The Job

Missions

  • Ensure contract renewal for our existing accounts
  • Ensure customer satisfaction, engagement and success

You will be the contact point of client and to :

1.  Deliver flawless service, and ensure cross-functional collaboration of teams, especially in terms of:

  • Operational support (within internal team)
  • Marketing optimization (with Editorial and Marketing Partnership teams)

2.  Proactively provide best strategic support (proposing go-to-market strategies, quarterly business reviews, providing insights, etc)

3.  Carefully focus your time and efforts on qualified customers, by monitoring closely your accounts’ performance

4. Upsell services which meet artist and/or label needs and potential

5. Participating in year-on-year development of customer’s revenue and gross margin

6. Be responsible for renewal of contracts

Qualifications

  • 3 – 4 years in music business
  • Deep knowledge of the local Go-to-Market strategies
  • Understanding of the music ecosystem
  • Fluent in English and native language

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

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