The Job

Job Purpose: 


TuneCore is seeking a Senior Director of Product Research & Intelligence who will report directly to the Chief Technology & Product Officer (CTPO). This role will be pivotal in driving our product strategy to improve how we leverage insights and data to understand our users, our market, and our opportunities.

The successful candidate should have a passion for building new businesses and products, along with the ability to work closely with cross-functional teams to align product decisions with strategic objectives and maximize product performance.


As the Senior Director of Product Research & Intelligence, you will lead the team that supports the CTPO in presenting product research, competitive intelligence, product engagement, and analytics insights to the entire company. You will work closely with the VP, Product to also aid in the strategic deployment of data, surveys & product market research within the Product team, facilitating a better understanding of how artists use our products and services.

By discerning what our artists desire and identifying what empowers them to make better music, become better known, make money, and advance their careers in the music industry, you will enable TuneCore to obtain actionable insights to boost revenue both domestically and internationally.


Key Responsibilities:




Performance Analysis





Educational Background and Experience

Technical and Analytical Skills

Presentation and Communication Skills

Leadership and Personal Attributes


Additional Information

Our Values:

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.


We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist.


Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model. 


We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.


With equality in mind, beginning in 2021 TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research for a groundbreaking study on the underrepresentation of female creators in the music industry. The third annual study, BE THE CHANGE: Gender Equality in Music includes an increased focus on global reach and adopts an intersectional approach that accounts for respondents’ ethnicity, sexual orientation, disability status, parental status, location, and age among other factors. Our intent for this study is to inspire meaningful change in the industry.


Recognition and Awards:

  • 2023:
    • Fast Company’s 10 Most Innovative Companies in Music list (#3, Music Category)
    • Billboard Women in Music List: Andreea Gleeson, CEO
    • Billboard Indie Power Players List: Andreea Gleeson, CEO
    • Billboard’s International Power Players List, Andreea Gleeson, CEO


  • 2022:
    • Crain’s Best Places to Work in NYC
    • Music Week’s International Woman of the Year: Andreea Gleeson, CEO
    • Variety’s New York Women’s Impact Report: Andreea Gleeson, CEO
    • Billboard Indie Power Players List: Andreea Gleeson, CEO
    • Billboard’s International Power Players List, Andreea Gleeson, CEO


  • 2021:
    • Billboard 2021 International Power Players List: Andreea Gleeson, CEO
    • Billboard 2021 Indie Power Players List: Andreea Gleeson, CEO and Matt Barrington, Chief Financial & Strategy Officer


Benefits & Perks: At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:


  • Paid Time Off including vacation, holidays, paid bereavement, and unlimited paid sick days, “Wellness Fridays” year-round (close at 1pm on Fridays), week-long company-wide week off between Christmas and New Years – every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention.
  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – Your health comes first.
  • 401k match – an investment in your future.
  • Company wide events, outings and volunteer days – we have team spirit and know how to have fun!
  • Hybrid Work – employees have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies.
  • Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and proactively invest in our people.
  • Exclusive employee free distribution subscription – to ensure you experience the magic of releasing music worldwide (and give us valued feedback!).
  • Free concert tickets to TuneCore artist’s shows – Giving our teams a front row seat to the music we distribute worldwide and support our incredible artists while we’re at it.


TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.


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