams to achieve our common goals.
A Client-Centric Approach: Commitment to delivering an exceptional client experience while continuously seeking ways to add value and exceed client expectations.
Specific Duties and Responsibilities:
End-to-end coordination of TuneCore’s Pitch program:
Artist and Partner Relations tasks and projects:
Related Teams:
Direct Reports: None
Additional Information Other Duties:
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to fingers, handle or feel; and reach with hands and arms.
Our Values:
TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, and transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.
We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist.
CSR Strategy: Shaping Music for Good
Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.
We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.
Shapers Program
Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.
BE THE CHANGE
As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.
For the third annual study, BE THE CHANGE: Gender Equality in Music, Believe and TuneCore engaged entertainment data and insights company Luminate to lead the research for the study and expand its scope. With over 1600 respondents from 109 countries, this year’s study includes an increased focus on global reach and adopts an intersectional approach that accounts for respondents’ ethnicity, sexual orientation, disability status, parental status, location, and age among other factors.
Our intent for this study is to inspire meaningful change in the industry.
Recognition and Awards:
2023:
Fast Company’s 10 Most Innovative Companies in Music list (#3, Music Category)
Billboard Women in Music List: Andreea Gleeson, CEO
Billboard Indie Power Players List: Andreea Gleeson, CEO
Billboard’s International Power Players List, Andreea Gleeson, CEO
2022:
Top 50 Crain’s Best Places to Work in NYC
Music Week’s International Woman of the Year: Andreea Gleeson, CEO
Variety’s New York Women’s Impact Report: Andreea Gleeson, CEO
Billboard Indie Power Players List: Andreea Gleeson, CEO
Billboard’s International Power Players List, Andreea Gleeson, CEO
2021:
Billboard 2021 International Power Players List: Andreea Gleeson, CEO
Billboard 2021 Indie Power Players List: Andreea Gleeson, CEO and Matt Barrington, Chief Financial & Strategy Officer
Benefits & Perks: At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:
Paid Time Off including vacation, holidays, paid bereavement, and unlimited paid sick days, “Wellness Fridays” year-round (close at 1pm on Fridays), week-long company-wide week off between Christmas and New Years – every employee needs time to take care of themselves and their family.
Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention.
Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – Your health comes first.
401k match – an investment in your future.
Student loan repayment program
Company wide events, outings and volunteer days – we have team spirit and know how to have fun!
Hybrid Work – employees have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies.
Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and proactively invest in our people.
Exclusive employee free distribution subscription – to ensure you experience the magic of releasing music worldwide (and give us valued feedback!).
Free concert tickets to TuneCore artist’s shows – Giving our teams a front row seat to the music we distribute worldwide and support our incredible artists while we’re at it.
TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.
