The Job

Our mission is to provide the best distribution services for independent labels and artists with respect, trust, expertise and transparency.  

As an Associate Manager – Account Management in our Label & Artist Solutions team, you will manage a portfolio of strategic clients both labels and artists ensuring high-impact service delivery and client satisfaction. In close partnership with your manager, you will define and implement solutions tailored to each client’s needs, enabling their growth across platforms.

With a deep understanding of our products, a keen sense of the music ecosystem, and a strong service mindset, you’ll contribute to both client success and overall team objectives. This role reports directly to the Senior Leader – Account Management.

Key Responsibilities

Sales Strategy & Talent Scouting (Emerging Artists/Labels)

• Onboard and train clients on Believe’s proprietary tech platforms for distribution and marketing (e.g., Believe Backstage, Backlink, Datamusic).
• Maintain and update the CRM dashboard to ensure accurate client data and engagement tracking.
• Lead complex post-sales conversations with a solution-oriented and innovative mindset.
• Monitor and analyse sales performance, using insights to refine strategy and execution.

Service Delivery & Portfolio Management

• Manage a portfolio of independent labels and artists, ensuring high levels of client satisfaction through clear KPIs.
• Collaborate closely with Trade Marketing and Video Services teams to ensure seamless execution of campaigns and releases.
• Gather and escalate client feedback to drive continuous improvement of services and internal processes.
• Build and nurture long-term relationships with clients, acting as an extension of their team across ongoing business and key artist projects.

Must haves:

• Proven track record in sales and negotiation. 
• Passionate about technology, data and artists / label development 
• Experience in the music industry within a distributor, record label, management company preferred. Previous account management experience is a plus.
• A good knowledge of the current Indian and regional music market, digital landscape, and trends.
• The ability to plan, prioritize and manage multiple clients and projects simultaneously and to timelines with strong attention to detail.
• Ability to self-learn and adapt to the changing market.
• Digital savvy, initiator and quick to adopt trends.
• Strong relationship building skills and a team-oriented approach.

Apply: Interested applicants can email their resumes at [email protected] or reach out to us at +91 9987373636.