Senior Leader – Editorial & Marketing Partnership

The Job

Job Description

The position is responsible for working with key digital retail partners and help coordinate with our international offices on front-line marketing initiatives for our extensive new release schedule and catalog. Experience in Digital Marketing and digital retail promotion across streaming platforms and mobile is integral to the role. The position reports directly to the Global Head of Artist Services Trade Marketing, as well as the local Head of Sales for Artist Services. The Head of Trade Marketing manages the local Trade Marketing team and ensures that the global strategy for Trade Marketing is implemented. In addition, a strong focus on educating the team, plus artist Managers on best practices, strategy and the evolution of platforms.

1. Team Management: 

  • Inspire team members with data-centric, entrepreneurial, and problem-solving mindset.
    • At all times be a role model for the team and set highest standards.
    • Coach, mentor the team and build future business leaders with a hands-on approach.
  • Understand the distribution business model in its entirety and chalk out  specific OKRS for the team that is highly objective in nature.
  • Collaborate with sales & video team to ensure seamless flow of information, set up processes with measurable SLA’s , monthly reviews to analyse impact on believe market share.
  • Training of new team members, with support from E-Learning platform and Global Head.

2. Digital Retail:

  • Working with editorial heads of digital retailers to ensure they are aware of priority releases, optimizing the promotional information that is available and ensuring our releases receive strong coverage. Conduct quarterly business reviews OR Road shows with digital retailers to fill need gap.
    • Create world class white papers on each Local DSP ; Their current and future editorial strategy
  • Build a credible relationship with top management of digital retailers and be a positive influencer in the ecosystem.
    • Work closely with every local DSP ; Gauge genre movement ; Top release movement ; introduction of new genres.
    • Work on DSP backstage to identify genre wise believe market share ; Closely coordinate with Local support to extract and analyse key market information.
  • Focus on International Key Release strategy, with a clear objective of breaking acts internationally in multiple markets. 
    • Map international markets , Indian diaspora , top local stores in top 20 countries , curate content for Indian diaspora , engage with editorial teams directly or respective TMM in that region.
  • Collaborating on the conception, development and rollout of new marketing and promotion services for artists. 
    • Create world class white papers on each Local DSP ; Their current and future editorial strategy
  • Work with the artist Management team to ensure we are able to work as early as possible on key projects, building innovative and engaging marketing campaigns.

3. Internal Process:

  • Work closely with Global Head of Trade Marketing to ensure Trade Marketing strategy is adhered to on a local level, with a strong attention to internal processes.
  • Set up regular weekly calls with Sales & Video team to identify key releases and how to build robust processes and drive value.
  • Set one on one meetings with Head of Label Distribution OR Head of Sales  strategy meetings on key releases.

 4. Strategy :

  • Recommend long term strategy to local Head of Sales on content genre acquisition , local DSP consumption patterns , introduce newer forms of marketing front line releases.
  • Network with industry experts to identify best practices on content marketing and adapt to believe ecosystem.
  • Drive strategy to globalise believe front line releases of artists & labels with the help of believes international presence.

 

Key Attributes :

·           Problem solver ; Enterprising.

·           Collaborative mind ; Team player

·           Constantly seeks possibilities and solutions

·           Hand on approach but not micromanagement.

·           Data centric ; Highly objective driven

·           Has ears for music

·           Must know how to present a music sales pitch; Highly proficient in powerpoint, MS excel , MS Access.

·           Must be approachable all times ; humble.

·           Be a 100% brand ambassador of believe values – Care, Transparency, Fairness, Expertise and Innovation

Qualifications

Graduate / Post Graduate

Additional Information

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, martial or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

Talent & Booking Associate Manager

The Job

·      Understand artist goals and needs

·      Day to Day Marketing & Sales

·      Devise project roll out plans with timelines

·      Understanding of recording/live/publishing/distribution.

·      Form network with artistes

·      Set up new music Listening session with ASD(A&R)

·      Weekly/Timely meetings with artists

·      Seamless coordination with artist booking and sales

 

·      Sales:

·      Generate and service inquiries

·      Negotiate and execute deals/contracts (with Artist/Event/Client)

·      Cultivate Relationships in market

·      Meet Quarterly and Yearly targets

·      Prepare weekly/monthly/annual Sales Report

·      Coordinate and Service briefs from partner companies/verticals/Departments (EntCo/Venus/ASD)

 

Strategy:

·      Build profitable sales and marketing plan for the Artist

·      Focus on building artist P&L with sales

 

Co-ordination & Execution :

·      Accompany Artist at gigs

·      Oversee, Manage and coordinate on Riders & logistics

·      Day to Day Social Media Management

·      Coordinate with ASD for content based opportunities

·      Coordinate with Booking Agents

 

Reporting & Performances :

·      Deliver sales and marketing reports to vertical head.

