The Job
TuneCore is seeking a qualified Director of Data Analytics & Insights who thrives on making an impact, thoughtful decision-making, and driving data analysis from problem identification to successful outcomes in the form of insights and identifying opportunities. S/he will be responsible for the planning, generation, and analysis of meaningful insights and recommendations. S/he will work in a cross-functional capacity supporting Product, Marketing, Customer Experience, and Finance domains. S/he will also work collaboratively with our parent company, Believe SA. S/he will manage a team of Data Analysts and Data Engineers, and will guide and mentor them to achieve success.
The Director will be responsible for overseeing of, and change management to, our Data Analytics and Insights infrastructure. This includes the architecture of the Data Warehouse and Data Lake, the ETL processes, and the BI Tools. This role is an amazing opportunity for a driven and motivated professional who is seeking a leadership role where they will have a direct contribution and impact to the success of TuneCore in a high growth phase, and in an exciting and dynamic industry.
Salary: $180,000-$200,000
The tasks, responsibilities, and ownership of this position include, but are not limited to:
- Lead TuneCore’s Data Analytics and Data Engineering team, covering internal company insights as well as informing external facing client needs
- Build and cultivate effective and balanced self-service analytics, empowering our data-savvy culture to easily and consistently answer questions with data
- Oversee data engineering to ensure appropriate investments in data, tooling, and architecture for our data analytics stack
- Own all data analytics inclusive of digital sales, customer segmentation, attribution, campaign measurement and reporting, and performance KPI’s
- Liaise between multiple departments and teams to develop reports relating to financial performance, product performance and customer behavior & insights
- Develop and distribute ongoing and ad hoc reporting that provides trending results against forecast and historical data
- Extract, manipulate, cleanse and synthesize data from a variety of sources through ETL technologies
- Analyze large sets of data to arrive at insights and recommendations to support business decision making as well as strategy execution
- Build in-depth knowledge of the business success drivers and the KPIs that will help measure our success, identify risk, and deliver value added solutions that have a measurable impact on the business
- Drive pragmatic approaches to solving key complex business problems through data analysis and predictive modeling techniques
- Act as a strategic thought partner to cross functional partners and senior executive team, helping to prioritize and execute data and analytics efforts and investments
- Ensure the accuracy and integrity of data results
Qualifications
Qualifications:
- 10+ years of analytics experience including positions of increasing responsibility and team management, and ideally with e-commerce experience
- 5+ years leadership experience
- Experienced leader, inspiring team to high performance with a proven ability to attract top talent and develop/mentor top performers to growth roles
- Very strong experience with database querying tools using SQL
- Strong data warehouse modeling ability
- Experience creating or leading dashboard creation using a BI software (Tableau, Power BI, Qlikview, etc.)
- Experience working in AWS
- Growth minded with track record of setting ambitious personal, team, and business goals
- Thorough understanding of statistics, customer profiling and segmentation
- Excellent written and oral communication skills
- Ability to form strategic partnerships to deliver value for key partners
Education:
- BS/BA degree or higher in Statistics, Mathematics, Computer Science or Info Systems
Desired Skills, Knowledge & Experience:
- Experience working in the Atlassian suite of tools including Jira and Confluence
- Experience using Python in a Data Analytics environment
- Marketing analytics platform experience preferred. Google Analytics and/or Omniture experience a major plus. Experience in working with website optimization tools and website tagging (Optimizely and Google Tag Manager) experience a plus
- Data Visualization best practices
- Exemplify passion for your work, operating with a sense of purpose that encourages and motivates the entire team
- Experience setting, leading and executing on both short and long term goals
- Strong communication skills with the ability to clearly and effectively articulate a common vision
- Comfortable leading and operating within budgets
- Ability to multi-task and work in a fast-paced, start-up environment
- Ability to work with other functional teams and balance the needs to multiple stakeholders
- Preference for working in a collaborative, fast-paced, growth culture
- Flexible in approach and non-bureaucratic
- High integrity, trusted advisor with high EQ and low ego
- Knowledge of the digital music industry is a big plus
Additional Information
Where you’ll be
This role will be based out of our Brooklyn, NY headquarters. TuneCore operates on an in-office and remote hybrid model giving our teams flexibility and choice of how they work. This role will have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.