Digital Retail Associate – Music Licensing & Partnerships (H/F)

The Job

Based out of our Luxembourg office, you will be working within our Digital Retail team to help co-ordinate license agreements with our Digital Music Services, and to partner manage the implementation and maintenance of the stores with internal stakeholders including Operations, Legal, Marketing, Finance and Data teams.
This is a fantastic opportunity to be a key part of a growing team, and take ownership of the licensing and execution of Digital Music Services in our worldwide network.

Job responsibilities:

  • Centralise and assess new music licensing requests from Digital Music Services (DMS), in line with team’s internal procedures. Provide recommendations to internal stakeholders by following Digital Retail’s DMS network optimisation strategy.
  • Assist with the music licensing deal-making across our DMS network, including renewals and other deal changes with the existing ones, with the aim of securing commercial terms adapted to our group’s specific business strategies at the global and/or local level.
  • Work in collaboration with the legal team on securing the execution of the music licensing agreements with DMS, within the required time frames.
  • Cross-collaborate with various teams at Believe for the proper implementation and maintenance of the DMS licensing agreements. Help defining processes to increase efficiencies on maintenance of DMS.
  • Contribute to maximisation of our relationships with our key DMS partners, by attending regular meetings, drawing action points, and helping to implement further partnership opportunities.
  • Participate in structured recurrent meetings with the local Believe business units, to address any specific partnership topics related to DMS in our network.
  • Provide support for various Digital Retail-specific analyses, by leveraging relevant data from multiple internal sources, such as business intelligence, finance, supply chain, marketing etc.

Qualifications

  • Experience in a digital-related entertainment industry – e.g. music, social, gaming, multimedia etc.
  • Experience in dealing with licensing agreements is a plus.
  • Good understanding of the music industry ecosystem and its associated technologies, trends, policies and best practices.
  • Excellent people and communication skills at all levels.
  • Organised with strong attention to detail and the ability to manage multiple projects in a fast-paced, dynamic environment.
  • Positive and collaborative with a ‘can do’ attitude, providing solutions to any problem.
  • Strong knowledge of Excel.
  • Fluent in English.
  • A passion for music.

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

Artist & Label Account Manager – Egypt

The Job

Our mission is to provide the best distribution services & solutions for independent labels and artists with passion, innovation, care, and transparency.  

As an Artist & Label Account manager you will manage a portfolio of artists & labels, execute our strategies, programs & tools to ensure their satisfaction, engagement, and success.

You will directly report into the Head of Sales and Distribution Services. 

Your role is to :

1. ensure retention for our existing accounts

2. ensure customer satisfaction, engagement and success

We expect you to be the contact point of client and to :

  • Deliver flawless service, and ensure cross-functional collaboration of teams, especially in terms :
    • operational support (liaising with customer support teams for Label and artist Managers)
    • Marketing optimization (with Editorial and Marketing Partnership teams)
  • Proactively provide best strategic support (proposing go-to-market strategies,  quarterly business reviews, providing insights, etc)
  • Carefully focus your time and efforts on the right customers service, by monitoring closely your accounts’ performance through dedicated dashboards.
  • Upsell services which meet artist and/or label needs and potential
  • Participating in year-on-year development of customer’s revenue
  • Be responsible for legal retention needs.

Qualifications

Business skills :

  • Deep knowledge of the local Go-to-Market strategies (releases strategy etc…)
  • Understanding of the music ecosystem with in-depth perception of local music environment.
  • Perfect knowledge of our products/offers
  • Experience in CRM management, Microsoft tools (spreadsheets…)

Soft skills :

  • Customer focus with proactive approach
  • Active listener, relationship builder
  • Problem-solver
  • Educator
  • Analytical, data-addict
  • Performance-driven
  • Eager to learn

Languages: Arabic (Native), English (Fluent). French is a plus

Position is based in Egypt (Cairo)

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status pregnancy, race, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

Artist Relations Distribution Manager

The Job

As a Artist Distribution Relations – Manager (Kolkata) you will support the team in a constantly technological, strategical and mutating environment with changing processes and policies.

Thanks to a perfect understanding of our products and client’s needs, a solid customer success strategy, and an in-depth thinking of the music market you will be able to, achieve revenue objectives and manage a portfolio of artists. You will directly report into Artist Distribution Relations – Senior Leader.

