Contract Management Specialist

Legal
Permanent
India, Mumbai

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Company Description

Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency.  

Operating in 50+ countries, with more than 2,000 employees, Believe offers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher.  

Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers. 

With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards.   

Believe is a simplified joint-stock company under French law. Learn more at www.believe.com 

Ready to #setthetone with Believe? 

The Job

As a Contract Management Specialist within the Contract and Account Management (CAM) team, you will play a pivotal role in bridging the gap between legal integrity and commercial success. This is a central operations role based in India, offering a global footprint as you support multiple international Business Units.
You will serve as a critical business partner to our Sales and Legal teams, ensuring seamless contract execution, risk mitigation, and operational excellence.

  • Reporting To: Head of Customer Finance and Legal Operations (Based in India)
  • Location: India (Central Operations)

Key Responsibilities
Contract Lifecycle & Workflow Management

  • End-to-End Validation: Review, validate, and electronically execute contracts, contractual annexes, and amendments for LAS and Artist Services.
  • Risk & Compliance: Conduct rigorous KYC (Know Your Customer) procedures, verifying producer data, legal entities, contractual terms, and required approvals.
  • Strategic Advisory: Act as a dedicated business partner to Sales teams, providing high-level Contract Lifecycle Management (CLM) and ticketing support.
  • Deviation Analysis: Analyze and process contractual deviations from standard clauses, escalating complex legal or financial risks when necessary.

Operational Excellence & Data Integrity

  • SLA & KPI Optimization: Manage contractual workarounds while strictly adhering to SLAs, actively driving initiatives to reduce signature lead times and improve overall KPIs.
  • Systems & Back-Office Governance: Oversee and maintain critical contractual data within back-office tools, including account configurations and royalty tool settings.
  • First-Level Operability Analysis: Evaluate contract structures to guarantee the seamless execution of commercial and legal commitments.
  • Special Projects: Lead and execute ad-hoc operational campaigns, including contract migrations, bulk amendment rollouts, data corrections, and new client onboardings.

Qualifications

Education & Experience

  • Degree: Bachelor’s degree in Business, Law, Finance, or a related field.
  • Industry Passion: A keen interest in the music industry, digital streaming platforms, and emerging entertainment technologies.

Technical & Linguistic Proficiency

  • Tools: Proficient in Google Workspace; experience with CLM (Contract Lifecycle Management) tools and back-office database management is highly preferred.
  • English: Full professional proficiency (written and spoken) is mandatory.
  • French: Professional fluency in French is a strong advantage given our global footprint.

Core Competencies

  • Analytical Mindset: Exceptional attention to detail with the ability to spot data discrepancies and legal mismatches easily.
  • Process-Driven: Proactive mindset focused on continuous improvement, optimizing tools, and streamlining workflows.
  • Autonomy & Prioritization: Proven ability to work independently, manage competing priorities, and deliver under tight deadlines.
  • Collaboration: Strong team spirit with the communication skills required to partner effectively across cross-functional, international teams.

Additional Information

Benefits @Believe: 

#Flexibility – Just punch in leaves, not intime and out time 

#Office perks – a game of foosball, table tennis to bat the afternoon lacklustre, free event pass for exclusive and limited shows, music subscription, etc 

#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture 

#Transperancy – engaged in secondary activity just disclose it to us 

#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future. 

Disclosure:

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.