·      Timely Feed back to artist

·      Updating EPK and Newsletters

 

Qualifications

Skills

·      Negotiation Skills

·      Excellent relationships, artist friendly, client servicing skills

·      Industry knowledge / happenings / competition

·      Digital friendly  (To handle artist social media)

·      Data driven: ability to analyze and use data to optimize development  

·       Structured, organized, ability to follow process and monitor budgets

·      Motivated to work with a fast moving and rapidly developing roster

·       Capable of juggling various projects at the same time

·       Extensive knowledge of market  

·       Hindi, English, Regional Language

 

Experience

·      1/2 years Artist management & Booking.

·      Artist Booking  , Client Servicing / Event Sales.

Additional Information

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, martial or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies

Senior Accountant

The Job

Accounts Receivable:

·       Ensuring proper accounting of receipts in Accounting Software

·       Ensuring raising invoices for business on timely basis

·       Ensure that revenues are accounted properly

·       Prepare revenue accrual working

·       Prepare Ageing statements and other reports as and when required

·       Reconciliation & Accounting of TDS Receivable

·       Reconciliation of TDS Receivable with 26 AS

·       Obtaining Balance Confirmation from Customers

·       Preparing and submitting statements for statutory compliance

·       Assisting and coordinating during External & Internal Audit

 

Cash Management:

·       Prepare Bank Reconciliation Statement, BRS Prepared and submitted in time

·       Circulate unaccounted Credits & Debits to the respective teams for accounting

·       Submit Reports as and when required by the management and auditors.

·       Foreign currency transaction clearance from bank.

·       Maintaining effective communication with the Bank.

·       Timeliness in recording the transactions

 

General Ledger:

·       Prepare & Record the Journal Vouchers

·       Pass adjustment entries for rectification, reallocation, and adjustments

·       Review accounting entries passed by accounts assistants

·       Scrutinize General Ledger

 

Accounts Payable:

·       Recording & Reviewing Invoice Transactions for Proper Cost Centre Allocation

·       Recording & Reviewing Credit Memo, Debit Memo Transactions

·       Verify & Ensure documentation before making the Payment

·       Prepare & Maintain Payment Schedules

·       Maintain and update the prepaid schedule

·       Record & Update the Advance to Vendors schedules

·       Follow ups for Settling the Advance, Submitting invoice, Debit memo & Credit Memos

·       Prepare and circulate letters or statements to banks & Vendors

·       Submit ageing report and prepare reports as and when required by the Management, Auditor & Other  Stakeholders

·       Ensure Statutory Deductions are appropriately accounted

·       Obtaining Balance Confirmation from Vendors

Qualifications

Experience:  4 – 5 years of working experience

Qualification: BCOM /MCOM

Additional Information

Mandatory Skills:

·       Require hands on experience in the areas of Accounting, Direct and Indirect tax

·       Must have an eye for detail and should possess strong Strategic and analytical skills

·       Ability to work in a dynamic environment and lack of well-defined procedures/changing work mix

·       The role would involve performing tasks and meeting deadlines and strive to continuously improve the quality. The candidate must be extremely hands on and focused towards on time delivery with accuracy.

·       Good communication and people skill . Ability to independently communicate with seniors in the business

 

Desired Skills:

·       Demonstrates a positive attitude while focusing on completing tasks or goals

·       A forward-thinking person with strong communication, analytical & organizational skills

ARTIST SUPPORT SPECIALIST (H/F/N)

The Job

As an Artist Support Specialist, you will work directly with TuneCore artists to help them distribute their music online, answer their questions, and resolve any issues they have about their service.  In this role, you will primarily support our growing French market over email, so fluency in French is a must

  • Answer customer emails, DMs, and phone calls to help artists distribute their music, and to use other TuneCore services

  • Resolve issues and questions customers have about TuneCore products and services

  • Work within TuneCore’s administrative system to update and correct account issues; cancel account content as needed

  • Product account management

  • Provide reporting on customer and product issues

  • Work with a team on special projects as needed

  • Report technical and communication issues in order to better service TuneCore artists

  • Perform other duties as assigned by management

  • Work on a flux schedule to provide support for our artists over weekend hours.
     