Your Role & Missions

Your role is to source, attract and sign new partners (artists or labels)

We expect you to be able to identify the best new leads and convert them to customers

You will contribute to new clients acquisition and implementation of the local sales strategy, designed with Business Development Leader, by :

  • Sourcing and building a pipe of new artists and/or labels,
  • Identify and focus on the best leads
  • Negotiating deals with such leads, in compliance with :
    • defined business rules
    • complexity of local market,
    • real needs from the lead
  • Adapting to service innovations and increasing complexity in deal structure
  • Monitoring your performance using tools and dashboards
  • Ensuring the best transition with the team that will handle customer’s day-to-day relationship and support (especially account management team)

Qualifications

Business skills :
▪ Expert in Deal-Closing
▪ Ability to quickly understand the music ecosystem
▪ Mastering CRM – Sales Force
▪ Mastering iCertis – CLM System
▪ Perfect knowledge of products/offers

Soft skills :
▪ Results driven
▪ Easy contact and flexible communication
▪ Passionate about music
▪ Passionate about technology and data
▪ Persistent

Additional Information

  • Proven track record in client servicing

  • Deep knowledge of the indie artists landscape 

  • Solid network in the music industry with a first experience in distribution 

  • Passionate about technology, data and artists development

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, martial or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

Apply: Interested applicants can email us your application at chandani.veers@believe.com or can reach out to us at +91 9987373636

TH – Label Manager (Regional) (Internal Consultant)

The Job

1. Establish sales strategy and develop potential customers

  • Evaluate and establish contacts with potential independent labels/artists
  • Participation in the negotiation and signing of contracts with customers and propose the best package
  • Analyse and track sales performance and other related business processes​​​

2. Plan and implement distribution services for labels/artists

  • Manage content for labels/artists and optimize content performance on the platform
  • Coordinate with regional and global Trade Marketing teams to obtain the best platform resources for customers
  • Listen and understand the real needs of customers with a quick response, constantly improve service quality

Qualifications

  • Proven track record in sales and effective negotiation skills
  • Deep knowledge of the indie artists landscape
  • Solid network in the music industry
  • Passionate about technology, data and artists development
  • Fluent in English and Thai
  • 3 – 4 years in music business 

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

Label Manager Poland

The Job

As a label manager you will manage a portfolio of labels and execute our distribution strategy by providing the large scope of services. In parallel, you will contribute to business development by identifying, sourcing and negotiating distribution deals with labels.

Thanks to a perfect understanding of our products and clients needs, a solid sales strategy, and an in-depth thinking of the music market you will be able to, achieve sales objectives and manage a portfolio of labels. You will directly report into the Head of Distribution at Believe. 

Missions : 

Services execution and management of a portfolio of labels   

  • Manage of portfolio of labels and identify customer satisfaction KPIs 

  • Ensure cross-functional collaboration with the Head of Editorial, Marketing & Video Services to optimize flawless execution 

  • Escalate client feedback and contribute to overall services improvement  

 

Sales strategy and emerging label lookout  

  • Support and execute the sales strategy  in the market

  • Manage a Customer Relation Management dashboards 

  • Lead complex sales discussions with an innovative approach 

  • Analyze and keep track of sales performance

 

 

Qualifications

Required Skills:  

  • Solid network in the music industry with a first experience in distribution 

  • Proven track record in sales and negotiation  

  • Passionate about technology, data and artists / label development 

  • Experience in grant writing

  • English, Polish – mandatory

  • Warsaw based only 

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

Senior A&R (Hip Hop)

The Job

We are looking for a passionate, ambitious Senior A&R (Hip Hop) to join our growing team. Based in London and reporting to the Head of Artist Services, this role is tasked with identifying top sales targets and new talent within the Hip Hop genre, executing sales strategy and managing the signing and A&R process.

Responsibilities: 

  • Identifying key targets and new talent within the UK Hip Hop scene
  • Scouting and signing artists for Believe UK’s Artist Services and Distribution roster
  • Building and maintaining strong relationships with artists and managers
  • Managing the signing process
  • Managing artist relations and delivery of repertoire
  • Contributing to the domestic and global A&R strategy
  • Regularly attending gigs, showcases and industry conferences

Qualifications

  • 3+ years’ experience with a proven track record in a similar role
  • An existing network in the UK Hip Hop scene
  •  Ability to work across a broad roster of artists
  • Excellent understanding of data analysis
  • Experience in managing budgets 
  • Good understanding of deal structures and contracts
  • Excellent communication skills, time management and attention to detail
  • Commercial awareness of the market and music industry developments
  • A team player with a can-do attitude

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status pregnancy, race, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability.

