The Job
We are looking to hire a Content Infringement Operations team member to deal with Video right infringements and conflict situations related to our Video catalogue. This role involves both protecting our Labels & Artists rights and limiting legal risk across digital services with reinforcing our processes and controls. The position will be based in the Mumbai office and is part of the Rights Operations Department, reporting to the Content Infringement Operations Leader in Believe. The candidate would be expected to perform the below tasks:
- Follow up on various Claims like third party, disputes, appealed, potential assigned to Believe
- Addressing strikes issues
- Rights audit of our catalogue to detect rights infringement and Content ID misuse
- Facebook Whitelisting
- Customer care, support and troubleshooting with our Sales team, Believe clients, and YouTube Users on operational & rights issues
- Resolving conflict situations
- Ensure that Believe respects all the KPI’s and SLA’s
Qualifications
- Bachelors/Master degree
- Having relevant experience in the areas of YT Infringement
- Should have known to handle YT CMS
- If worked on Facebook CMS would be a big plus
- Written and spoken English with good communication skills mandatory
- Digital friendly Knowledge about music rights management
- Organized, reliable, proactive, disciplined, and independent
- Team Player, multitasker with excellent time management and organizational skills
- Motivated and curious
Additional Information
Benefits @Believe:
#Flexibility – Just punch in leaves, not intime and out time
#Office perks – a game of foosball, table tennis to bat the afternoon lackluster, free event pass for exclusive and limited shows, music subscription, etc
#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture
#Transperancy – engaged in secondary activity just disclose it to us
#Compensation – Tailor made flexi pay plan for tax saving
#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.
Disclosure:
Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.