Qualifications

  • Fluent in English and in 2 of any of the following languages: Hindi, Punjabi, Gujarati, Marthi. Tamil, Telugu, Kannada
  • At least one year of experience working in an office and/or customer service

  • Strong communications skills: written, verbal, and interpersonal

  • Working knowledge of Mac and the Microsoft Office Suite

  • Manage time effectively and prioritize workload

  • Ability to work well independently, and as part of a team

  • A basic understanding of the digital music industry is a plus

  • Experience with Zendesk is a plus


Why join us? At Believe, our leitmotif is simple: openness, passion and involvement!

We will also appreciate your agility, your sense of innovation, your excellent relationship and your enthusiasm!

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age,
family status, pregnancy, race, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

Manager – Talent Acquisition

The Job

The talent acquisition manager is responsible for full cycle recruiting to source, select and hires top talent for nationwide locations. In addition, the role is responsible for establishing and maintaining effective recruitment metrics, processes, systems and tools; delivering an excellent candidate experience; and contributing to the representation of Believe employer brand and culture.

 

This position reports to the People Director and works in partnership with local and global stakeholders.

Responsibilities:

  • Responsible for full cycle recruiting functions to assist in maintaining a continuous pipeline of qualified candidates
  • Design, plan and execute selection processes (conduct interviews and screening calls, etc.)
  • Creatively attract new talent using multiple sources to advertise, source and recruit
  • Develop sustainable talent acquisition and hiring plan for staffing and recruitment. You will assist in identifying and selecting qualified candidates.
  • Creatively attract new talent using multiple sources to advertise, source and recruit
  • Implement progressive sourcing strategies including networking, social media, professional associations and organizations to provide access to top tier applicants
  • Effectively manage the use of the applicant tracking system & hiring process
  • Maintain accurate and organized recruitment/applicant files in order to contribute to the efficiency and effectiveness of the recruitment function
  • Providing with critical Talent Acquisition metrics and management information in order to make data driven decisions
  • Identifying gaps and driving improvements across metrics including Time to Fill, Hiring Manager Satisfaction, Cost Per Hire and Quality of Hire
  • Design, plan and execute employer branding activities. You will deploy, according to believe values and policies, relevant local communications to increase our local visibility in the market.
  • Plan employee referral programs
  • Strong understanding and experience for Campus Hiring
  • Build strong relationships with stakeholders to understand and meet the hiring needs of their respective verticals.
  • Provide innovative insight and ideas for filling complex and hard to fill positions
  • Partner and manage recruitment agencies and other vendors, (i.e. external recruiters) associated with recruitment; ensure vendor contracts are in place and approved

Qualifications

Bachelor’s degree required, Post graduate preferred.

Experience supporting Media, Entertainment, Technology, Gaming, and Music industry preferred

Additional Information

Skills Required:

  • Ability to collaborate and foster a culture of continuous improvement in line with Believe’s guiding principles.
  • Passionate about hiring and recruitment.
  • Minimum of 7 years of experience as a recruiter responsible for full cycle recruitment and employer branding techniques in a corporate or staffing environment for an established organization and HR department
  • Experience developing interview guides preferred
  • Experience with applicant tracking systems – SmartRecruiters a plus
  • Behavioural-based interviewing
  • Must have ability to navigate and deploy different selection methods (referrals, social media hiring etc.) and prefer experience with direct sourcing of resumes from employment web sites (e.g. LinkedIn)
  • Experience in Sales hiring for sales roles.
  • A sense of ownership and pride in your performance and its impact on the business success
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Outstanding written and verbal communication skills; must be an articulate and persuasive communicator with solid business and compensation acumen
  • We are looking for an ambitious and self-driven Talent Acquisition Manager to join our team

Digital Marketing Associate Manager

The Job

We are looking for a Passionate Digital Marketing Associate Manager to develop, implement, track and optimize our digital marketing campaigns across all digital channels.

1.     Planning digital marketing campaigns, including YouTube, Social Media and Digital advertising

2.     Build and Improve our artists social media presence across all digital channels

3.     Measuring and reporting on the performance of all digital marketing campaigns.

4.     Identify trends and insights, and optimize spend and performance based on the insights

5.     Brainstorm new and creative growth strategies

6.     Plan, execute, and measure experiments and conversion tests

7.     Collaborate with agencies and other vendor partners

8.     Evaluate emerging technologies and platforms. Provide thought leadership and perspective for adoption where appropriate.