 

Label Manager (Guangzhou – China)

The Job

1、深度开发华南地区市场,合理使用工具搜寻目标客户信息

2、独立完成陌生客户的约见和拜访,有效传达believe的服务内容和价值理念

3、引导客户进入签约流程,并与公司其他部门同事密切配合,完成客户的签约并匹配相对于的服务。

4、维护好已有客户的关系,提高believe在客户群体内的品牌美誉度

5、对有违规行为的客户进行及时的劝导和必要的管理

Qualifications

1.与Believe有着相同的价值观:专业、透明、热情、创新。

2.有5年以上toB销售经验。

3.具备主动负责和不怕困难的工作态度,能在承受一定的业绩压力下有效工作

4.出色的沟通和表达能力,良好的逻辑能力和判断力。

5.服从上级领导的管理,使命必达

6.英语读写能力流利优先。

Additional Information

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, martial or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

JP – Account Manager – Label

The Job

Within the Label and Artists Solutions team, you will be responsible for a portfolio of strategic clients and define with your manager the best solutions to maximize client satisfactions and services execution. As the clients’ point of contact, you will be responsible to:

  • Deliver flawless service and ensuring cross-functional collaboration of teams (Video channel management, Marketing, Customer Support etc.);
  • Proactively provide best strategic support to clients periodically (go-to-market strategies, quarterly business reviews, providing insights, etc);
  • Manage projects and propose the best audience development solutions,  content management, key campaign elements including PR, promotion and digital streaming strategy;
  • Analyse and present sales performance to client using dashboards and tools;
  • Fully comprehend the client needs and identify potential services to nurture and upsell;
  • Keep customers up-to-date to Believe and other digital tools;
  • Participate in negotiation of signing and renewal of contracts with customers;

 

Qualifications

  • More than 4 years of proven track record in sales in a fast-growing environment (technology, services, media, entertainment)
  • Knowledge of the local artists & labels landscape and understanding of the music ecosystem
  • Solid network in the local music industry
  • Deep knowledge of the local Go-to-Market strategies
  • Customer focus
  • Active listening, relationship building
  • Problem-solver
  • Educator
  • Performance-driven
  • You are passionate about technology, data, and artists / labels development.
  • Fluent English is mandatory to succeed in your role as part of a global company

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability.

Account Management Senior Leader – Artist (Internal Consultant)

The Job

Main Missions

  • Create efficiency within Artist success management team and at the same time, leverage data analytics/ innovation & technology and team in growing revenue for artists and able to develop them to become larger artists in the future.
  • Lead a team of Account Managers, able to leverage strength of individuals to drive team success
  • Ensure contract renewal for our existing accounts & able to constantly articulate key terms to ensure alignment of the contract between Believe and artists along the contract period.
  • Ensure customer satisfaction, engagement, and success

 

Within the Label and Artists Solutions team, you will be responsible for a high-volume portfolio of strategic clients and define with your Manager the best solutions to maximize client satisfactions and services execution.  As the clients’ point of contact, you will be responsible for:

1)      Delivering flawless service, and ensuring cross-functional collaboration of teams:

a.       Operational support (within internal team)

b.       Marketing optimization (with our team of experts from Video Channel and Editorial & Marketing Partnership)

2)      Proactively providing the best strategic support (quarterly business reviews, providing insights, etc.)  with the use of digital distribution knowledge

3)      Fully comprehending the client needs and identify potential services to upsell by leveraging on internal team’s expertise

4)      Leading complex discussions and resolves issues to achieve win-win situation

5)      Participating in year-on-year development of customer’s revenue and gross margin through analyzing data from internal dashboards/CRM and continuously monitoring client’s performance

6)      Identifying and plan pipeline for potential artists to next tier of service

7)      Leading, developing, and evaluating team member’s performance

Qualifications

  • Understanding of the music ecosystem (if no prior background in the music industry, required to adapt quickly)

  • Analytical and data-driven, able to understand how technology/innovation works and able to apply it to build artist’s revenue/success

  • Performance-driven

  • Active listener, relationship building

  • Min 3 years of high volume account management, & people management and in similar capacity

  • Prior experience in music industry, but not a must

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

ID – Business Developer – Label (Internal Consultant)

The Job

Within the Label and Artists Solutions team, you will contribute to Believe’s success by acquiring new clients and implementing local sales strategy, designed with the Business Development Leader, through:

  • Sourcing and building a pipeline of new artists and/or labels
  • Negotiating deals with qualified leads, in compliance with defined business rules, complexity of local market
  • Adapting to service innovations and increasing complexity in deal structure
  • Monitoring your performance using tools and dashboards
  • Ensuring streamline communication with all stakeholders
  • Ensuring the best transition with the team that will handle customer’s day-to-day relationship and support (especially account management team)

Qualifications

  • More than 4 years of proven track record in sales and negotiation in a fast-growing environment (technology, services, media, entertainment)
  • Knowledge of digital ecosystem and passionate about Music
  • Ability to multitask, prioritize and manage multiple projects simultaneously
  • Excellent written and verbal communication skills
  • Highly motivated, structured and organized priority with excellent time management skills

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability. 

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