ID – Business Developer – Label (Internal Consultant)

The Job

Within the Label and Artists Solutions team, you will contribute to Believe’s success by acquiring new clients and implementing local sales strategy, designed with the Business Development Leader, through:

  • Sourcing and building a pipeline of new artists and/or labels
  • Negotiating deals with qualified leads, in compliance with defined business rules, complexity of local market
  • Adapting to service innovations and increasing complexity in deal structure
  • Monitoring your performance using tools and dashboards
  • Ensuring streamline communication with all stakeholders
  • Ensuring the best transition with the team that will handle customer’s day-to-day relationship and support (especially account management team)

Qualifications

  • More than 4 years of proven track record in sales and negotiation in a fast-growing environment (technology, services, media, entertainment)
  • Knowledge of digital ecosystem and passionate about Music
  • Ability to multitask, prioritize and manage multiple projects simultaneously
  • Excellent written and verbal communication skills
  • Highly motivated, structured and organized priority with excellent time management skills

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

ID – People Business Partner

The Job

  • Enable business and function leaders by building strong partnership with all stakeholders to deliver value-added services on people-related matters in alignment to the organisation’s mission and objectives
  • Work closely with the business and function leaders and HR to facilitate change management and effective implementation of people-related policies, processes, and guidelines that directly supports business strategies
  • Drive the talent management process, including managing talent acquisition, talent development in collaboration with all key stakeholders
  • Support the implementation of HR projects such as compensation benchmarking, HRIS implementation, etc
  • Provide day-to-day performance management guidance to people managers (e.g., coaching, counselling, career development, disciplinary actions) to manage and resolve employee relations issues
  • Work closely with management and employees to enhance employee work experience, improve engagement and retention and drives organisational excellence

Qualifications

  • More than 10 years of human resource leadership experiences in a fast-growing environment (technology, services, media, entertainment)
  • Experience and comfortable working in a start-up environment
  • Demonstrate excellent leadership qualities and a good people manager
  • Strong ability to engage and manage interpersonal relationships across all levels
  • Resourceful with high energy level, result-orientated, self-starter, team player and able to thrive in a fluid and dynamic environment
  • Possess excellent influencing and interpersonal, verbal and written communication skills and able to develop and forge positive professional relationships with all levels of the organisation
  • Possess strong analytical skills and able to solve complex issues quickly and creatively
  • Good team player, a self-starter; ability to work in a fast-paced and dynamic environment

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability.

ID – Label Manager (Internal Consultant)

The Job

Missions

  • Ensure contract renewal for our existing accounts
  • Ensure customer satisfaction, engagement and success

You will be the contact point of client and to :

1.  Deliver flawless service, and ensure cross-functional collaboration of teams, especially in terms of:

  • Operational support (within internal team)
  • Marketing optimization (with Editorial and Marketing Partnership teams)

2.  Proactively provide best strategic support (proposing go-to-market strategies, quarterly business reviews, providing insights, etc)

3.  Carefully focus your time and efforts on qualified customers, by monitoring closely your accounts’ performance

4. Upsell services which meet artist and/or label needs and potential

5. Participating in year-on-year development of customer’s revenue and gross margin

6. Be responsible for renewal of contracts

Qualifications

  • 3 – 4 years in music business
  • Deep knowledge of the local Go-to-Market strategies
  • Understanding of the music ecosystem
  • Fluent in English and native language

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

ID – Video Channel Manager (Internal Consultant)

The Job

  • Daily video optimization/analyzation support for producers including maximizing watch time hours, platform engagement, audience growth, monetization growth, and community interaction, etc.
  • Elaboration of Business Reviews, Optimization Plan, Channel Audit, Analysis, and support Sales team in potential acquisition targets
  • Educate and on-boarded the producers on product knowledge such as YouTube analytics, YouTube Policies and Copyrights, etc.
  • Implement strategies and Best Practices for artists’ and labels’ channels across video platforms.
  • Work closely with Video Rights and Distribution Team to analyse clients’ concerns to solve complex support problems by troubleshooting and investigating client and product, prioritizing and escalating issue reports through JIRA.
  • Work closely with Head of Distribution and Regional Head of Video in order to improve client relationships and ensure the execution of the local strategy through the respect of internal process.

Qualifications

  • 2 – 3 years of experience as YouTube Channel Manager / Creator Development.
  • Understand YouTube Ecosystems and capable of YouTube Analytics or YouTube CMS.
  • A team player with positive attitude, investigative mindset, clear communication, attention to detail skills.
  • Passionate about Music and all things Digital and social media
  • Fluent in English and local native language

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

ID – Customer Support (Internal Consultant)

The Job

Part of our Sales team and based in Indonesia, you will be the local point of contact for our Customers. 
Customer Support team member will achieve his/ her mission by providing timely, qualitative and innovative answers with care and transparency using a high level of communication skills.


