The Job

Salary: $70-75k

TuneCore and Believe are looking for a group HR Operations and Payroll Specialist, supporting all HR Operations, HR Data, and Payroll processing across 4 of our businesses in the US and Canada. This is a critical role supporting the HR team in the region, working both behind the scenes and directly with employees in the day-to-day. As our HR Ops and Payroll Specialist, you will be responsible for managing and overseeing the payroll and day-to-day HR operations within the organization. You will ensure accurate and timely processing of payroll, maintain employee records, and support various HR functions. This role requires strong attention to detail, knowledge of payroll processes and regulations, and excellent organizational skills.


Payroll Processing

  • Administer end-to-end payroll processing, including data entry, calculation of wages, deductions, and adjustments.
  • Work directly with ADP payroll & finance teams in the US and Canada to validate payroll registers and ensure accurate and timely salary disbursement.
  • Verify timesheets, attendance records, and other relevant data for accuracy and completeness.
  • Maintain up-to-date knowledge of payroll regulations, tax specifications, and compliance requirements.
  • Work with HR & ADP to launch payroll tax nexuses, as we expand into new states (US).

HR Operations

  • Maintain employee records and ensure data integrity in the HR information system (HRIS).
  • Primary owner of HRIS; coordinate locally and globally with Central HR team to ensure data accuracy.
  • Process employee onboarding, including new hire paperwork for payroll, health benefits, 401k, et al.
  • Manage unique onboarding and payroll processes between US and Canada.
  • Coordinate employee offboarding, working with HR and IT on exit interviews, final pay calculations, and necessary documentation.
  • Update and distribute employee handbooks, policies, and other HR-related materials.

Compliance and Reporting

  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Prepare and submit payroll reports, HR reports, and other required documentation.
  • Assist in conducting internal audits and implementing corrective measures when necessary.
  • Keep abreast of industry trends and best practices in payroll processing and HR operations.

Employee Support

  • Respond to employee inquiries related to payroll, benefits, policies, and procedures.
  • Provide guidance on payroll-related matters, such as tax withholdings, deductions, and wage garnishments.
  • Collaborate with the HR team to resolve employee issues and address concerns.


  • Bachelor’s degree in Human Resources, Accounting, Business Administration, or a related field (or equivalent work experience).
  • Proven experience as a Payroll Specialist or HR Operations role.
  • Strong knowledge of payroll processing, tax regulations, and employment laws.
  • Strong data and reporting skills; expert in Excel.
  • Proficiency in using HRIS and payroll software systems (Workday and ADP a plus).
  • Excellent attention to detail and ability to handle confidential information.
  • Strong analytical and problem-solving skills.
  • Exceptional organizational and time management abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Additional Information

Our Values:

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.


We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving.


We join with our parent company, Believe in supporting the company’s Ambassadors program, made up of TuneCore team members stepping outside their roles to bring the company together on issues they care about, both local and global. These TuneCore ambassadors work towards the goals of communicating best practices, proposing and leading concrete initiatives and actions.


Key initiatives and programs include:

  • Believe for People, focused on diversity and equality for all people and working towards a more inclusive workplace
  • Believe for Parity, whose goals are true equality between women and men in the workplace and to fight against discrimination
  • Believe for Planet, which operates as an internal think tank on environmental issues. Their mission is to limit the carbon footprint and any environmentally negative impact of the company and its employees


With equality in mind, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research for a groundbreaking study on the underrepresentation of female creators in the music industry. The study, BE THE CHANGE: Women Making Music 2021, sheds light on the challenges and experiences of women and uncovers why there is a wide disparity between male and female creators. 2021 was the inaugural year for the report and it will be updated annually. Our intent for this study is to inspire meaningful change in the industry.


Recognition and Awards:


Benefits & Perks: At TuneCore we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:


  • Paid Time Off including vacation, holidays, paid bereavement, and unlimited paid sick days, “Wellness Fridays” year round (close at 1pm on Fridays), week-long company-wide week off between Chrismas and New Years – every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention.
  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – Your health comes first.
  • 401k match – an investment in your future.
  • Company wide events, outings and volunteer days – we have team spirit and know how to have fun!
  • Hybrid Work – when our employees return to the office post COVID they will have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies.
  • Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and pracively invest in our people.
  • Exclusive employee free distribution subscription – to ensure you experience the magic of releasing music worldwide (and give us valued feedback!).
  • Free concert tickets to TuneCore artist’s shows – Giving our teams a front row seat to the music we distribute worldwide and support our incredible artists while we’re at it.


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