Profile:  

  • Excellent knowledge of the current music market landscape and trends. 

  • A keen and creative interest in digital technologies and digital marketing opportunities. 

  • The ability to work to deadlines and work under pressure. 

  • The ability to multi task, prioritise and manage multiple projects simultaneously. 

  • Intermediate knowledge of Microsoft Word, Excel and PowerPoint. 

  • The ability to work alone and be pro-active 

  • High level of verbal and written communication skills. 

  • Friendly nature and good interpersonal skills. 

  • A passionate, diligent self-starter. 

  • A genuine passion to work in the music industry. 

  • Job will involve teleworking (work from home) and bi-weekly office meetings

Additional information

1.     Proven working experience in digital marketing

2.     Demonstrable experience leading and managing projects on own.

3.     Working knowledge of digital ad platforms

4.     Strong analytical skills and data-driven thinking

5.     Up-to-date with the latest trends and best practices in online marketing and measurement

6.     Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.

Qualifications

Graduate / Post Graduate

Additional Information

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, martial or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

Artist Relations Distribution Associate Manager

The Job

As a Artist Distribution Relations – Associate Manager you will support the team in a constantly technological, strategical and mutating environment with changing processes and policies.

Thanks to a perfect understanding of our products and client’s needs, a solid customer success strategy, and an in-depth thinking of the music market you will be able to, achieve revenue objectives and manage a portfolio of artists. You will directly report into Artist Distribution Relations – Senior Leader.

Your Role & Missions

Your role is to :

(1) ensure contract renewal for our existing accounts

(2) ensure customer satisfaction, engagement, and success

We expect you to be the contact point of client and to :

  • Deliver flawless service, and ensure cross-functional collaboration of teams, especially in terms :
    • Operational support (liaising with customer support teams for LM, or handling some issues for ARM)
    • Marketing optimization (with Editorial and Marketing Partnership teams)
  • Proactively provide best strategic support (proposing go-to-market strategies, quarterly business reviews, providing insights, etc)
  • Carefully focus your time and efforts on qualified customers, by monitoring closely your accounts’ performance
  • Upsell services which meet artist and/or label needs and potential
  • Participating in year-on-year development of customer’s revenue and gross margin
  • Be responsible for renewal of contracts

Skills:

Business skills :

▪ Deep knowledge of the local Go-to-Market strategies (releases strategy etc…)

▪ Understanding of the music ecosystem

▪ Perfect knowledge of our products/offers

Soft skills :

▪ Customer focus

▪ Active listening, relationship building

▪ Problem-solver

▪ Educator

▪ Analytical, data-addict

▪ Performance-driven

Qualifications

Graduate and above

Additional Information

  • Proven track record in client servicing

  • Deep knowledge of the indie artists landscape 

  • Solid network in the music industry with a first experience in distribution 

  • Passionate about technology, data and artists development

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, martial or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

Content Quality Administrator

The Job

As part of its Content Operations business, Believe Distribution Services is currently looking for a Content Specialist for English Content. Working within our international Content team, the candidate will perform the following tasks, both internationally and for the local market, specifically focusing on music content of english music which includes:

  • Validate digital music metadata content, in accordance with the rules outlined by iTunes and other international digital music stores (training will be given)
  • Check and verify all metadata submitted by labels and artists
  • Ensuring that the content is processed as soon as it is submitted by the labels/artists respecting the release date of the submitted releases
  • Ensure the quality check of the release which includes metadata and thumbnail guidelines to be adhered while processing the releases
  • Ensure proper coordination with the central team of Believe for the release validation process

Qualifications

  • Bachelor’s degree
  • Keen interest in music industry, new technologies, digital music platforms etc.
  • Proactive and willing to improve process and tools
  • Organised, reliable and independent
  • Motivated and curious, you know how to prioritize the work given
  • Team spirit
  • Proficient using Microsoft Office
  • Fluency in English is mandatory, both written and spoken

Additional Information

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, martial or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies

Client Services Manager

The Job

The Manager, Client Services is responsible for leading the relationship with several clients and artists and will be responsible for working in teams, effectively executing on ground events, IPs and branded campaigns.