As a Customer Support you will use our ticketing tool (Zendesk) and you will have to handle a daily number of requests.
You will also have to contribute to team effort to maintain high customer satisfaction and excellent standards service.

  • Ensure a good quality of answers to our Customers regarding various subjects such as content delivery or modifications, payments and reporting
  • Make sure to give efficient solutions and answers in a minimal delay
  • Contribute to create resources in our knowledge base to improve the autonomy of our clients
  • Training & onboarding for Artists and Labels on our tools

Qualifications

  • Knowledge of Customer Support ticketing system i.e. Zendesk, JIRA etc
  • Good communication skills
  • Problem solving mindset
  • Product knowledge
  • Attention to detail
  • Passionate about music and technology
  • Fluent in English and Bahasa Indonesia

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

ID – Editorial & Marketing Partnerships Manager (Internal Consultant)

The Job

  • Handle day to day relationships with DSPs – set up communication process and tools;
  • Develop market share and revenue;
  • Explore ways to further our catalogue visibility;
  • Develop strong knowledge on playlisting and on-store promotion strategies;
  • Develop marketing partnerships with DSPs – imagine, build and deploy innovating marketing campaigns with top retailers (content creation, co-marketing, etc) in coordination with Artist Distribution team;
  • Reporting and Performances – deliver trade marketing reports to all teams, monitor KPI and analyse performances;
  • Monitor local market practices – competitive initiatives and local market trends in Thailand
  • International – promote IKRs (International Key Releases) in Indonesia

Qualifications

  • Passionate about Music
  • Good in reading data and data analysis
  • Ability to multitask, priorities and manage multiple projects simultaneously
  • Knowledge of all digital music services in Indonesia
  • Excellent written and verbal communication skills
  • Highly motivated, structured and organized priority with excellent time management skills
  • A team player with positive attitude
  • Fluent in English and local native language
  • 3 – 4 years in marketing music and good knowledge/ experience in artist marketing

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

ID – Label Manager (Internal Consultant)

The Job

Missions

  • Ensure contract renewal for our existing accounts
  • Ensure customer satisfaction, engagement and success

You will be the contact point of client and to :

1.  Deliver flawless service, and ensure cross-functional collaboration of teams, especially in terms of:

  • Operational support (within internal team)
  • Marketing optimization (with Editorial and Marketing Partnership teams)

2.  Proactively provide best strategic support (proposing go-to-market strategies, quarterly business reviews, providing insights, etc)

3.  Carefully focus your time and efforts on qualified customers, by monitoring closely your accounts’ performance

4. Upsell services which meet artist and/or label needs and potential

5. Participating in year-on-year development of customer’s revenue and gross margin

6. Be responsible for renewal of contracts

Qualifications

  • 3 – 4 years in music business
  • Deep knowledge of the local Go-to-Market strategies
  • Understanding of the music ecosystem
  • Fluent in English and native language

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

Discover our Family

Believe is above all a passion for music, tech, and digital marketing, shared by over 1,500 talented people in more than 50 countries. It is a visionary and entrepreneurial spirit that drives us and makes us one of the world’s leading digital music companies whose moto is to shape the future of music. Believe’s mission is to develop independent artists and labels in the digital world by providing them the solutions they need to grow their audience at each stage of their career and development, in all local markets around the world, with respect, fairness and transparency. 
 
Believe is a tribe of experts who successfully meet the challenges of the transformation of our music industry every day. It’s an adventure, a human adventure, and one that is propitious and stimulating for all of us. 
 
Finally, Believe is a story that began in 2005 and that we must continue to narrate, now, and with you.

ID – Video Channel Manager (Central/East Java) (Internal Consultant)

The Job

  • Daily video optimization/analyzation support for producers including maximizing watch time hours, platform engagement, audience growth, monetization growth, and community interaction, etc
  • Elaboration of Business Reviews, Optimization Plan, Channel Audit, Analysis, and support Sales team in potential acquisition targets
  • Educate and on-boarded the producers on product knowledge such as YouTube analytics, YouTube Policies and Copyrights, etc
  • Implement strategies and Best Practices for artists’ and labels’ channels across video platforms
  • Work closely with Video Rights and Distribution Team to analyse clients’ concerns to solve complex support problems by troubleshooting and investigating client and product, prioritizing and escalating issue reports through JIRA
  • Work closely with Head of Distribution and Regional Head of Video in order to improve client relationships and ensure the execution of the local strategy through the respect of internal process

Qualifications

  • 2 – 3 years of experience as YouTube Channel Manager / Creator Development.
  • Understand YouTube Ecosystems and capable of YouTube Analytics or YouTube CMS.
  • A team player with positive attitude, investigative mindset, clear communication, attention to detail skills.
  • Passionate about Music and all things Digital and social media
  • Fluent in English and local native language

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

Discover our Family

Believe is above all a passion for music, tech, and digital marketing, shared by over 1,500 talented people in more than 50 countries. It is a visionary and entrepreneurial spirit that drives us and makes us one of the world’s leading digital music companies whose moto is to shape the future of music. Believe’s mission is to develop independent artists and labels in the digital world by providing them the solutions they need to grow their audience at each stage of their career and development, in all local markets around the world, with respect, fairness and transparency. 
 
