The Job

This role requires experience in managing teams, strong knowledge in the digital music industry, a focus on the customer, a passion for distribution of independent music, commitment to action-oriented analysis, and a thirst for continuous learning. The candidate must have the dual ability to be a strategic thinker and be hands-on in an evolving, entrepreneurial environment.

The tasks and responsibilities of this position include, but are not limited to:

Product Management:

●         Drive product development, from conception to launch, of the products and product solutions associated with the TuneCore distribution platform — both consumer-facing features and back-end systems

●         Define, prioritize, and communicate short and long-term product goals. Partner with the head of product to build out the Supply Chain roadmap in alignment with the Company and Product vision

●         Develop an understanding of customers by assisting the Product Director in conducting research, data analysis, customer interviews, and usability testing, as necessary

●         Partner with engineering, marketing, and customer operations and customer care teams (all internal stakeholders) to bring new products and features to market, including activities like launch messaging and customer support.

●         Define and track essential qualitative and quantitative metrics for evaluating the impact of all products and features built by the Supply Chain squad

●         Gather actionable insights from KPIs and prioritize new features on the product roadmap

●         Work collaboratively to ensure consistency across all TuneCore products

●         Keep abreast of what’s happening within the digital and music industry, and innovations from our partners and competitors, and proactively share strategic insights with the leadership team

●         Ensure TuneCore is able to build out best in class products in Supply Chain to main preferred partner status with key DSPs

●         Write product requirements, develop user flows, and mock-ups based on stakeholder feedback.

●         Define the “What” and the “Why” and manage delivery. Be able to breakdown goals and strategies into actionable deliverables and milestones

●         Propose new features and products for approval by senior management, working cross-functionally to build a business case and define ROI

●         Manage and update product documentation such as PRDs, business requirements, use cases, user flows/stories, flows, functional specs and User Acceptance Test cases

●         Support prioritization of feature backlog and support management of the development queue

●         Assist in determining the best technical implementation methods with the engineering team, work closely with QA on acceptance testing, and support product launches

●         Drive metrics-based optimizations to the product —striking the right balance between fixing bugs while enhancing and launching new features

●         Work with third-party vendors to implement new features and manage day-to-day issues

●         Proactively build the knowledge base to intimately know the market, product, product line, and competition


●         At least 8-10 years of experience in a Product/Tech leadership role in the digital music industry and passion for music distribution and supporting independent artists

●         Experience with digital music platforms, including best practices and the competitive landscape

●         Demonstrable track record of ability to manage multiple projects simultaneously

●         Experience with agile methodologies and technology teams

●         Ability to prioritize complex product roadmaps and adapt to changing requirements and priorities

●         Proven track record in working collaboratively across functional areas to drive results – can manage partnerships effectively with representatives from DSPs, Technology, Operations, and Marketing as well as Executive Leadership

●         Strong communication, and presentation skills

●         Demonstrate thoroughness, follow-up, attention to detail, and ability to meet deadlines

●         Excellent time management skills, with the ability to prioritize, multi-task, and work under shifting deadlines

●         Willingness to ask questions

●         BS or BA degree, or higher

●         Well-rounded education of how the music industry operates.

●         Basic computer skills and office applications.

●         Bonus points for familiarity with SQL, XML, and JSON as well as FTP, SQL and Atlassian applications such as Jira

Additional Information

believe s’engage à garantir l’égalité des chances en matière d’emploi, sans tenir compte de l’origine, du sexe, des mœurs, de l’orientation sexuelle, du genre, de l’âge, de la situation de famille, de l’état de grossesse,  des opinions politiques, des activités syndicales, des convictions religieuses, de l’apparence physique, du nom de famille, du lieu de résidence, de l’état de santé, ou du handicap.

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