  • Works directly with creative, sales and production teams to facilitate ongoing updates and communications from the client.
  • Demonstrates understanding of client’s business/competitive marketplace (can effectively anticipate questions, demonstrates broader business implications and addresses or pushes back on questions/inquiries)
  • Manages the development and delivery of a variety of client deliverables including but not limited to: event reports, strategic presentations and status documents
  • Operates as client’s daily contact on project status & requests, while coordinating cross-department
  • Maintains a strong understanding of all digital channels and their intricacies to help develop cross channel integrated media plans
  • Helps coordinate and develop yearly planning initiatives along with creating timelines and managing client expectations
  • Proactively recognizes opportunities and demonstrates intellectual curiosity and creativity in generating business ideas with Supervisor/Director
  • Coordinates and organizes all client resources to ensure team is updated on material changes and priorities at all times
  • Assists with logistics, presentations, and planning materials for business growth opportunities   

Qualifications

  • Minimum Bachelor’s degree or equivalent experience 
  • +6 years of agency experience
  • Proficiency in Microsoft Word, PowerPoint, Excel, Outlook, OneNote
  • Experience and knowledge of best practices in cross channel marketing initiatives
  • A desire to learn and grow every day
  • Extremely detail oriented and extensive understanding of client budget management
  • Experience working and collaborating with individuals of multiple backgrounds
  • Experience running media across Social, SEM and Display
  • Additional analytics background is not need but preferred
  • Exhibit passion for the work –  willing to stand up for the team and for their ideas
  • Strong understanding of campaign and event creation and implications on timelines. Experience scoping out major initiatives.
  • Proactively recognizes opportunities and demonstrates intellectual curiosity

Additional Information

Believe Entertainment is a first of its kind  offering its clients a unique banquet of services from design, concept and on ground event management to artist management, digital content expertise as well as sync and music licensing opportunities. Music is the core DNA of the company and the language we use to communicate ideas and experiences across 46 countries worldwide. 

CSR & Engagement Specialist – APAC

The Job

You will be part of the Global CSR & Engagement team, within People Department. You will report to the Global CSR & Engagement Director, and work closely with APAC HR Directors (India/SEA & China) and the regional HR Teams.

– Manage the deployment of our CSR policy and roadmap in the APAC region in collaboration with the CSR Team, with the local HR, the Leadership and business teams, our ambassadors, and our external partners

– Contribute to strategizing CSR (Corporate Social Responsibility) Policy and support the deployment of priority actions, in particular in the areas of diversity, equity and inclusion (DEI), gender equity (training, gender index, monitoring of objectives, etc.) and well-being, as well as environmental actions.

– Responsible for successful implementation of the Ambassador Program at APAC level and support the Central team to define and implement the best practices at Group level, facilitate and organise Local CSR Steering Committee meetings at different regions in APAC, contribute to the recruitment of new ‘ambassadors’ among employees

– Well versed with the local CSR/sustainability compliance and regulations

– Liaise with internal stakeholders (Finance/Legal/HR) and external stakeholders (non-profits/community stakeholders) to strategize and create impactful and sustainable CSR programs.

– Regular monitoring, impact mapping and reporting the progress of existing projects to relevant stakeholders

– Responsible for planning and driving CSR programs, employee engagement programs (including internal engagement survey) and employee volunteering drives

– Support the communication team to drive CSR communication across relevant platforms

– Contribute to the CSR reporting, analyze qualitative and quantitative data and dashboards for APAC

Qualifications

– Bachelors/Masters in Social Work, Marketing, or related field

– 5+ years of experience in CSR initiatives, engagement, DEI, and/or HR topics in a complex, fast-paced global environment

– Well versed with the local CSR mandates

– You are passionate about CSR & DEI issues, enthusiastic about working on employee engagement and well-being issues and eager to make a positive impact.

– You know how to structure ideas in order to build a concept and project.

– You have excellent communication skills and are able to clearly articulate messages in English both in writing and orally, to audiences at all levels of the company.

– You have a strong ability to facilitate workshops.

– You like to work in a team and know how to collaborate effectively with teams from different locations and cultures.

– You are autonomous and have a strong sense of initiative.

– If you recognize yourself and have previous experience in employee engagement, CSR implementation, HR development or change management in an international environment, this is the job for you!

Additional Information

Believe is committed to equal employment opportunity regardless of origin, sex, sexual orientation, gender, age, marital status, pregnancy status, political opinions, union activities, religious beliefs, physical appearance, last name, place of residence, health status, or disability

Hiring process: 

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