Believe is a tribe of experts who successfully meet the challenges of the transformation of our music industry every day. It’s an adventure, a human adventure, and one that is propitious and stimulating for all of us. 
 
Finally, Believe is a story that began in 2005 and that we must continue to narrate, now, and with you.

ID – Artist Relations Manager (Internal Consultant)

The Job

Missions

  • Ensure contract renewal for our existing accounts
  • Ensure customer satisfaction, engagement and success

You will be the contact point of client and to :

1. Deliver flawless service, and ensure cross-functional collaboration of teams, especially in terms of:

  • Operational support (within internal team)
  • Marketing optimization (with Editorial and Marketing Partnership teams)

2. Proactively provide best strategic support (proposing go-to-market strategies, quarterly business reviews, providing insights, etc)

3. Carefully focus your time and efforts on qualified customers, by monitoring closely your accounts’ performance

4. Upsell services which meet artist and/or label needs and potential

5. Participating in year-on-year development of customer’s revenue and gross margin

6. Be responsible for renewal of contracts

    Qualifications

    • 3 – 4 years in music business
    • Proven track record in sales and effective negotiation skills
    • Deep knowledge of the indie artists landscape
    • Solid network in the music industry
    • Passionate about technology, data and artists development
    • Deep knowledge of the local Go-to-Market strategies (releases strategy etc)
    • Understanding of the music ecosystem
    • Fluent in English & local native language 

    Additional Information

    Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

    Discover our Family

    Believe is above all a passion for music, tech, and digital marketing, shared by over 1,500 talented people in more than 50 countries. It is a visionary and entrepreneurial spirit that drives us and makes us one of the world’s leading digital music companies whose moto is to shape the future of music. Believe’s mission is to develop independent artists and labels in the digital world by providing them the solutions they need to grow their audience at each stage of their career and development, in all local markets around the world, with respect, fairness and transparency. 
     
    Believe is a tribe of experts who successfully meet the challenges of the transformation of our music industry every day. It’s an adventure, a human adventure, and one that is propitious and stimulating for all of us. 
     
    Finally, Believe is a story that began in 2005 and that we must continue to narrate, now, and with you.

    ID – Head of Label & Artist Solutions (Internal Consultant)

    The Job

    1. Sales & Sourcing Strategy Definition

    • Define and implement distribution strategy for the department
    • Work with Senior Management to determine business objectives
    • Initiate and close complex distribution deals covering aspects such as legal, financial, marketing & Communication components
    • Be responsible of all sales Process and executions (CRM, contract signatures, clients onboarding…)
    • Identify new business and upsell opportunities
    • Ensure client portfolio renewal
    • Create and maintain an excellent network of music industry relation

    2. Team Management

    • Hire, assess and provide day to day support to team members
    • Work closely with your Sales Support Team and HR to ensure Team training, on-boarding and perfect understanding of Believe Driving Forces, Process and workflow
    • Manage the team objectives and ensure objectives full execution
    • Create a team dynamic and career development plan for collaborators
    • Be problem solver and resolve conflicting situation
    • Ensure cross functional team collaboration
    • Manage all HR related topics

    3. Report business objectives

    • Develop solid analytical business skills
    • Capture and formulate market evolution key drivers

    4. Local Retailers relationships

    • Develop good relationships with local retailers and social media reps

    Qualifications

    • Proven track record in sales in a fast-growing environment (technology, services, media, entertainment)
    • Experience in leading a sales team, including coaching, mentoring and team development
    • Strong team leader and people management experience, ability to grow and lead a sales team with a track record of success in sales, and in driving Sales and Operations teams
    • Knowledge of digital ecosystem and passionate about Music
    • Demonstrated experience building, managing and influencing relationships with senior stakeholders, using data to generate insights and solving complex problems
    • Demonstrated track record in motivating and coaching staff to maximize their individual potential
    • Ability to multitask, priorities and manage multiple projects simultaneously
    • Excellent written and verbal communication skills
    • Highly motivated, structured and organized priority with excellent time management skills

    Additional Information

    Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, martial or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies. 

    Discover our Family

    Believe is above all a passion for music, tech, and digital marketing, shared by over 1,500 talented people in more than 50 countries. It is a visionary and entrepreneurial spirit that drives us and makes us a world leader in the digital distribution of music.

    Believe is a tribe of experts who successfully meet the challenges of the transformation of our music industry every day. It’s an adventure, a human adventure, and one that is propitious and stimulating for all of us.

    Finally, Believe is a story that began in 2005 and that we must continue to narrate, now, and with you. 

    This site is registered on wpml.org as a development site.