Local Customer Support is the major point of contract for our Customers. You will use our ticketing tool (Salesforce) to handle a daily number of request and achieve mission by providing timely, qualitative and innovative answers with care and transparency, using a high level of communication skills. You will also have to contribute to team effort to maintain high customer satisfaction and excellent standards service.
Job Duties:
Zum nächstmöglichen Zeitpunkt suchen wir am Standort Hamburg, Berlin oder Köln einen Legal Counsel (m/w/d). Die Stelle ist auf 12 Monate befristet!
Du bist motiviert, kommunikativ, musikinteressiert, arbeitest strukturiert und schätzt einen kreativen Austausch im Team? Dann freuen wir uns auf Deine Bewerbung!
KONTAKT:
Bei Fragen oder wenn Du noch mehr Infos zur Stelle haben möchtest, komme gerne auf unser Recruiting-Team (recruiting.germany@believe.com) zu.
Das bieten wir Dir:
Gleiche Chancen für alle: Wir setzen uns für eine vielfältige und inklusive Kultur ein, die die besten Talente anzieht und unsere Vision vorantreibt. Wir heißen ausdrücklich Kandidat*innen jeder Religion, Herkunft, Geschlechtsidentität, sexueller Orientierung, Alter oder Familienstand willkommen.
Bewirb Dich einfach, selbst wenn Du nicht alle Erwartungen erfüllst. Studien zeigen, dass sich durchschnittlich mehr Männer auf einen Job bewerben, wenn sie 60% der Erwartungen erfüllen, während Frauen / nicht-binäre Personen sich nur bewerben, wenn sie eine höhere Prozentzahl erfüllen. Lass uns Dich kennenlernen und sehen, was Du mitbringst!
1.The northern region distribution team management
-Define objectives and missions and assess performance
-Organize the team missions accordingly to sales strategy
-Organize team meetings and build team cohesion
2.Lead the northern region distribution team to develop potential Label/Artist
-Sourcing the potential customer in the eastern market
-Evaluate and establish contacts with potential independent labels/artists
-Negotiate with customers and propose the best package
-Analyze and track sales performance and other related business processes
3.Lead the account manager to implement distribution services for Labels/Artists
-Manage content for labels/artists and optimize content performance on the platform
-Coordinate with regional and global EMP Marketing teams to obtain the best platform resources for customers
-Listen and understand the real needs of customers with a quick response, constantly improve service quality
1. Have the same values with us: integrity and transparency
2. People management experience
3. Have excellent communication & presentation skills, and quick learning ability
4. Fluent English in reading and writing
Responsibilities:
1 – People
You will be tasked to build, manage and develop the best trained team of support /sales functions managers in the local music industry.
2 – Strategy
You will be tasked to build the sales & marketing strategy in partnership with the local head of distribution sales and Central distribution team.
3 – Execution
You will be responsible to adapt and execute Believe’s global and GC strategy in your market for both Artist and Label distribution. As such, you will have primary responsibility for artist and label satisfaction, for the P&L of each business line and for your countries global P&L. You will share this responsibility with the MD/MDO.
4 – Measurement
You will be responsible to deploy local performance measurement in accordance with global guidelines for sales and marketing
What will success look like:
1、深度开发华南地区市场，合理使用工具搜寻目标客户信息
2、独立完成陌生客户的约见和拜访，有效传达believe的服务内容和价值理念
3、引导客户进入签约流程，并与公司其他部门同事密切配合，完成客户的签约并匹配相对于的服务。
4、维护好已有客户的关系，提高believe在客户群体内的品牌美誉度
5、对有违规行为的客户进行及时的劝导和必要的管理
1.与Believe有着相同的价值观：专业、透明、热情、创新。
2.有5年以上toB销售经验。
3.具备主动负责和不怕困难的工作态度，能在承受一定的业绩压力下有效工作
4.出色的沟通和表达能力，良好的逻辑能力和判断力。
5.服从上级领导的管理，使命必达
6.英语读写能力流利优先。
Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, martial or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.
